The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
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The Gentlemen Pros Plumbing, Heating & Electrical
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91%

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Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1177 reviews)

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david_booth
david_booth
0 reviews Stony Plain, AB
10/10

Fawcet install, replacement of water lines for washer and two toilets

It seems to be good, I think the fawcet installation is a little bit expensive. But overall happy with the performance

Approximate cost of services:
$895.00
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Company Response

Thanks for the review, david_booth. We'll be sure to let Adam know how happy you are with his service. Have a great weekend!

Violet
Violet
1 review Edmonton, AB
9/10

Hot Water Tank Replacement

Gentlemen Plumbers were able to respond quickly and come out to our home within an hour of calling. Over the phone, I was explained the pricing to ensure I would be fine with it. I really appreciated the promptness. Tom was the technician and as we suspected, we needed a new hot water tank which he had in the truck. He explained the pricing options and we decided on the 10 year warranty package and then he went on his way to get his tools to remove our old leaky tank and get the new one. He would wear shoe covers in the house and had a mat to lay out his tools to keep things clean. He also dried up the floor for us. I felt bad it was just him doing all the work and it took about 5 hours after arrive and completion of the home inspection as well (bathrooms, sink, and laundry areas). The price is a little high compared to other companies I know of, but I appreciate how quickly they were able to come out and have a tank available on the spot. We also had their magnet so we got a bit of a discount on our bill as well. We were happy with the service and quick response from the company.

Approximate cost of services:
$2,676.00
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Company Response

We understand, all too well, how a failed hot water tank can add stress to a homeowner, so we always do our best to be as prompt as possible. Thank you very much for your review, Violet. It was our pleasure to serve you. We hope you enjoy your new tank for many years to come. When it comes time to service it, please give us a call and we'll send Tom out to your property. Thank you again for your business and we wish you a fantastic Summer!

thelisamal
thelisamal
0 reviews Sherwood Park, AB
10/10

Leak repair on a mobile home/trailer

-they call with an arrival time, which shows they respect your time
-they actively want to show you what they are repairing, which helps with trust
-they come with ipad, if they see something they are not familiar with they will actively try to research it. We had odd looking piping which he wasn’t sure if it was up to code. But they did research to figure out what it was.
- they initially quoted us much higher and once they looked for ways to save us money the quote started at $4000 and it went down to $1550 once they did further work and investigation. They could have ripped us off and they didn’t. They actually worked to save us money.
-they fixed bad work done by another contractor to our hot water heater
- they were; knowledgeable, friendly, informative, clean, honest and affordable
-I would highly recommend and/or use again if needed :)
-my mother’s a senior gave senior discount as well

Approximate cost of services:
$1,550.00
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Company Response

We love working on mobile homes! Thank you very much for your shining review, thelisamal. We always do our best to do right by the customer and your story is a wonderful example of that. We hope you have a fantastic Summer and thank you again for your business!

presidio205
presidio205
0 reviews Edmonton, AB
10/10

Toilet replaced

Adam , Was clean and diligent in doing the work. Respectful in the home . Finished project in timely manner

Approximate cost of services:
$413.00
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Company Response

Hi presidio205, thank you so much for taking the time to let us know how impressed you are with Adam's service! We hope you enjoy your new toilet. If you have any questions or concerns, please let us know. Thank you again for your business and a fantastic Summer!

susan.mogg
susan.mogg
0 reviews Edmonton, AB
10/10

Annual inspection and warranty work on kitchen sink

Every year as a member I have an inspection done of all the plumbing. Any concerns or questions I have are answered comprehensively and politely. This year I had concerns with a tap previously installed. I ended up upgrading to a different model. I was only charged the difference between the first tap and the new upgraded version. It’s appreciated when a company stands by their warranty. The priority was making me happy with my sink. I hate companies that make you feel like they are doing you a favour by making you happy. That was not the case here. A true gauge of a company is how they treat you after the sale.

Approximate cost of services:
$500.00
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Company Response

Hi susan.mogg, first off, thank you being a valued member! We are very happy that you love the perks that membership provides and we look forward to impressing you for many years to come. We strongly believe in the power of integrity, in both our service and how we treat people. We always stand by our promises to others and you can always count on our warranty. We hope you have a fantastic Summer and thank you again for your business.

cmochulski
cmochulski
0 reviews Sherwood Park, AB
10/10

Fixed leak

Thorough investigation and solution was determined quickly. Professional and personalized service. Would highly recommend company.

Approximate cost of services:
$400.00
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Company Response

Hi cmochulski, thank you so much for the wonderful review. We understand how much of a nuisance leaks can be so we're very happy that you call us when you did. Thank you again for your business and we hope you have a fantastic Summer! Should you have any more trouble with the plumbing on your property, please let us know.

ddubie
ddubie
0 reviews Edmonton, AB
4/10

Replace pipes/connection in basement.

Work was good. Nice/polite but way to expensive. Was only here 90 minutes and it cost $660. A little excessive I’d say.

Approximate cost of services:
$660.00
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Company Response

Hi Ddubie, thank you so much for reaching out to us! There are many costs associated with getting a highly professional plumber like Adam to your home. Some of these costs include hiring and training the most highly qualified technicians who are background checked and drug free, making sure we are available to answer the phones 24 hours a day, that our company is fully insured and that our technicians arrive at your home with a fully stocked vehicle with over 5000 parts to ensure that we can take care of virtually any problem. Other companies are not so prepared and need to run out to get parts (which they charge you for). We want you to feel confident that you are getting a trustworthy technician. We strive to provide the best customer service possible and are up front and honest with our client at all times. In this case, Adam would have arrived at your home and assessed the situation before determining the cost up front. He would have presented you with the price and asked you if you would like him to go ahead and get started. We do this so that you know all the costs up front and to ensure there are absolutely no surprises at the end of the job. We appreciate your feedback and should you like to discuss the pricing of this particular job, We would be more than happy to speak with you directly over the phone.

langgp
langgp
1 review Edmonton, AB
10/10

bathroom faucett

The Plumber came to look at the faucet and seen it needed to be replaced as it would continue to fall off. It was replaced with a new one

Approximate cost of services:
$366.00
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Company Response

You shouldn't have any further trouble with the new faucet. Thank you for the great review, langgp!

eloise01
eloise01
0 reviews Edmonton, AB
10/10

Kitchen sink

Great service, as always! Respectful and professional. Very competent and confident with work. Would definitely recommend to others!

Approximate cost of services:
$700.00
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Company Response

Hi eloise01, thank you so much for the great review! We certainly appreciate the recommendation. If you have any further trouble with your sink, or anything else, please let us know. We hope you have a fantastic Summer and thank you again for your business!

M L.
M L.
0 reviews Edmonton, AB
10/10

Toilet tepair

Excellent service ....thorough .. pleasant ...punctual ... knowledgeable...good price...clean and tidy...reliable... honest....
Good suggestions

Approximate cost of services:
$120.00
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Company Response

Hi M L., thanks for the great review! We pride ourselves on embodying all of those traits and we love that it came across in our service. Thank you again for your business and we hope you have a fantastic Summer!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
The Gentlemen's Promise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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