The Comfort Shoppe

Heating & Air Conditioning
Bowmanville ON L1C 1A2
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84%

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Reviews by rating (past 12 months)

Reviews for The Comfort Shoppe

Average customer rating:
9.5 10 (164 reviews)

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john mcmullen from Oshawa
john mcmullen from Oshawa
1 review Oshawa, ON
10/10

gas fireplace insert

Service was great from the whole company. Sales person was very helpful and found all the answers to question we ask. The installers where very good and very knowledgable about the product.
I would recomend this company .
Good job guys

john

Approximate cost of services:
$3,000.00
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Company Response

Thanks for the review John. I hope your new gas insert brings you many years of warmth and happiness.

Jim Anderson from Oshawa
Jim Anderson from Oshawa
1 review Oshawa, ON
10/10

Furnace Replacement

We had bought our original furnace from Comfort Shoppe in Bowmanville, when we converted from Electric to Forced Air Gas, 20 years ago.
The service was good and the installation on time. Only 1 service call on the Lennox Furnace till a couple of weeks ago and then suddenly no heat.
One call to The Comfort Shoppe, the next morning Jake arrived, inspected the furnace and we reviewed the options.
It did not take long to decide and the next day we had a new Lennox furnace installed and with the rebates it was well worth making the decision.
Would highly recommend The Comfort Shoppe.

Approximate cost of services:
$4,800.00
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Company Response

Hey Jim
Its nice to hear that you on going encounters with us are enjoyable. Your Lennox EL296 furnace is a very wise choice. Offers great two stage efficiency and is extremely quite. Here's to the next 20 years CHEERS

Sherri Morrison from Haydon
Sherri Morrison from Haydon
2 reviews Haydon, ON
2/10

Emergency service

After reporting our electric furnace & heat pump had stopped working on the coldest day of the winter this year, it was more than 24 hours before we had a visit from any of the service team. This was after I let them know that I had a husband @ home who was very ill with cancer & I needed to keep him warm. I really feel that the response time was poor & how do their priorities in emergencies work?

Approximate cost of services:
$150.00
1 of 1 people found this review helpful.
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Company Response

We apologize for the delay in service. As we did not have the part required to fix the issue of your breaker. It was to be ordered which unfortunately wasn't available until the next day.

Kyrke from Bowmanville
Kyrke from Bowmanville
1 review Bowmanville, ON
8/10

Furnace and Air

Great experience with Ray at the Comfort Shoppe. Job was done on time and the installers very courteous and informative. I would definitely recommend this company to anyone interested in have a furnace or air conditioner installed.

Approximate cost of services:
$10,000.00
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Company Response

Hello Kyrke
Thanks for the review. I am happy you had a good experience. It was a pleasure to have installed this system for you and your family.

Les from Newcastle
Les from Newcastle
1 review Newcastle, ON
10/10

Gas Furnace

We had our gas furnace put in by the Comfort Shop. The work was excellent and so was the service. Very profesional and friendly service.
The job was done ontime, and we are so glad to have chosen the comfort Shop, I would highly recommend this company.

Approximate cost of services:
$4,000.00
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Company Response

We are happy to have supplied you with a much more efficient heating system compared to your electric furnace. Looking forward to servicing your HVAC equipment in the future.

Henry Pokorski from Haydon
Henry Pokorski from Haydon
1 review Bowmanville Newcastle, ON
8/10

Propane Furnace and Heat Pump

Had to replace our oil furnace and remove oil tank for insurance purposes. Comfort Shoppe gave us the best quote for quality equipment and handled the co-ordination with Superior Propane. Overall, the installation went as planned and we were pleased with the final result. Roy was very helpful and knowledgeable. We would recommend Comfort Shoppe for home heating requirements.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for the review Henry. Your air source heat pump/propane furnace will offer you great savings on your heating cost in the future. We hope you enjoy.

Linda Walsh from Oshawa
Linda Walsh from Oshawa
1 review Oshawa, ON
10/10

New Furnace

I was referred to The Comfort Shoppe to have my furnace replaced. It was a very old furnace, and the high efficiency model that I purchased from The Comfort Shoppe was installed quickly (within days of my phone call for a quote), and very reasonably priced! The staff was courteous, and took the time to explain my new furnace to me. Thank you!

Approximate cost of services:
$3,200.00
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Company Response

Yes Linda, the Goodman GMEC96 offers a great value for a two stage furnace. We hope you enjoy the efficiency of your new system.

connie from Port Perry
connie from Port Perry
1 review Port Perry, ON
9/10

Furnace

Was very professional. Ensured the furnace was correctly fitted and installed correctly. The owner especially was a huge help and took the time to explain the variety of furnaces and which one would fit best in my home and was installed days after ordering the furnace with no issues. Great company!

Approximate cost of services:
$4,000.00
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Company Response

Thank you for the review Connie. We are thankful for the kind words. and hope to continue to make you happy.
Sincerely Ray

Russell Dawson from Newcastle
Russell Dawson from Newcastle
1 review Newcastle, ON
10/10

Tankless water heater

The product is great. The workmanship of the technicians was flawless. They informed me of all the particulars I needed to know. I will use them for my annual service. Highly recommended .

Approximate cost of services:
$3,500.00
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Company Response

The Navien NPE Series is the newest line of tank less water heaters available with the built in recirculation feature it virtually eliminates the issue of fluctuating water temperatures that other models suffer from . With 15 year warranty you have an outstanding product with a great warranty. thanks for the review Russell

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Comfort Shoppe

Many years of experience are behind the friendly staff at The Comfort Shoppe. From our beginnings in 1986, we have grown with tremendous success to six locations to serve you better covering all York and Durham regions: TORONTO - RICHMOND HILL - PICKERING - WHITBY - BOWMANVILLE - PETERBOROUGH The ...
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