The Gentlemen Pros Plumbing, Heating & Electrical

The installer was very professional and polite. He did a thorough and clean job. Very satisfied

Very happy with work and service. Professional and great communicators. Arrived on time and worked hard. Have used this company before and would recommend to others. Very reliable and communicate all prices before work starts.

The service men called prior to arrival and were here at the time promised. They introduced themselves and were very polite and courteous. Walter explained what they were going to do to assess the problem and then advise us of the situation and corrective action required. We approved the repair and they went to work and carried out the service. Walter answered our questions as they went along and they made some recommendations for the future. Our home was well respected and they left the work area clean and intact. Excellent response, excellent work and we will definitely use them again.

I have a burst pipe which was flooding my basement. Line to the outside tap had frozen and had to be replaced. Afterwards had an estimate completed to fix the furnace in the garage.

My furnace stopped working in very cold weather. I called the Gentlemen Plumbers and thankfully a technician, Nick, arrived within hours. He explained that he would inspect the furnace and let me know what needed to be repaired and what the cost would be. He was very professional and made sure I understood the repairs. I would definitely use the company again.

They provide good quality work, but I had an issue with the service call. The manager contacted me when he found out and made sure everything was resolved. They honor their satisfaction guarantee!

My senior citizen father and I had an emergency issue with frozen pipes in our mobile home last weekend, something which many companies won’t even consider dealing with. Seeing as we’re in the middle of a horrible deep freeze, everyone we called was fully booked, but thankfully our first choice, The Gentleman Plumbers were able to get to us even more quickly than they thought they would. Kyle and Mike were the two gentlemen who came to our rescue and from the moment they arrived at our home, were nothing but polite, respectful and professional. At no time did they try to sell us any services that we didn’t need, and after a quick look under our home explained the situation under there and presented us with our three options to fix our issues. After we chose the one we wanted to go with, they set to work thawing our pipes and replacing the heat trace and insulation. Once they were finished with all of that, they performed a complimentary home inspection of our furnace and the rest of our indoor plumbing, pointing out areas that could be a concern, and what was in good working order.

In all, we were both very impressed with Kyle and Mike and would not only 100% recommend them to anyone, but will never call anyone else but Action Auger/The Gentleman Plumbers for any of our future plumbing and heating needs. Thank you Kyle and Mike for making what was a stressful situation for us, much less so!

They took a very difficult situation and made it as easy as possible for us. They did a great job but was pricy. The work was done the way they said everything was discussed with us. The only thing is they forgot to tell us they unplugged the freezer and then didn’t plug it in. So it went 24 hours unplugged.

Shaun was prompt and very personable. He looked at my situation and quoted me a price which was reasonable for the work expected. There were no unforeseen issues and he completed his work quickly. I would definitely recommend him and your company to anyone. Thankyou

Super friendly, answered all my questions, went above and beyond to make sure I understood my options. Will be asking for him again if we need future work.