Francis Home Environment Heating And Air Conditioning

Our heat pump needed to be relevelled as the platform it was sitting on had settled. Brad & his colleague made sure it was stable by adding extra rocks under the platform. They also noticed our pipe for our tankless water heater wasnt installed properly (bc they heard a gurgling sound) & fixed that as well. They were professional & clearly take pride in their workmanship. They exceeded our expectations, especially bc customer service seems to be a lost goal these days. Bravo for renewing my faith! Thank you.

We have used Francis Home Environment for many years for heating and air conditioning and have always been satisfied with installations, service and maintenance.
The addition of the generator went according to schedule and we are happy to have used this company again.

Client representative and work crew were hospitable and efficient and knowledgeable. Costco store card was the finisher.

Problem was resolved quickly and professionally. Price was a little steep but I suppose thats the going rate these days. Still waiting for a callback for a second job that was discussed at the time but its been over a month, they must have forgotten about me.

First furnace maintenance on my heating and cooling plan. The technician was punctual, friendly and efficient, and provided helpful advice.

I chose Francis to install my whole house heat pump system as the original furnace and air conditioner was installed by them in the early 80's and still ran okay - just wanted all the upgrades of a new system.

Install was great and system ran well, but 2 problems soon arose - a small freon leak inside the outdoor unit and the fact that my LED lights in the house flickered the entire time the outdoor unit ran.

Francis stayed diligent and returned a total of 3 times - all within a week - to rectify the system to my complete satisfaction.

I had my Lenox Ac installed in June. I was so pleased with the install. Professional and efficient!

Technician showed up exactly at 8AM and was done in about 2 hours. Explained all work he did and why it was necessary. Pleased with results

This was our seasonal package (furnace) checkup. There were some recommendations but at this time not interested. Very thorough check by Terry.

Great communication and reasonable price. Carson was time and friendly. Provided updates at the end of the job with pictures.