The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
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The Gentlemen Pros Plumbing, Heating & Electrical
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91%

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Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1177 reviews)

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a.cooke
a.cooke
0 reviews Edmonton, AB
10/10

Plugged kitchen sink

Very professional. Mike arrived on time and he explained what he was going to do. He worked quickly and cleaned up afterwards. He was polite and he gave good advice.

Approximate cost of services:
$800.00
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Company Response

Hello a.cooke, those kitchen sink clogs can be real show stoppers! Thrilled that Mike was able to come through for you and get you all taken care of The Gentlemen Plumber way. Thanks for sharing your kind words. We will definitely pass this along to Mike.

hanahou45
hanahou45
0 reviews Airdrie, AB
10/10

Plumbing service

Excellent work. Provided information to make decisions based on the work that needed to get done.

Approximate cost of services:
$1,300.00
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Company Response

Hello hanahou45, we think decisions are better made based on options and education too! So glad you got what you wanted, and that your thrilled with the service. Thanks for the high praise!

Ferydoon
Ferydoon
0 reviews Edmonton, AB
10/10

Tune up on Toilet, Install Faucet, Inspect and Repair Furnace

Nick was a dedicated and punctual professional. He did a great job at our house. We definitely recommend Gentlemen Plumbers to our firend.

Approximate cost of services:
$1,100.00
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Company Response

Hello Ferydoon, we are so glad you enjoyed Nick and even referred us to your friends. Best compliment ever. Thanks for the great review.

bfairbrother
bfairbrother
0 reviews Edmonton, AB
10/10

Bathroom fix

Needed a toilet fixed. Work was dine on time and done with professionalism. It was clean and efficient.

Approximate cost of services:
$450.00
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Company Response

hello bfairbrother, thrilled that we met your expectations with being on time, clean, and efficient. Even better that your throne is back in working order.
Here's to many happy flushes! Thanks for a great review.

bethard.murph
bethard.murph
0 reviews Edmonton, AB
10/10

Plumbing

Augered our kitchen drain. Very clear on what service was needed, and made a recommendation. Very polite and kept area very clean. It was a difficult clog but he managed to get it fixed for us. Would definitely call again.

Approximate cost of services:
$470.00
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Company Response

Hello bethard.murph, are we ever glad your drains are clear and that you are now in the know. We sure appreciate your review. Enjoy those clear flowing drains!!

Fatehia
Fatehia
0 reviews Edmonton, AB
10/10

Plugged kitchen sink

He kindly did a lot of explaining around our concerns and this was very helpful.

Approximate cost of services:
$471.00
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Company Response

Hi Fatehia, we are so glad that you enjoyed our educational approach. Thanks for giving the gentlemen plumbers a call. We appreciate the great review.

jessf
jessf
2 reviews Edmonton, AB
10/10

Shower diverter repair.

Set screw replacement on shower diverter in upstairs washroom, plumbing inspection of that bathroom and remainder of house.

Approximate cost of services:
$140.00
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Company Response

Hello jessf, super glad your shower diverter is working again. Nothing better than having the ability to turn up the heat in your shower. Thanks for the great rating in your review.

susieh
susieh
1 review Edmonton, AB
10/10

Yearly Home inspection

Puntual, polite and friendly. Explain me what was needed and why.. overall a great job and experience

Approximate cost of services:
$120.00
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Company Response

Well hello there susieh, just wanted to say thanks for being one of our valued diamond club members. We sure appreciate you sharing your experience with us, we look forward to seeing you again. All the best.

K_dobson
K_dobson
0 reviews Edmonton, AB
10/10

Leaky shower

Work was professionally done, from start to finish, with clear descriptions and updates provides throughout the execution of the work. Rates charged were fair and no surprises were had. Will be using the Gentlemen Plumbers again for any related needs.

Approximate cost of services:
$500.00
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Company Response

Hello K_dobson, thanks for sharing such a great review. None of us like a nasty surprise, so we are upfront. Thanks so much for keeping our number, we are here for you whenever you need us!

Cam45shandi
Cam45shandi
0 reviews Edmonton, AB
6/10

Bathroom Plumbing, toilet installation.

Blair was the plumber doing the work. Excellent.
Ontime friendly and outgoing. Excellent.
My small issue was that I had a problem with my
up stairs toilet and he spent a short time looking
at it and then said any more time spent looking at
it he was going to have to start the clock. I am no
expert but it looked like a quick fix to me.

Approximate cost of services:
$750.00
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Company Response

Hello Cam45shandi, Thanks so much for sharing your concerns with us. We are really sorry that we did not meet your expectations. It seems that there may be a training issue here and so we have passed your comments on to the management team. In the meantime, our customer care specialist will be in touch with you to confirm what went on at this call. To let you know, we are not a parts and labor company, nor do we charge by the hour but give an up front price so our customers can approve what they wish to have done within their comfort level, this helps them relax so they do not need to watch the clock worried about the time their service might take. If this didn't happen for you, we would really like to make this right for you, and ensure every technician is properly conveying our service. Our customer care specialist will be in touch shortly as we pride ourselves on a very high level of service. Thanks again for sharing, we will be in touch shortly.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
The Gentlemen's Promise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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