I shipped my car from Calgary to Toronto and everything was alright except the fact that the car was full of rust and dirt when it got to Toronto. Time-wise they were just perfect, it only took two weeks or less. I would highly recommend that you cover your car with something when you give the car to them and wash it carefully before, so that you can claim the chips. There was no major damage at all, and I couldn't say if the chips were on the body before, but still, if your car is relatively new you don't want to see your car at such condition. However, my car was the only one that was delivered at such condition, rest of the cars there were clean.