Bathroom Plumbing, toilet installation.
Blair was the plumber doing the work. Excellent.
Ontime friendly and outgoing. Excellent.
My small issue was that I had a problem with my
up stairs toilet and he spent a short time looking
at it and then said any more time spent looking at
it he was going to have to start the clock. I am no
expert but it looked like a quick fix to me.
- Approximate cost of services:
- $750.00
- Company Response
Hello Cam45shandi, Thanks so much for sharing your concerns with us. We are really sorry that we did not meet your expectations. It seems that there may be a training issue here and so we have passed your comments on to the management team. In the meantime, our customer care specialist will be in touch with you to confirm what went on at this call. To let you know, we are not a parts and labor company, nor do we charge by the hour but give an up front price so our customers can approve what they wish to have done within their comfort level, this helps them relax so they do not need to watch the clock worried about the time their service might take. If this didn't happen for you, we would really like to make this right for you, and ensure every technician is properly conveying our service. Our customer care specialist will be in touch shortly as we pride ourselves on a very high level of service. Thanks again for sharing, we will be in touch shortly.