Francis Home Environment Heating And Air Conditioning

I chose Francis to install my whole house heat pump system as the original furnace and air conditioner was installed by them in the early 80's and still ran okay - just wanted all the upgrades of a new system.

Install was great and system ran well, but 2 problems soon arose - a small freon leak inside the outdoor unit and the fact that my LED lights in the house flickered the entire time the outdoor unit ran.

Francis stayed diligent and returned a total of 3 times - all within a week - to rectify the system to my complete satisfaction.

I had my Lenox Ac installed in June. I was so pleased with the install. Professional and efficient!

Technician showed up exactly at 8AM and was done in about 2 hours. Explained all work he did and why it was necessary. Pleased with results

This was our seasonal package (furnace) checkup. There were some recommendations but at this time not interested. Very thorough check by Terry.

Great communication and reasonable price. Carson was time and friendly. Provided updates at the end of the job with pictures.

I was very happy with Kevin. He explained what was being done, if everything was running correctly, and also advised of the filter change required.

The Technician was prompt, courteous and very thorough. He made sure that we were well informed about the condition of our A/C. He took the time to explain everything he was doing.
We were vert happy with the service.

Called for our water heater at a rental property. They were there within 48 hours and resolved the issue.

Great job. Very polite and knowledgeable service man. Took time to explain what was done and describe in detail the issues that he resolved. Highly recommend.

No power to outlet. Checked panel it was tripped off. Switch sparked/arced when switched to on position. Francis Home Environment made the necessary repairs in a quick and professional manner. He explained all through steps and was done within an hour.

PL