The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB T5J 0N3
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The Gentlemen Pros Plumbing, Heating & Electrical
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Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1181 reviews)

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Midnightsunmadness in Lethbridge
Midnightsunmadness in Lethbridge
1 review Lethbridge, AB
10/10

Very Good Service

These guys were great. They were very timely, polite, professional, and cost effective. They brought all equipment needed with them and were able to give me a quote right away stating what needed to be done and how it broke down pricewise. Pricing was competitive and I would recommend these guys to anyone.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the review!

Private User
Private User
Private User reviews Calgary, AB
9/10

Plumbing

Prompt, polite, and quality service. Very reliable and available on short notice. I would certainly recommend to others. Adam was very polite and worked quickly and thoroughly.

I signed up for the Diamond Service package last time. It's beneficial to pay a lower initial inspection fee but was surprised to find out all of the services I required didn't qualify for a discounted price. I question the value of this club, but would still recommend the company as a whole.

Approximate cost of services:
$750.00
1 of 1 people found this review helpful.
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Company Response

Thanks for taking the time to leave us a review!

Private User
Private User
Private User reviews Medicine Hat, AB
10/10

Gentlemens Plumbing

I would like to Thank Riley for his great service, he went above and beyond expectations in order to make us happy. His explanation of everything was reassuring, I would definitely ask for his service if I were to have a problem again. Thanks Riley

Approximate cost of services:
$375.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the review! We're glad to hear Riley went above and beyond your expectations!

Paws16 in Calgary
Paws16 in Calgary
1 review Calgary, AB
10/10

Main Line Flushing and replacing Toilet seal

I just move down into a new place and was having some major issues with the plumbing. I called Gentlemen Plumbers, received excellent customer service over the phone and was given an appt the following day. The plumber Adam arrived on time and diligently worked straight until the issues were resolved. He was polite, courteous, respectful and very hard working. He was only satisfied when the job was completely
Done an issue resolved and I would definitely
Recommend Gentlemen Plumbers and would highly Recommend Adam Visser!!!
Thanks Adam and Gentlemen Plumbers for Top Notch Service!!!

Approximate cost of services:
$900.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the review! We're glad to hear that Adam resolved all your issues. And thanks for the recommendation!

HappyC in Edmonton
HappyC in Edmonton
1 review Edmonton, AB
10/10

Bathroom renovations

I had to turned the water off to replace a cartridge in a bathroom shower. I was unable to remove the outer sleeve of the cartridge. The inner part I removed was traded for an updated version at Home Depot.
I phoned another plumber, but there was no contact. After several hours, I sent an online request for service. The response indicating contact was coming was prompt as was the phone call.
The earliest slot was in 2 days. I lived without water until Daniel arrived (on time) ... He was unsuccessful removing the "stuck" cartridge sleeve.
The shower was installed in 1979 ... It was time for an update ... Daniel completed the project. The other bathroom needed a new sink and taps ... Daniel completed the project.
Daniel diagnosed an issue with the house main shutoff valve. Daniel plans to complete the project tomorrow. There will be an additional charge for this visit.

Approximate cost of services:
$1,100.00
1 of 1 people found this review helpful.
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Company Response

Glad to hear things went well! Thanks for the review!

Amel Y in Edmonton
Amel Y in Edmonton
1 review Edmonton, AB
10/10

Furnace repair.

In the winter of 2015, I needed a furnace and had difficulty finding someone that was familiar with a fan coil heating system. When I connected with Daniel S and Trevor, they were extremely helpful in ordering the necessary part from the U.S. Due to manufacturer issues, there was a lengthy delay in getting the part. Daniel and Trevor kept in contact with me on a regular basis and when the part was finally received, I felt like they took extra care with the installation to make sure everything went well. Last week, I was having air conditioning installed by another company. During the installation, the furnace started to leak as it had in 2015. I immediately called Action Auger and the same day, Trevor returned my call. I filled him in on the situation and he arranged for Daniel to come to my home the following business day to inspect the furnace. Daniel determined the cause to be exactly the same as it was in 2015. Daniel said the part replaced in 2015 should not be defective this quickly and he offered to contact the manufacturer on my behalf to discuss this. He also took a water sample to see if perhaps the building water supply may be causing the corrosion. Fortunately, I have warranty coverage through my credit card company. Daniel is aware of my coverage yet he still plans to speak with the manufacturer as he is concerned about how long the replacement part will last. Daniel and Trevor have gone above and beyond the call on not one but two occasions. You are very fortunate to have these two very fine gentlemen working with your company.

Approximate cost of services:
$1,900.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the amazing review Amel! I'm very glad to hear that Daniel and Trevor have continued to give you great service!

Trevor in Calgary
Trevor in Calgary
1 review Calgary, AB
10/10

Augered kitchen drain.

Renovating our kitchen and needed the original length of drain augered. Guys were efficient and performed the task. Thanks.
word word word word word word word word word word word word.

Approximate cost of services:
$400.00
1 of 1 people found this review helpful.
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Company Response

Thanks for taking the time to leave us a review Trevor! Glad to hear everything was to you satisfaction!

Private User
Private User
Private User reviews Calgary, AB
10/10

Sewer repair

After a sewer backup, they responded immediately to repair a corroded elbow under my basement. Upon scanning the line they found that part of the sewer on our property had been separated by roots. Since our sewer was so deep they installed a liner inside the sewer thus requiring no excavation. It was a pretty precise, technical ordeal and the guys did a great job. They had about 6 guys at the house at once, and every one of them was clean, friendly, and professional. I think for what the final installed product is, the price might have been high - but I just can't see a lot of plumbers I have used in the past pulling off something like this and I can see why it costs what it costs.

Approximate cost of services:
$7,000.00
2 of 2 people found this review helpful.
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Company Response

Thanks for the review!

Nmeyer in Edmonton
Nmeyer in Edmonton
1 review Edmonton, AB
10/10

Bathroom plumbing

Bathroom sink plumbing sprung a leak and needed replacement. While it was not an emergency, we were able to have a plumber on site the very next day.
The plumber was very informative, thorough and tidy.
We would definitely utilize this company again.

Approximate cost of services:
$700.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the review!

beckdn in Leaside
beckdn in Leaside
1 review Calgary, AB
10/10

Replace two toilets

Toilet in master suite backed up,,one in middle bathroom tank cracked..both were fully replaced…work was done efficiently and Daniel was very good in advising us what had to be done and he did it very well..I would recommend Gentlemen Plumbers to anyone they are polite and very good at knowing what to do and they do it very well..thank you Diane Becker

Approximate cost of services:
$1,900.00
2 of 2 people found this review helpful.
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Company Response

Hi Diane, We're glad to hear that Daniel did a great job! And thanks for the recommendation!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
The Gentlemen's Promise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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