The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
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The Gentlemen Pros Plumbing, Heating & Electrical
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Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1177 reviews)

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justin_c
justin_c
0 reviews Edmonton, AB
7/10

Kitchen sink faucet replacement

Kitchen sink faucet replacement. Both service guys did good work and were polite. However, the cost of the work was expensive. I paid almost $700 for a kitchen faucet. They showed me 3 different models and I chose the least expensive. That seems a bit much for the low grade faucet.

Approximate cost of services:
$700.00
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Company Response

Hi Justin_c, we are sorry we did not meet your expectations. We sure appreciate you taking the time to provide feedback and will pass your thoughts onto the management team. As well, our customer care specialist will be reaching out to you shortly to discuss your experience with you. We work hard to bring a lot to the table to serve our clients at a high level and want to be sure this happened for you too.

Eanselmo
Eanselmo
0 reviews , AB
8/10

Bathtub installation

I bought a new tub but wanted the plumbers to complete the plumbing hookups. A bit of a delay on the initial appointment, but arrived on time on the rescheduled day. Work was completed quickly and properly and did the job as they said they would. Price was higher than expected, but it seems thats what plumbing rates are going for at the moment. Overall satisfied with the work done.

Approximate cost of services:
$885.00
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Company Response

Hi Eanselmo, glad we were able to get your tub in after all. We are having a bit of a baby boom with three littles born this week. We sure appreciate you being patient with our scheduling hiccups. Happy soaking.

Leslie
Leslie
0 reviews Calgary, AB
10/10

New hot water tank

They replaced my old hot water tank with a new one (gas) with a minimum of fuss and mess. Even the final temperature of the hot water when the tank heated up was perfect.

Approximate cost of services:
$1,100.00
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Company Response

Hi Leslie, few things are worse than a cold shower. Thrilled we were able to get your hot water tank taken care of for you. Enjoy the perfect temperature, what a blessing!

grandinetti
grandinetti
0 reviews Sherwood Park, AB
10/10

Valves and tubing addition and replacement

Several new valves and tubing runs were replaced with great care and workmanship, great job. Thanks

Approximate cost of services:
$600.00
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Company Response

Glad we got those pipes in for you grandinetti. Happy free flowing summer!

Lisa
Lisa
0 reviews Morinville, AB
10/10

Clogged drain unplugged

We had a soft blockage due to build up in the drain pipe. Technician cleared blockage, then cleared build up. Technician was early, thorough and very professional. Really satisfied with this company.

Approximate cost of services:
$600.00
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Company Response

Hey Lisa, sounds like your drains are running really well again. Happy we could help, we sure appreciate that you shared your experience with us. Thanks so much.

deb.joly8
deb.joly8
0 reviews Sherwood Park, AB
10/10

Toilet reinstallation and valve replacement.

Blair reinstalled a toilet and repaired the flange which we had damaged in order to remove prior to new flooring installation. A new water shut off valve was also installed. He also did a quick inspection of all other valves in the house and answered all questions we had. Our dealings with Blair as well as all other technicians we have met over the past few years have been very professional and courteous and we would recommend Gentlemen Plumbers to anyone searching plumbing services.

Approximate cost of services:
$400.00
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Company Response

Hello deb.joly8, congrats on the new floor installation. Sometimes things happen when doing those fabulous renovations, glad we were there to help you.... AGAIN. Thanks so much for taking the time to share your experience. We sure appreciate our long time customers. Enjoy the "refreshed" bathroom.

ivithanage22
ivithanage22
0 reviews Edmonton, AB
10/10

Water leaking under kitchen sink

The technician Adam did a amazing service fixing my water leaking issue underneath the kitchen sink

Was very friendly and professional
Good job

Approximate cost of services:
$1,255.00
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Company Response

Boy those leaks can be annoying, so glad your service was amazing and that all is dry now. We sure appreciate you sharing with us!

Laurie
Laurie
1 review Edmonton, AB
8/10

Bathroom pipe leak

It was a rental property and a pipe broke. I had to replace a whole new bath ensemble. Not sure why I could just repair the problem specially but I assume since it is all connected I had to replace it all.

Approximate cost of services:
$600.00
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Company Response

Hi Laurie, it sounds like we may have left you with a few outstanding questions. We don't want to leave any question unanswered, our aim is to ensure you understand fully what is being done and why. With the limited information here I am not able to pull your information in our system, might I invite you to reach out to our customer care specialist Maria at maria@thegentlemenplumbers.com Thanks so much for the feedback, talk soon.

magmat75
magmat75
0 reviews Edmonton, AB
10/10

Toilet overflow repair

The repair work was done very well. Your employee checked everything a few times to ensure the repair was completed succesfully and I will not have any problems after his service. Thank you for the excellent work!

Approximate cost of services:
$1,100.00
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Company Response

Hello magmat75, we appreciate the "overflow" of praise. Glad we could get your overflow under control for you. Happy flushing!

Dahlia from Calgary
Dahlia from Calgary
3 reviews Calgary, AB
1/10

Polite, very expensive for unclogging kitchen sink

Partly my own fault, should have asked about their fee structure over the phone before scheduling(just impressed with their excellent reviews). He showed up, charged and I had to paid $73.45 for travel/quote and quoted flat rate of $370 in addition, for most basic unclogging choice out of the 3 options offered, shocked by the price, called around and obtain quotes over the phone and got it unclogged for $205 flat fee from an excellent plumber.
The Gentlements Plumbers charged more than twice!! Just for this small job.

Approximate cost of services:
$73.45
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Company Response

Thank you for sharing your experience, and we sincerely apologize for any dissatisfaction. We appreciate your feedback and understand your concerns about the cost. We strive to provide transparent pricing and will review our communication to ensure it meets customer expectations.

Your feedback is valuable; we will use it to improve our service. If there's anything specific we can address or assist you with, please get in touch with us directly.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
The Gentlemen's Promise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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