Centennial Windows & Doors

WORST customer service ever. Will NEVER buy from them again or recommend to friends. Product is good but getting assistance after installation is next to impossible. Tried several times and when they did come out they indicated they would return but never did and would not return calls.

The work they did appeared to be OK but after two years the door lock disintegrated. I tried several times to reach the original salesman but heard nothing back. Having no other choice, I called a local locksmith and had the lock cylinder replaced at a cost of just over $150

Door looks great from the sidewalk but is actually junk. Shortly after installation we realized it does not seal properly. Two service staff later with differing opinions, they think it is warped. Waiting for a replacement door but now it is 2 months later and we have discovered the weather stripping along the bottom is already torn. The door was overpriced and I would really just like my old ugly door back. I wish we had gone to Fersina windows again. Very disappointed ☹️

I have used this company 2 previous times and why change when something is done right so I hired them to replace my front door and 1 large window ( double hung) and a fixed side window. The saleman is your typical sales fellow but he does explain the quality, the process of having everything installed and the breakdown of costs pretty good.
The product is higher end on the cost scale but you get what you paid for. Excellent lifetime warranty, even with the sale of your house, it gets passed along to the new owners. The quality of the windows and doors surpassed what I was expecting and the service goes above and beyond what is offered in todays life.

The installers on all of my installation occasions are courteous, respectful, answers all questions ( as silly as it may seem) do a fantastic clean up job and also gave me a hand in hanging up curtains and moving furniture since due to a knee operation I was limited in what I could do around the house ( they even asked if there was anything else that needed to be carried or moved before they left)

I highly recommend this company and if I had anymore windows or doors to replace I would use them again.

Chose Centennial based on warranty and recommendations for a new front door. Many errors upon initial installation. Crews were to return and correct/replace door twice and both times did not show up or provide adequate notice they would not be coming out. Crews finally returned to address issues, still not complete but installation manager is working hard to resolve our situation.

Love the door but required service for faulty lock set. Door is almost impossible
To open from outside. Called repeatedly and played phone tag for two weeks. When we called again was told staff had fixed the door the day before but no one came. Was then told that they would look into it and call us back but no phone call. Called them back and was told sorry we're really busy. Very frustrated particularly now that we are struggling to open the door from the inside. Fire hazard? Love the door, love the sidelight and was very pleased with the installation excepting the fact that the doorbell was never installed. Picked centennial due to the warranty and now am disappointed.

I like the service, installation time, & warranty. Most of I like the guarantee that they also make and keep on hand all hardware which comes with the doors or windows. From past experience these items when they break can never find replacements.

This project involed the replacement of our two exterior doors. We have used Centennial in the past and have been very satisfied with their products and installation service. Installation was very god but noticed a small issue with the glass on one door after the installer had left. This is where Centennial really shines!! They have a life time warranty on their products and labour. Placed a call to their service desk and the problem was looked after with no issues or long drawn out process. You pay a little more but the peace of mind is well worth it!!

Just had windows and sliding doors replaced. Everything looks good so far however is it asking too much for the installers to put the toilet seat down after using my bathroom??

We got our central windows 17 years ago and still love them. Had them come to put weather stripping in one widow and change small tabs that yellowed over the years. Service man was really nice and professional. Love my windows!!!