This review is long overdue since the service was completed in August 2010. We were looking for a good, affordable carpet cleaning company and we had a very pleasant experience with Parma Cleaning. Taylor was very professional, courteous and friendly from the first contact. He worked tirelessly to clean some extremely dirty rugs and carpets and got out more dirt and stains than we had expected. When we called Taylor about a spot that we noticed on one of the newly cleaned rugs, he was very pleasant and courteous about the situation, and promptly came to the house to rectify the problem. We were very happy with the service that Parma Clean provided and we will definitely use this company again and recommend it to all our friends.