Francis Home Environment Heating And Air Conditioning

Exceptionally great customer service, the technicians were fantastic individuals who were very knowledgeable, friendly, professional, courteous and respectful. Job well done on my home ventilation system.

Maintenace person was very knowledgeable, on time, answered all questions, courteous, efficient. I would recommend them. This is a yearly maintenance contract. They come twice a year for furnace and air conditioning.

Francis Home installed a heat pump for us about a year ago. Since then, they have come out promptly to address minor issues and recently did an annual check. Each time, the technicians have been knowledgeable and when they didnt know something, made calls to find out. A particular shout out to Ramin, who was most recently at our home. He was very courteous and conscientious. Excellent service.

Able to schedule for a day and time that is convenient and with the same trustworthy and friendly technician. We're not going anywhere but with Francis Home Environment Heating and Air Conditioning.

Fantastic service. Prompt, professional, courteous, efficient. Catlin identified the issue and explained the next steps and took the time to patiently answer all my questions.

Francis Home Environment is very fortunate to have such a superior technician as Duy.
Not only does he have excellent technical knowledge which is only exceeded by his highly developed interpersonal skills.
Very respectful of home owners property and leaves same as if was not there. In short Duy is a 5 Star technician.

Efficient, professional, frendly. The work was done to my complete satisfaction. Left bathrooms clean and dry.

We only ask for Stewart, he is the only reason that we are staying with this company. Stewart is professional, knowledgeable and is skilled with customer care. To date, we have purchased two furnaces and two central air systems from Francis. However, Stewart places our mind at ease with every service check.

There technician lack the knowledge to repair pool heater. They missed diagnosed the problem and installed an unneeded gas valve cost of $1700. then advised that control panel needed replacing. I got a second opinion from an other company and was resolved over the phone, the water the heather had been installed incorrectly.
Have not received a call back from Francis Home Environment, after leaving message concerning , a full refund.

Hot water and cold water taps were leaking . He gave estimate of cost and then did the work upon approval by us.