Captain Electric

Exceptional service. Quality work. Best workers I've ever had in my home. Thorough, fast, clean, respectful, responsive, problem solvers, attention to detail. Five people arrived. All courteous, clean-cut, no cell phone interruptions, no swearing, no idle chatter, each introduced themselves, loved my dogs, explained work as they did it. Were happy to allow me to pay in two instalments. Applied seniors discount. Will have them back for other work next year. If all companies had this kind of service it would be amazing.

I found this company online, called and spoke with Diane. She kindly moved things around to accommodate me as I was going on holidays. Zack arrived at my door the next day. He is a true professional who represents his company well. Before we got started Zack told me about the company, his qualifications and what he planned on doing. While addressing my concerns, he then discovered a safety problem and corrected that.
I was so impressed with Zack and the service that I will gladly refer him and Captain Electric to my real estate clients. Thank you Diane and Zack.

We were so pleased with the service we received from Captain Electric. Our house had aluminum wiring and was not up to code. Captain Electric came and rewired our house and make is safe. Now we can go to sleep at night without having to worry about our house burning down. The team was professional, courteous and friendly. We are really please and would not hesitate to recommend them.

A light and outlet in our kitchen lost power all of a sudden. After trying to call around for an electrician, I chose Captain Electric for their responsiveness, courteous manner and clear expectation setting. An appointment was made over the phone with Diane, and I received an advance call about 15 minutes prior to the arrival of the electricians, just as I was told. Kevin and Cody were on time and very polite and professional from start to finish. Kevin proactively showed their certifications and insurance documents. They were clear in explaining what they would be doing and, once they found the issue, they were again clear about the cost. They also identified a couple of other items for my awareness, with absolutely no pressure to proceed. In the end, I did agree to replacing the wired-in fire alarms sensors, as they were the original ones from when the home was built. Kevin and Cody were both efficient with time, tested everything and made sure I was satisfied throughout the process. I would recommend Captain Electric.

We had a smoldering outlet which was a wake up call to have a contractor inspect the wiring. We researched electricians and based on reviews decided to call Captain Electric. The response time was very fast. Ryan and Cody reviewed the condition and made straight forward recommendations with several options. We decided to replace our old fuse panel and have an Aluminum wire rejuvenation done. The coordinated the date and showed up punctual and prepared. The work was completed efficiently with minimum inconvenience. They left our place spotless and we're friendly and knowledgeable. I would highly recommend this company.

We bought an older home, and realized the electrical system was outdated, we called Captain Electric and they came within a few days. No hidden costs the price was the price to the end. Kevin and his team were professional, answered questions, and on time.
We would highly recommend this company for their expertise and knowledge.

We recently contacted Captain Electric after researching electricians on Homestar. We wanted to update several of our light switches throughout the home. We sent a request on a Saturday through their website and they contacted us on Monday morning. We were hoping to get the same day service as advertised on their website, but were informed they were extremely busy that week and the next available appointment wasn’t until that Friday between 8-10am.

We were called by 8:15 am to confirm the electrician would be here by 9:00 am. Kevin and Cody were very professional and friendly. We discussed what was to be completed and they went through the pricing and gave us a quote before the work was started. They changed 13 light switches within two hours and confirmed all was in working order before payment was made. Overall, we are very impressed with Captain Electric. We also appreciated the advice from Dave on our initial call on Saturday to discuss our concerns. We would highly recommend Captain Electric.

I contacted Captain Electric to get a quote for a 200 amp upgrade and to inspect the electrical on a pool and hot tub for a property we were purchasing. When I spoke to Diane, she told me about their whole home electrical inspection for home buyers, which would include the requested services and then some. Dave came out and was very thorough with his inspection. Our house turned out to be an electrical mess. The quote for the 200 amp upgrade - which would correct the electrical deficiencies - was very fair and we scheduled the work to commence the day after we took possession. We also opted to have smoke/CO2 alarms installed.

The work was scheduled to take place over two days. Dave and his team (Dan, Ryan, and Kevin) did a fabulous job. They were always on-time, always wore their shoe coverings in the house, were so nice and polite to talk to, and in addition to the upgrade, they also fixed other minor electrical problems (like a broken receptacle). On top of their already heavy workload, they made time to install 3 ceilings fans in the bedrooms upstairs for us (and it was a good thing because our furnace broke the day after the work was completed, so we had no A/C).

What really impressed me is their commitment to customer service and how willing they are to go above and beyond. The previous owners of the home left a bunch of their garbage behind (including a heavy metal cabinet in the garage). Dave very kindly took away the metal cabinet, broken electrical items, and other items so that we did not have to dispose of them. I'm truly amazed and humbled by how much Dave and everyone at Captain Electric was willing to go out of their way to help us. Truly a fantastic company with fantastic people. My only complaint is that they would not allow us to treat them to lunch! We wanted to show them in some small way how much we appreciated their work, but this review will have to suffice. A big thank you again to Dave, Dan, Kevin, Ryan, Diane, and everyone at Captain Electric.

I just moved into a new house and needed a few light fixtures installed. Plus the electrical panel was not well labelled. Kevin and Cody were very professional and thorough. They did an excellent job.

This was my second time using Captain Electric. Kevin and Cody were in to correct some faulty electrical work and were very courteous and professional throughout the appointment. They explained everything to me as they went through the fixes and offered options for me to choose from. I am very pleased with the service and the work that was done.
Thank you Kevin for going over and above and sending me the note regarding the battery!