The Comfort Shoppe

Heating & Air Conditioning
Bowmanville ON L1C 1A2
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84%

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Reviews by rating (past 12 months)

Reviews for The Comfort Shoppe

Average customer rating:
9.5 10 (164 reviews)

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Julie  in Oshawa
Julie in Oshawa
1 review Oshawa, ON
10/10

Replacing a furnace and air conditioner and hot water tank

Sales staff (Tina) was very informative about their products and the rebates that are being offered. The installers where punctual and very friendly and knowledgeable. Jared and this co-worker Installed the units and did a great cleanup job. Jared showed us how to use our new online thermostat.
Thanks for everything.

Approximate cost of services:
$8,500.00
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Company Response

We can rest assured of customer satisfaction when Jared & Andrew are on the job! Thank you for your review :)

Private User
Private User
Private User reviews Newcastle, ON
10/10

Gas water heater ID#12688

The Comfort Shoppe was efficient, did a great job and left the sight clean. The price was as quoted and the installers were pleasant. I would highly recommend them to others.

Approximate cost of services:
$1,900.00
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Company Response

Thank you for the top rating! Customer satisfaction is our #1 priority :)

Private User
Private User
Private User reviews Port Hope, ON
10/10

New Furnace and air conditioner

I called as my furnace and air conditioner were not working. The service man came and discovered I needed both replaced and explained why. I went to the store and Tina was very helpful in
choosing the size I needed for my house.I was able to have them installed a few days later. I have used the Comfort Shoppe in the past and have very happy with their service.

Approximate cost of services:
$9,500.00
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Company Response

Our technicians are top notch, and Tina is one of our very knowledgeable sales staff. Thank you for your review :)

Alicia in Oshawa
Alicia in Oshawa
1 review Oshawa, ON
8/10

Air Conditioner Installation

We had a great experience with The Comfort Shoppe ! They were very professional with the job they did and were very knowledgeable with their products. We bought an Air Conditioner from them and they quickly installed it. Definitely would recommend them to everyone in Durham Region!

Approximate cost of services:
$4,000.00
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Company Response

Thank you for the kind review! It was a long, hot summer and we are glad we could keep it cool for you :)

smcl
smcl
6 reviews Bowmanville, ON
10/10

New A/C Unit Installed

My A/C unit broke down for the second time this year at the beginning of September. Called the Comfort Shoppe and they sent someone out the same day. The tech that came was great, explained my options to either have it repaired or have a new unit installed. Went with the new unit. He then spent the time contacting installers to see whose could do it the next day which was a Saturday. Sure enough he made it happen. Very happy with the service and would definitely recommend them.

Approximate cost of services:
$4,000.00
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Company Response

We do our best to work around our customer's schedules. No one really wanted to go a day without their A/C this summer! Thank you for your review :)

Darlene & Orlando in Oshawa
Darlene & Orlando in Oshawa
1 review Oshawa, ON
10/10

New Furnace and Central AC unit

We've used the services of The Comfort Shoppe twice since moving to the Oshawa area in January. The first time was to install a new furnace and just a few weeks ago we had a Central Air unit installed. On both occasions, the service men were very pleasant and totally professional - on-time and they get the job done right! I would highly recommend The Comfort Shoppe to anyone. We've dealt with several service people and contractors since moving, and we can say that the Comfort Shoppe is head and shoulders above anyone we've dealt with as far as customer service goes.

Approximate cost of services:
$5,500.00
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Company Response

thank You for the kind words

Amber in Morehead City
Amber in Morehead City
1 review Newcastle, ON
10/10

New AC unit

Our AC unit wasn't functioning correctly so we called the Comfort Shoppe. The tech was at the house the next day and had the problem diagnosed immediately. Installed the new unit the next day!

ID: 11835

Approximate cost of services:
$3,800.00
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Stephen Hood from Courtice
Stephen Hood from Courtice
6 reviews Courtice, ON
10/10

New Furnace

Our 30 year old furnace finally broke down on the hottest day of the year and left us with no A/C. We had used the Comfort Shoppe for our water heater and gas fireplace in the past and loved their service so we gave them a call. We expected at least a few days wait to get the new furnace but they came and completed the job the next morning so we had our A/C back and even better than before. Dana did a great job and answered all our questions. We recommend the Comfort Shoppe to all our friends and neighbors.

Approximate cost of services:
$4,000.00
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Stacey in Clarington
Stacey in Clarington
3 reviews Courtice, ON
0/10

Heat Pump and Air Handler Install

Horrible job. Horrible product. Horrible service. System leaked and has caused an insurance claim. Took three visits before they sent a tech who understood the problem.
Stay far away for this company.

Review has 1 previous version
Approximate cost of services:
$9,000.00
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Private User
Private User
Private User reviews Whitby, ON
10/10

Central Air conditioner

We had a new central air conditioner put in this week. After calling around I was pleased by the great customer service at this store> They provided everything I wanted at a very reasonable price and I got a quick appointment for the installation. The installers were great, professional and knowledgeable and did the job quickly and efficiently. We are very pleased with The Comfort Shoppe and would recommend them highly.

Approximate cost of services:
$3,000.00
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More about The Comfort Shoppe

Many years of experience are behind the friendly staff at The Comfort Shoppe. From our beginnings in 1986, we have grown with tremendous success to six locations to serve you better covering all York and Durham regions: TORONTO - RICHMOND HILL - PICKERING - WHITBY - BOWMANVILLE - PETERBOROUGH The ...
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