Red Robin Masonry

Dave and his crew were knowledgeable, friendly and detail oriented. Due to the very rainy fall season the work was delayed a few times but Dave always kept me updated as to when (weather permitting) the work would be done. Attention to detail was excellent and the price was very reasonable. I am extremely happy with the finished product and would definitely use Red Robin again.

We had a number of different issues that needed attention, including some tuckpointing and re-cementing of our front flagstone steps. We also had cracking in cement walls lining our driveway and some deteriorating brick pillars that needed a fix that was not going to break the bank. Dave came up with a solution.

Dave Bissinger impressed me with his knowledge, thoroughness, and attention customer service. We were always kept in the loop, and they came as expected. When we had aa minor follow up issue that needed attention after the work had been done and paid for, he sent someone to fix it as a matter of course.

Unfortunately he does not deal with interlock issues!
Highly recommended.

Very personable and easy to deal with - we liked the guys quite a bit, which was a big factor in choosing them. We are happy with the parging work done - a perfectly competent job by the looks of it.

However, we also had our front precast concrete steps replaced. They hit some minor snags, making the job last a little longer than I think they anticipated. This elicited some "I didn't know this job was going to be so much trouble when I quoted" comments, which I didn't completely appreciate. The replacement steps were a little larger than the old steps, which caused some minor issues with our railing not fitting so great anymore - in fact, they snapped a solder joint installing the steps. They didn't try very hard to make us really happy with addressing the issue. But, a somewhat imperfect solution was offered and we decided to live with it.

I just wish they had been a little more thorough when figuring out the details of the job, which likely would have prevented the above.

I know I'm bucking the trend here, but I'm really not impressed with the work that Red Robin did on our home. It was sloppy -- to the point where there is mortar smeared and hardened on our brickwork and even on our mailbox. Red Robin removed some of our old brick windowsills and replaced them with cement lintels while we prepared to have new windows installed. Unfortunately, they slathered a couple of inches of mortar beneath the lintels to raise them up so that the new windows would fit snugly (rather than using a thinner layer of mortar and allowing us to use wood to fill in the extra space that would have resulted above the new windows). It is really unattractive. The largest lintel that they installed isn't even centred beneath the window! When one spends money on the front of one's home, one expects greater curb appeal, not less.

I had the worst fireplace you could imagine; straight out of the 1970's . I called up Dave; he promptly gave a fair estimate in person and I had the job started.....it finished on time and on budget.

I couldn't be happier with the service Red Robin offered and delivered. I would confidently recommend them to anybody looking for quality work, at a fair price.

Sachin

These folks were great to work with. They were professional, prompt and reliable. They did a great job and were very polite throughout the entire process. A great company to work with.

I am in the process of redoing my front garden landscaping getting a new front door. After removing the old porch, I discovered that the bricks underneath and around the top of my door needed to be redone. Based on reviews here, I hired Red Robin Masonry to do the work and I simply cannot recommend them highly enough. The quality of the workmanship was excellent and the staff were friendly and knowledgeable. Red Robin took the time to explain the work that needed to be done, why it was required and also gave me a heads up on potential other issues. I really appreciated this because after it was discovered that there was in fact no foundation at all sitting underneath the bottom bricks, I wasn't surprised. I recommend them without hesitation and will definitely hire them again.

Their crew is great from start to finish. Dave provided the most reasonable quote and his crew Jeremy and Nolan did a good job on the chimney. I thought the chimney cap is not properly aligned and Dave came by to take a look. He said it was just right and extended my warranty from 5 years to 15 years to my full satisfaction. Highly recommended!

I discovered Red Robin through HomeStars and am very pleased with the work that was done. From the very beginning, Dave was professional, patient, prompt and efficient. Our 100-year-old house was in bad need of some tuckpointing and we decided to do a full tuckpoint of the front of our house (which involved grinding out the mortar around each brick-vertical and horizontal surface). Not an easy job by any means but we do appreciate the results! The back was just a standard tuck point of the bricks and replacing some old bricks. Dave and his team worked hard and we felt like we got a new house! The job was done last year and the front still looks great and several neighbours have commented on how good it looks. We have no problem recommending Red Robin for any masonry work (and, actually, have given their name to a few of our neighbours).

The work was done in August. Although it was a small job, Dave promptly provided an estimate and gave us a date when work would be done. When the weather caused a delay in scheduling, he advised us of the change. Work was very well done - side of house and front stairs look great. I would highly recommend the company for their high quality of work, efficiency and friendly service.