Gentlemen Plumbers were able to respond quickly and come out to our home within an hour of calling. Over the phone, I was explained the pricing to ensure I would be fine with it. I really appreciated the promptness. Tom was the technician and as we suspected, we needed a new hot water tank which he had in the truck. He explained the pricing options and we decided on the 10 year warranty package and then he went on his way to get his tools to remove our old leaky tank and get the new one. He would wear shoe covers in the house and had a mat to lay out his tools to keep things clean. He also dried up the floor for us. I felt bad it was just him doing all the work and it took about 5 hours after arrive and completion of the home inspection as well (bathrooms, sink, and laundry areas). The price is a little high compared to other companies I know of, but I appreciate how quickly they were able to come out and have a tank available on the spot. We also had their magnet so we got a bit of a discount on our bill as well. We were happy with the service and quick response from the company.
- Approximate cost of services:
- $2,676.00
- Company Response
We understand, all too well, how a failed hot water tank can add stress to a homeowner, so we always do our best to be as prompt as possible. Thank you very much for your review, Violet. It was our pleasure to serve you. We hope you enjoy your new tank for many years to come. When it comes time to service it, please give us a call and we'll send Tom out to your property. Thank you again for your business and we wish you a fantastic Summer!