Reliable Home Comfort

Just straight facts:
I call Reliable Home Comfort and Dave was down by my house within 3 hours. He gave me a best quote but it was too good to be true and I kept shopping. I contacted few more contractors, including 2 that would install the same furnace, but his quote was the best.
I still was skeptical because of the low quote and read lots of reviews on homestar trying to see if there was something wrong with them.
A week later I decided to go with Reliable home comfort. I called Dave and 2 days later I got new furnace installed. The installers came on time, even 20 minutes earlier, did the job, cleaned the place and 4 hours my new furnace started to work. No hidden costs, no surprises, everything was done as promised at the price that was promised - as simple as that.

We are new homeowners and have been in our home for 4 years. This is the first time we have had problems with our furnace. We came to Homestars to find someone. My husband rang 3 or 4 different companies with good ratings, but this one was the one that was most reasonable in price - and most accommodating.

My husband spoke to Rob in the morning. As we were both at work Rob said that he would try and talk us through it when we got home from work. If we couldn't fix it over the phone then he would come that same evening to fix it (and the price does not suddenly go up after hours like other companies). All I can say is - WOW! How many companies offer you completely free advice, knowing that if you fix it they won't come out and won't get paid!

Well, as it turned out we did need him to come over. He came, quickly diagnosed the problem (and explained to us what was wrong). Unfortunately he didn't have the right part with him - but that same evening he drove to Brampton (from Markham), got the part, and came back. He fixed it efficiently and took the time to explain how the furnace works.

We were really happy that we got our heat back so quickly and that we were charged fairly for the time spent on our job.

Thanks Rob! We will definitely calling you guys for our annual check-up (now that we realize we really should be doing that!)

We are new home owners and called Reliable to repair our furnace after it stopped working properly. We called in the morning and Rob made it to our house the same day. He was able to properly diagnose and correct our problem, he walked me though what he was checking and also shared some valuable advice on proper routine furnace maintenance (great info for us as new homeowners). We will definitely reach out to Rob and the rest of the Reliable team for any future heating or air conditioning needs and would strongly recommend them to anyone needing a furnace repair.

I found this company from the homestars website which I got from an article in the Toronto Star. We recently purchased an older home in Brampton, I called Reliable home comfort to get a humidifier installed and also to get the furnace cleaned before winter. Rob came to do the installation and the cleaning. Very affordable and quick and friendly service. Last week the igniter went on our furnace and when I called Reliable home comfort, they sent Rob 3 hours later (Friday night) and he installed a new igniter at no charge. Again, he was quick, efficient and so friendly. I have recommended their service to friends and family.

We thought our furnace was making some really strange sounds so we decided to call Reliable Home Comfort after all the great reviews that we read. Now we know for ourselves that the great reviews were written for a reason! Rob was great! He returned my call right away and came out within 24 hours to diagnose the problem at no cost. He found out that it wasn't actually the furnace, but the water pump that was making the noises. We now have a new pump that purrs like a kitten! Thanks Reliable Home Comfort!

Our furnance stopped working the day before one of the coldest days (minus 20+)thus far. We found Reliable on Homestars, liked what others had to say and took the chance. We are so glad and lucky to have contacted them first! Rob came to our house the same day (on a holiday as well) to diagnose the problem. After determining a replacement part was needed, he said he would come back the next day once the stores were open to get the part. After he left, he called us back within minutes to see if he could try something else after thinking about the issue some more. He returned and fixed the problem! In all honesty, it is hard to come by such great service and dedication to one's job these days. He could have easily stopped thinking about it and waited to get the part the next day while we were out of heat for a night. However, he took ownership of the issue and did not give up. Thank you Rob for taking care of us. We will definitely recommend you to anyone who needs furnance assistance.

I called Reliable Home Comfort to ask for a furnace repair - I'd had 2 separate visits from another supplier, had not heat for a third time in 5 weeks, and couldn't get a response from their "emergency" voice mail box.

Within 30 minutes of leaving a message at Reliable, the tech on call phoned me and came the very same day. He was very diligent about explaining what he was checking for, and managed to isolate the problem to the pressure switch. He swapped the switch out with one he had in his truck.

Rob would not accept payment as he is not 100% certain that this fix will hold. We have agreed to touch base in a few days and he will come back if needed.

I am extremely grateful for this prompt, courteous, and true service.

Our furnace was having some issues heating up the house. We called Reliable home comfort to take a look at the furnace. Rob showed up on the same day. He knew exactly what needed to be done. Our Furnace wasn't even running at its recommended speed and wasn't even wired properly to the thermostat. Rob was extremely professional, honest and courteous. I would Highly Recommend this company.

My wife and I were enjoying a day off over the holidays and were disturbed to find our humidifier had sprung a leak, flooded our basement and shut down our furnace. Rob made this so much better by dropping by in short order and getting our furnace going again - particularly appreciated on a cold day! He also repaired a leaking valve on our water heater and offered advice on potential system upgrades. All at a competitive price. I would recommend Reliable Home Comfort any day!

Tech Rob came to check my humidifier and he inspected my furnace made sure all working properly. I would recommend him 100 percent !!!

Reliable Home Comfort was recommended for any issue with HVAC, they are very friendly, knowledgeable, and explain everything to you. Thanks