I decided to do four second floor windows this year which were bleeding heat in the winter quite badly as they are the original windows in the house and were quite old. As such I did a bunch of research on HomeStars for applicable companies. I originally talked to some friends but their suggestions had low ranking on HomeStars and with the BBB. Furthermore after investigating the manufacturers I found the products themselves to be lacking. (I actually called one and gave him the measurements of my windows and he said it would cost $$ per square foot, I asked him for a full quote based on my measurements and he wanted me to do the math. I asked him whether it was my job or his to give a quote to which he responded he was too busy and couldn't help me!) After short listing a few companies on HomeStars - I met with Mike of Ambia. He impressed me with his honesty and knowledge - also his pricing was much better than some other providers by 20% or more. I wanted to see the actual windows themselves so he met me at VinylBilt and we went through the showroom - the windows met my specs: all the thermal bells and whistles as well as metal clamps (not plastic like other) and triple weather seal. (One word of advice: see the windows you get a quote for - some other companies quote you on cheap version then to upgrade costs quite a bit more.) Furthermore, VinylBilt has a lot of custom colours and a lifetime wararanty. Also one other thing I like about Ambia is they use installers who are WindowWise certified - so the installation is guaranteed as well. (One funny thing to note as I met another company who's manufacturer prices were higher and who had VinylBilt windows in the showroom as a competitive comparison - but they had like a 5 year old version of the windows without the recessed handles, the tripple seal and with plastic clamps - meet with several windows manufacturers if you want to learn the differences!) In any case I picked Ambia/VinylBilt for my windows. After placing the order with Mike I got contacted by the installer (Frank) who came by for a second site visit and set the date for the install. Joe, Nick and Frank came by and started work at 8AM - and were extremely clean, personable, professional and did a fantastic job of removing my old windows, installing the new, capping everything beautifully and cleaning up. I could not have asked for a better job - I would highly suggest using Ambia for any windows job you have - I have a few more windows to do in the future and will definitely use these guys! Thanks Ambia!