Mr. Rooter Plumbing of Edmonton

We had a problem in the basement bathroom of my mothers house in that there was a loud bang when shutting off the water. Called Mr. Rooter to have a look. We received a confirmation text in advance with a picture of the technician that would be coming to the house which was a nice touch. He arrived at the house at the time promised. Ryan was very professional, neat, courteous and thorough. He assessed the problem and took the time to explain what exactly was happening, and provided a couple of possible solutions to alleviate the water hammer problem. He was at the house for over an hour, but in the end only charged us the minimum fee. Called us later in the day to discuss two option prices that were emailed to us which we are now considering. The whole experience was very collaborative and overall a positive experience.

I was very happy with the repair service. I had bath tap leaking and kitchen tap leaking. Andrew did an amazing job, replaced, repaired. No leaks anymore for a fair price. Thank you so much Mr Rooter!!! I appreciate it!!

Quick dependable service. Jamie is excellent at dealing with people and doing his work.
Will be using Mr Rooter again

The words that immediately come to mind when I think about both my toilet and water softener installations are informative, collaborative, innovative, and efficient.

I was previously told that my 1972 home could not have a water softener because there was no drain in the utility room but Brenden found a solution. The team has deep expertise in their field, was able to explain the technical details in plain language that I could easily understand, and gave me the information, time and space to make informed
decisions without any sales pressure. I will certainly call upon Mr. Rooter for future projects.

Replacement when existing failed. Service on the same day.
Competent, professional, knowledgeable, courteous service. Highly recommend.

I was in the middle of replacing my kitchen faucet and needed help. I called Mr. rooter and had a technician there in 30 minutes. Andrew did great work and gave me a few price options to choose from. I will be calling him again when I need a plumber in the future.

Fast and courteous service. Jayden was knowledgeable and courteous. Clearly explained the issue and options available. Job completed in a timely manner. Thank you!

From the initial call to service call, top rate. Would recommend to everyone. 10 of 10.

The Tech was top notch and highly professional. Would recommend this firm to all friends and family.

We called Mr Rooter and they were o. Site within an hour. I called another company that took my info and they have still not called me back 1 week later.
The woman who took my call was very pleasant and professional. The young man who came out was very professional and took the time to answer all my questions. He was able to break through and scrub the lines which was made more difficult as he had to navigate 3 90 degree bends to reach the clog 20 down line. When he finished with that, he then went to our back flow preventer and sent the camera down to the main city sewer line to inspect the condition of our line. Before leaving, he cleaned up the work area. Then a couple days later I received a phone call from a company representative to ask if I was happy with the work performed. The answer of course was yes. I have already referred Mr. Rooter to someone and will continue to do so. John P