In short, we woke up day to water seeping in at the corner of our house underneath a flat section of the roof. I call Mr. Roof Repair and JP was dispatched to our home in Etobicoke. The service was explained very thoroughly - what I should expect and exactly how much it would cost.
JP arrived in under an hour and was up on the roof in no time. He found numerous scratches and holes in the flat section of our roof which is about 5 feet wide by 45 feet long. He took pictures of everything he did and in no time, had done an excellent repair job. He made it very clear that this was a temporary repair, and that I should get this section of the roof redone at some point. He gave me the option to forgo the repair until I got a quote to redo the roof, but I opted to have the repair done for now.
I was very satisfied with the work. A very comprehensive array of photos was posted online for my reference and when I popped up on the roof to have a look for myself, I noticed that JP had also put some extra sealant on some of the roof vents on the sloped section of the roof - over and above!
Thanks to everyone at Mr. Roof Repair for an excellent service!