The issue i have is that there is not hot water in the shower, got one of their techs to my condo and he could not figure out where the shut of valve was, so there was my non starter, by the way this is after finding him lost among the condo buildings while walking the dog and ask if he was looking for my place.
After not finding the shut of valve or hot to get behind the shower faucet, he walks into my water heater/ washer room and with this gasp says oh my god, i dont even think thats legal, the valves on the heater, he tells me how i have a bomb waiting to explode anytime.
I have been here 12 years and have a few plumbers through that room and nothing has been said.
He goes a head to start writing a quite that took more than 20 minutes.
The first price was to replace the valve on my water heater, I repeat that the issue is just hot water in the shower, I have it everywhere else, then he gives me 3 different other prices, when i ask what it would actually cost to fix the issue that i got him out for, he tells me he doesnt have that down and has to quote it which comes to 731.
At this point frustrated but polite, i told him I would pay the dispatch fee to get him out of my place as he was tellling me i had to pay upfront then call the managing company to figure out the valves then he would come back with the right tools as he was not driving his van.
DO NOT USE THEM.