D in Toronto

Quite frankly, George is one of the best contractors I've worked with. Prompt, professional, great positive attitude, honest, efficient, great communication. They specialize in one thing and do it extremely well. Don't hesitate to use them for you gas line needs.

Highly recommended. Knowledgeable and honest - felt like I was in great hands. Would not hesitate to call again with any other appliance issue at all - any brand, any model!

Very personable and easy to deal with - we liked the guys quite a bit, which was a big factor in choosing them. We are happy with the parging work done - a perfectly competent job by the looks of it. However, we also had our front precast concrete steps replaced. They hit some minor snags, making the job last a little longer than I think they anticipated. This elicited some "I didn't know this job was going to be so much trouble when I quoted" comments, which I didn't completely appreciate. The replacement steps were a little larger than the old steps, which caused some minor issues with our railing not fitting so great anymore - in fact, they snapped a solder joint installing the steps. They didn't try very hard to make us really happy with addressing the issue. But, a somewhat imperfect solution was offered and we decided to live with it. I just wish they had been a little more thorough when figuring out the details of the job, which likely would have prevented the above.

We found this company and a couple of others through Homestars. After contacting everyone and having a few in to see our house and finalize their quote, we selected Pro-Tech. They have a very nice product (we did see marginally better, but for over $1000 more) and a very reasonable price, but it was really the service that made the experience so great. Flavio was very helpful, responded to inquiries with lightning speed, and above all - honest. Unlike other companies, his original quote via e-mail didn't change after visiting our home. At the time, he promised us that his installer, Serge, was fantastic. We can honestly say that he actually _undersold_ what a consummate professional and perfectionist Serge is. We have a 120 year-old home with some not particularly perfect straight window frames. Serge calmly and with the patience of a saint, made every window look fantastic. We highly recommend Pro-Tech and thank Flavio and Serge for the great work.