The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
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The Gentlemen Pros Plumbing, Heating & Electrical
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91%

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Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1177 reviews)

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Mrs. R.
Mrs. R.
2 reviews Calgary, AB
10/10

Home Inspection

Adam was very friendly and efficient. He explained everything very clearly. We have used this company 3 other times and they have always arrived on the time they told us. Very reasonable rates, excellent quality of work and would not hesitate to recommend them to our friends and family.

Approximate cost of services:
$400.00
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Company Response

We take great pride in being punctual. We understand that your time is valuable and hold that in very high respect. Thank you for the great review, Mrs. T. Should you need anything, give us a call. =)

SCAF
SCAF
1 review Calgary, AB
10/10

fix leaking shower faucet valve

Excellent service with Adam. Thank you for your attention to detail and all the information regarding the complimentary inspection.

SERVICE WAS EXCELLENT, THOUGH THE PRICE I THOUGHT WAS EXTREMELY HIGH FOR THE JOB.

Approximate cost of services:
$431.00
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Company Response

Thanks, Scaf. We'll be sure to pass your comments and concerns over to your technician.

LIUDMILA
LIUDMILA
1 review Calgary, AB
10/10

plumbing services

Wayne Musgrave was very professional and knowledgeable. Did an excellent job at fixing my shower handle and replacing the laundry hoses after a full home inspection. He gave valuable advice on how to maintain clean my sink faucet. I'm extremely satisfied with the service and will continue to use this company services in the future without hesitation. Thanks a lot for yoir great work!

Approximate cost of services:
$200.00
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Company Response

Wayne is one of the best! Here's to worry/stress-free shower handles in the future. Hooray! Thanks for the great review, Liudmila.

Private User
Private User
Private User reviews Calgary, AB
10/10

Plumbing

We were so pleased with the service. Adam made sure we understood what he was doing and did in a a timely fashion. Our toilet is fixed and recommendations were made for other work, which we knew had to be done at sometime in the future. We will certainly be calling them again. Thank you Gentlemen Plumbers

Approximate cost of services:
$453.00
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Company Response

You are very welcome! Quite often, people don't know to call a plumber until -after- something breaks, so we always try our best to save you both money and headache by offering free home inspections with every job. Thanks for taking the time to write to us!

R.R.
R.R.
2 reviews Edmonton, AB
10/10

Furnace Repair

My furnace quit a few weeks into heating season.
Ryan P arrived on site ready to work, had his tools ready, and a smile on his face.
He was very knowledgeable and soon had my problem fixed.
I was very happy to have my heat back up and running.
I would definitely call the Gentlemen Plumbers again for all my future plumbing and heating needs.

Approximate cost of services:
$500.00
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Company Response

Thanks for the great review, Mr. F. An Alberta winter is absolutely the worst time for a heater to go on the fritz. We appreciate you calling us to return it to working order! Should you need anything else, don't hesitate to reach out to us. =)

mkoch
mkoch
1 review Okotoks, AB
10/10

Leaking water softener

We had a leaking water softener. Your technician diagnosed/explained what was required and then we agreed on a price that what much better then we expected!

Approximate cost of services:
$160.00
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Company Response

Water softeners can be tricky, for sure. We're happy to hear that we could get yours back in tip-top shape again! Thanks for taking the time to share your experience with us, mkoch.

colinneilson
colinneilson
1 review Edmonton, AB
10/10

Toilet replacement, faucet replacement, laundry hose replacement

Walter was courteous and professional throughout the job and worked quickly and efficiently. He made sure to explain all the options and the pros and cons of each and accepted my decisions once they were made. He is a professional through and through and left me very satisfied with the job and the company as a whole.

Approximate cost of services:
$1,543.00
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Company Response

Customer satisfaction is our number one priority! Thank you for the great review, colinneilson. We hope you enjoy your new fixtures!

Sriram V.
Sriram V.
1 review Calgary, AB
9/10

Toilets and faucet replacement.

Fixed problematic faucet in the Kitchen and replaced all toilets in the house. Braccus was very informative and very patient with our questions. He did a good job of explaining what the issues were and how we should think about maintenance going forward. He continued to work late into Friday night (and came back on Saturday, his off day to complete the job). The only item where we were not 100% satisfied was with respect to the toilet bowl brands. When discussing what we should replace our toilets with, we looked at various options and settled on the Deluxe version which was the Toto Drake. Once the current toilets on the top floor were removed we found out that Toto Drakes were not available and we would be getting Cadet Pros instead (which are alternatives for the Totos). We understand that Braccus had little control over it, but we would have liked the opportunity to make the decision on whether to wait for the Toto Drakes or replace the toilets with Cadet Pros (instead of going with the flow because some of the toilets were already removed). Minor issue in an otherwise very positive and pleasant experience.

We would absolutely go back to having Braccus / The Gentlemen Plumbers help us with our plumbing needs in the future.

Approximate cost of services:
$5,000.00
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Company Response

There's nothing better than a fresh start, especially when it comes to fixtures. If you can get some preventative maintenance tips on top of that, well, you're Golden! Thank you very much for your feedback on the Cadet Pros/Totos. We will be looking into this situation further so that we turn it into a teachable opportunity for our technicians. Should you have any more questions or concerns, give us a call. Thank you very much for taking the time to share your experience with us!

beth
beth
1 review Calgary, AB
8/10

home inspection

The service technician was polite and thorough. He checked what he could and provided thought on what needed attention dn what could be watched for later.

Approximate cost of services:
$206.00
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Company Response

An informed customer is a happy customer (is what we always say). Thanks for the great review Beth!

Dallas
Dallas
2 reviews Edmonton, AB
10/10

Bathroom Rough in

I needed a vent line moved and my water line installed for my basement reno. I made a request to have somebody come out and take a look at the job and they showed up ties. That being said they were ready to work when I asked if they could complete the work same day. The prices where a little higher than some other companies but I was willing to pay a little more for good service and prompt response.

Approximate cost of services:
$1,900.00
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Company Response

You'll be excited to hear that, not only is the great response and service included in the price, but also our warranty and home inspection! It's truly a great value. Thank you for the great review Dallas, give us a call anytime. We're available to take your call 24/7. =)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
The Gentlemen's Promise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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