The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
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The Gentlemen Pros Plumbing, Heating & Electrical
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91%

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Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1177 reviews)

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Nicole
Nicole
1 review Calgary, AB
10/10

Toilet replacement

Very thorough explained everything clearly . I like how the price is by the job not the hour so I am not worried about the time. Kind and thoughtful

Approximate cost of services:
$938.00
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Company Response

Any job worth doing, is worth doing properly, which is why we'll never rush (or falsely extend) our time with the job at hand. You can always count on us to treat your fairly. Thank you for giving us the opportunity to serve you, Nicole, and for the great review!

edmonton.ellerslie
edmonton.ellerslie
1 review Edmonton, AB
10/10

Hot water tank leak

They came in and quickly got the leak under control. They then inspected the entire office and explained to us the pricing model and the work that needs to be done

Approximate cost of services:
$200.00
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Company Response

Leaks are no joke (especially when it comes to your Hot Water Tank). Thank you for welcoming us into your home so that we could patch that up for you. Should you need anything else, give us a call. Thanks for the review!

Chris
Chris
2 reviews Calgary, AB
10/10

Water leak

Sink had a leak and pipes had to be replaced. Also bought the solution to unclog the pipes

Approximate cost of services:
$350.00
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Company Response

You have the problem, we'll bring the solution! Happy to hear that we could get that leak fixed up for you. Thanks for the great review Chris, should you happen to run into any more problems, give The Gentlemen a call! =)

beanmc
beanmc
1 review Calgary, AB
10/10

Yearly plumbing inspection

Brakkas was very informative and knowledgeable. He pointed out things that had been missed or overlooked by previous inspections

Approximate cost of services:
$0.00
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Company Response

You can always expect the best when you invite a Gentlemen Plumber into your home! Thank you for the great review beanmc. Have a great weekend! =)

alex1waynes
alex1waynes
1 review Sherwood Park, AB
10/10

Faucet

The plumber arrived on time, quickly assessed the problem and presented me with options. He was polite and had a good attitude. Thank you

Approximate cost of services:
$1,000.00
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Company Response

You are very welcome alex1waynes! We always do our best to treat our customers as kind as we would our own family. We appreciate your business and will always strive to retain that high quality of customer service each and every time you use us. Thank you very much for your great review!

jcharry
jcharry
1 review Edmonton, AB
10/10

Quote call

technician was very friendly and knowledgeable. He was professional and answered all my questions he seemed to have very great experience

Approximate cost of services:
$80.00
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Company Response

You can always count on us to bring the experience! Thanks for the great review jcharry, we look forward to serving you in the future. =)

kmackinnon02
kmackinnon02
1 review Edmonton, AB
10/10

Sink installation

Brian was great. He answered all my questions and was very professional. His work was very neat. Thank you!

Approximate cost of services:
$800.00
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Company Response

You are very welcome. We're always happy to hear from our customers and we'll be sure to share your compliments with Brian. Thanks for the great review! =)

Tracey
Tracey
1 review Sherwood Park, AB
10/10

Plumbing

My kitchen sink was clogged..they came on time and fixed it. Jeff was very thourogh at figuring out where the problem was..He was also very neat and cleaned up the basement area he was working in perfectly. Very friendly and took the time to explain what he was doing and what the cost was before he did any work.

Approximate cost of services:
$700.00
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Company Response

Jeff is fantastic! Thank you so much for sharing your experience with us Tracey. We hope you enjoy your clog-free sink! =)

grantdvferguson
grantdvferguson
1 review Calgary, AB
4/10

Furnace fan replacement

On arrival the technician was more interested in going through his company fixed pricing sheet than listening to me about what I thought the problem may be and getting to work diagnosing the problem. I experienced the same feeling over the phone booking the appointment where the person on the phone was more concerned about telling me their pricing method than booking the service and just informing me of their mimnimum call out fee and what it would include regarding my problem. Instead they wanted to tell me about their exrensive house plumbing check that was included in their call out fee.

In short the work was done but I felt that I was being screwed price wise as I was constantly quoted price ahead of the diagnostic work

being completed. At the end of it all the full house inspection included one last sale pitch for a drain clog treatment chemical at what I am sure is a at an inflated price

Advice would be to show up concerned about diagnosing the problem the customer is concerned about ahead off presenting the price book listing a bunch of options that may or may not be needed

Approximate cost of services:
$1,700.00
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Company Response

Hi Grant, that sounds very unusual, and certainly doesn't align with our business practices. We apologize for any uneasiness this may have caused and have passed your comment over to our Care Manager (John) for further investigation.

linsuther
linsuther
1 review Calgary, AB
10/10

Kitchen tap replacement

They replaced the kitchen tap
Great job done
Very thorough
Very friendly and helpful
They were very knowledgeable
Learned alot

Approximate cost of services:
$500.00
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Company Response

Thank you very much for the great review linsuther. We hope you enjoy your new taps!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
The Gentlemen's Promise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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