Red Robin Masonry

I needed alot of tuckpointing done on my house which was missing sections of mortar in several area and I contacted Red Robin after seeing their reviews online. They came early and began work but after talking with the workers I discovered that they mixed the wrong mortar due to a mixup. They quickly removed the mortar from a few areas of repair, mixed up a fresh batch of the softer mortar for my older house and completed the work. After they finished I noticed they missed a section because the workers wrongly thought there was a power cable close to the area - it was a cable line. I notified Red Robin and a manager came by to complete the job - it is this attention to detail and 100% satisfaction guarantee that I really appreciate. A job well done and I would highly recommend Red Robin.

I have been very pleased with both the quality of the work performed and the professionalism of Mike and his team. I had a front porch that did not have an appropriate foundation so Mike’s team demolished and rebuilt the foundation, working under a city building permit. Their quote was reasonable and fair. Mike kept me informed of every step along the way, including discoveries of issues that needed solutions or when they had to reschedule due to weather issues. I always knew what the status of the job was. Even Dave would communicate with me when Mike wasn’t able to. Mike took the initiative to contact both the city inspector when dealing with problems, as well as with neighbours who were impacted by the work on my house. Clean up every day was excellent – even the neighbours commented on that. Mike even suggested that a smaller job wasn’t necessarily needed, so that was refreshing to hear (although I still had the job done and it was done to excellent standards). I can’t stress enough the excellent quality of the work and their work ethic. They had completed a smaller job for me a few months ago; I had paid for the job but Mike advised Dave to hold off on processing the payment because something wasn’t quite right. I felt that I could completely trust them to work in my best interests. I would hire them again in an instant. I thank them for their excellent work, support and patience with me.

Red Robin provided us with a reasonable written estimate and kept to their timeline. When they completed the work, we were surprised that the final invoice was less than what we had originally been quoted.

Dave and his team did a wonderful job. They had to search to find suitable brick to match ours and that turned out very well. The work was done efficiently and well, with a thorough clean-up. Everyone was pleasant to deal with - you could tell they were nice people by listening to how they treated each other while working. We would definitely recommend them.

I purchased a home that needed some tuck pointing as well as some brick replacement and chimney repair.

I called Red Robin and met Dave at the home and showed him what I needed done, mostly tuck pointing around the home and replacement of a few bricks around the front stoop as well as a repair of a chimney with cracked flue tile and cap. He provided a quote by email and I verified the quote was very reasonable by consulting another mason.

I booked the work and when it came close to the booking date Dave let me know they were a little behind on other projects due to weather and we rescheduled.

When the day came for the work Dave was prompt and courteous and introduced me to his crew and we reviewed the work to be done. After the work was complete he came back to review the completed job with me.

The work was done on time and on budget and was done well. I paid by cheque and received an invoice shortly after by email.

Thanks Dave and Red Robin for a job well done.

Dave and Mike were great to deal with- really on top of things and customer service oriented. Job was done on time and on budget with coordination of other parties doing the scaffolding and line coverings. The whole experience was a positive one.

Dave was awesome from the initial estimate to the finished product. would recomend him to anyone looking for masonry work. i have some other projects to be done in which they will be doing for me..

Mike and his crew from Red Robin were A+, extreamly professional and fair. they showed up on time and left my yard exceptionally clean when they were finished. They were able to reuse some of the 100 year old bricks on my place and you cant even tell there was a repair job done. The concrete floor was upscope to the job and it was handled right away. i have sunk about 90k in my house in the past 4 years, mostly with contractors from Homestars. this was by far the best contractor i hired, including others with 9-10 ratings.

Dave provided an accurate estimate of replacing bricks from the sides of our 60yr old porch. His crew did a fantastic job and matched the bricks to the house. They were professional and finished the job on time and on budget. I highly recommend RRM. Thanks Dave!

We found Red Robin Home Solutions through HomeStars and, after going through a quoting process with three companies, selected Red Robin based on their very favourable HomeStar reviews, our impression about their contractor after a site visit, and their mid-range quote.

We highly recommend this company, as they scored high points with us in all phases of the project: site visit and quoting, scheduling, completion of project, clean-up, final invoicing, and long-term warranty on labour and materials. Our old chimney was removed, and a new chimney was built with perfectly matching bricks by professional and courteous masons within hours. Throughout the whole process, the project was expertly managed by the contractor.