Centennial Windows & Doors

Windows & Doors Installation & Service
London ON N5V 4K8
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

93%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Centennial Windows & Doors

Average customer rating:
9.2 10 (424 reviews)

Sort by

SHERRI
SHERRI
1 review LaSalle, ON
10/10

WINDOWS AND FRONT DOOR

SALES AND SERVICE WAS VERY GOOD. I WOULD HIGHLY RECOMMEND THEM. ANDREW AND JEREMY WERE VERY PROFESSIONAL AND DO A VERY GOOD JOB WITH THE WINDOWS AND FRONT DOOR. SALESMEN WAS VERY KNOWLEDGEABLE ABOUT THE PRODUCTS AND EXPLAINED WHY HE RECOMMENDED CERTAIN WINDOWS.

Approximate cost of services:
$25,000.00
Was this review helpful?
Company Response

We’re happy to hear you had a great experience. Thank you for reviewing us.

Fabrizio from Caledon
Fabrizio from Caledon
4 reviews Caledon East, ON
10/10

Door Replacement

We recently hired Centennial Windows and Doors to remove and replace our front door. From the beginning, the process was excellent. Chris (salesperson) was fantastic and assisted us along the way. Every detail was mentioned and he worked within our budget. On installation day, Zac and Taylor went above and beyond ensuring that workmanship was top notch. They were extreme professionals and we were lucky to have them during installation. Centennial Windows and Doors is an excellent company that I would strongly recommend.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

We’re very appreciative of your kind words. Thank you for choosing Centennial.

Phyllis
Phyllis
1 review London, ON
10/10

front door and a huge living room window

philip came to see me from Centennial Windows and Doors because i had called Centennial windows and doors for an estimate. Philip talked to about cost ,colours,workmanship and warranty. Philip was polite and knowledgeable.He answered all my questions. October 30 at 7:45 Mat and Jereemy arrived to install the new door and window. Mat and jeremy worked very well getting the job done.They were awesome. 3 hours later i was looking at a new door and window!! Wow !! Mat and Jeremy explained to me how the door and window will work, I would reconment Centennial Windows and Doors to anyone.I am very satisfied!!!

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Thank you for your recommendation, Phyllis. We appreciate you choosing Centennial.

Scott & Tracy
Scott & Tracy
1 review Mono, ON
10/10

New front door project

Great sales & service from Centennial Windows & Doors. The whole process was smooth sailing. Our sales rep (Christopher) was knowledgeable and helpful in assisting us with picking our design. He was super patient as I asked a million questions. The person who came out to measure was friendly & offered his advice/suggestions for picking our colour. And our install team of Mat & Jeremy were great! Super nice, professional, answered all our questions and left the job site neat & tidy. They were fast & efficient at their job.

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

Thank you so much for your review and for trusting us with your replacement door project.

Tracie
Tracie
1 review Goderich, ON
10/10

three doors

Jeremy and Matt came to my house and installed 3 new doors. Front, side and garage man door. They were fast, friendly, professional, and they got the job done just as I expected. I am very pleased with Centennial Windows and Doors and would highly recommend their company to anyone.
Thank you Jeremy and Matt for a job well done!

Approximate cost of services:
$100.00
Was this review helpful?
Company Response

Thank you so much for choosing Centennial and for taking the time to review us. We’ll pass your thanks along to Mat and Jeremy.

Jen & Larry
Jen & Larry
1 review Windsor, ON
10/10

Patio Door Installation

We had to have our patio door replaced as it was original to the house and the seal was gone. The old saying goes that you get what you pay for. The sales representative Rick was great to deal with. He explained everything that we would be getting for the amount that was quoted. The two gentlemen, Kevin and Cory who came to do the installation were also amazing. They are a great team who are efficient, on time, very clean, work well together, and had great attention to detail which is very much appreciated. The door looks like it's been there all along. I wouldn't hesitate to call them in the future. Highly recommend Centennial Windows & Doors.

Approximate cost of services:
$4,800.00
Was this review helpful?
Company Response

We’re very happy to hear that you had a great experience. Thank you for your review and recommendation. We hope you enjoy your new patio door.

Marlene
Marlene
1 review London, ON
2/10

Crappy customer service

You are eager to push sales but when i called about a screen door mesh coming apart i was told it was not covered under the warranty when i said that should be mentioned when i bought the receptionist hung up ..ignorant and rude

Approximate cost of services:
$7,336.00
Was this review helpful?
Company Response

We appreciate you bringing your concerns to our attention. Your feedback will be used to help train employees and improve our customer service. If you would like to reach our customer service department directly, please call 1-844-491-6369.

Katrina
Katrina
3 reviews St. Catharines, ON
10/10

Back door installation

Repeated Customer.
Several years ago, we had a new front door installed by Centennial to our great satisfaction. So, when time came to replace a back door, we return to the same company. Andrew and Max efficiently installed the new door, paying attention to details. They made sure that we are happy with their work, assured us that the door is properly build and will last for long time. Thank you!

Approximate cost of services:
$4,561.00
Was this review helpful?
Company Response

Thanks for reviewing us! We hope you love your new door.

BrWilson_
BrWilson_
1 review Windsor, ON
10/10

Andrew and Max

From the very beginning the communication these two had was beyond expectations. When they ran into a bit of a speed bump they would inform me, ask questions on what solutions I was comfortable with, and how they would attack it. Im very big on curb appeal as this is my wife and Is first home and we believe the look of your home and how you care for it says some things about you. Wow does this front door ever add appeal. Seamless, clean and perfectly installed. It didnt take long after they left until neighbours walked by and complimented the look of the door.

As a 30 year old, I know the younger generation gets a bad rep for being lazy and having poor work ethic. Not these two guys. From the time the truck was parked out front until it was time to head back to London they were working, barely taking a break to eat and hydrate. My family was thoroughly impressed. I cant recommend not only Centennial but these two guys specifically enough. I hope down the road when its time for the windows to be done we get the same crew. Thank you

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

We appreciate you taking the time to review your experience with us. We look forward to working with you again when it's time to replace your windows.

Diana
Diana
1 review Oakville, ON
10/10

Replacement of all windows

Andrew and Max of Centennial Windows were prompt and professional. They had a large job in front of them but were happy to answer any of our questions with patience and a smile. They left our house clean and with beautiful new windows. We are so pleased and have already recommended them to family.

Approximate cost of services:
$24,000.00
Was this review helpful?
Company Response

We’re happy to hear you had a great experience with our team, including Andrew and Max. Thanks for your review and recommendations.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Centennial Windows & Doors

Centennial Windows & Doors is a family owned and operated business that offers an end-to-end solution for replacement windows and doors. We sell, manufacture, install, and service our own complete line of award winning, energy efficient windows and doors.

Why homeowners choose Centennial Windows & Doors

The Best Warranty
- We provide a 100% warranty on everything we do for as long as you own your home – NO fine print and NO exclusions. And if you sell your home, it's transferable to new homeowners within 10 years of purchasing Centennial windows and doors.

Responsibility and Accountability
- We take full responsibility to manufacture, install, and service your windows and doors. You are dealing with ONE company only and one phone number.

Proven Installation Quality
- We DO NOT hire subcontractors. All work is performed by our full time, uniformed employees, fully covered under Workers’ Compensation. Centennial Installers were the first in Canada to write the Canadian Standards Association (CSA) Fenestration Installation Technician (FIT) certification exam.

Leaders in Energy Efficiency
- Centennial Windows & Doors was the first window company in Canada to be ENERGY STAR® certified. We have been awarded the:
- 2004 – ENERGY STAR Manufacturer of the Year Award
- 2005 – ENERGY STAR Retailer of the Year Award
- 2008 – ENERGY STAR Sustained Excellence Award
- 2014 – ENERGY STAR Manufacturer of the Year Award – Windows and Doors
- Since 2013, our windows have been recognized as ENERGY STAR Most Efficient.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Custom residential windows and doors. Replacement vinyl windows. Premium steel and fibreglass entry door systems. Vinyl sliding patio doors. 25 standard window colours. 29 standard door colours. 4 door stains. 4 interior window coatings.
SERVICES
In-home sales directly to homeowners without the use of subcontractors. Custom window manufacturing. Custom door manufacturing. Replacement window installation. Replacement door installation. Retrofit installation. Full frame tear-out installation. Custom colour matching. In-house, expert Customer Service Technicians.
BRANDS
Centennial Windows & Doors
STYLES
Custom vinyl windows. Casement windows. Fixed windows. Double-hung windows. Side sliding windows. Awning windows. End-vent windows. Bay windows. Bow windows. Shaped windows. Steel doors. Fibreglass doors. Entry door systems. Front doors. Side doors. Back doors. Vinyl sliding patio doors. Garden door systems. Single door systems. Double door systems. Sidelites. Transoms. Venting door lites. Decorative door glass. Between-the-glass grills for windows and doors. Between-the-glass miniblinds for doors.
SPECIALITIES
Custom window manufacturing. Custom door manufacturing. Replacement window installation. Replacement door installation. In-home sales directly to homeowners without the use of subcontractors. In-house, expert Customer Service Technicians.
WEBSITE
http://www.centennialwindows.com/?gad=homestars_profile_homestars
YEAR ESTABLISHED
1981
NUMBER OF EMPLOYEES
150
RETURN POLICY
None
PAYMENT METHOD
Cheque, Visa, Mastercard, Financing available with approved credit
MEMBERSHIPS
CSA, ENERGY STAR, Fenestration Canada, IGMAC, NFRC, SAWDAC, Home Builders’ Association, BBBs
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
No fine print, non prorated, as long as you own your home, transfer up to 10 years from sale date
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.