The Crack Specialists

Waterproofing
Waterloo ON N2K 3T6
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HomeStars
Waterproofing
The Crack Specialists
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96%

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Reviews for The Crack Specialists

Average customer rating:
10 10 (531 reviews)

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Diane N. in Alma, ON
Diane N. in Alma, ON
3 reviews Alma, ON
10/10

Water in the furnace room & window well refreshing

Marvellous attitude, great work ethic and an outstanding job. Wes and Joel were fantastic and it has to be a first, they cleaned up after themselves and left my property in better condition than when they arrived. I am so pleased with the workmanship and attention to detail. I would recommend this company and these employees without reservation.

Approximate cost of services:
$621.50
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Company Response

Hi Diane, we are so pleased you are happy with our work! Our entire team shows a pride in workmanship, so it is great that you have acknowledged that. Thanks for the review! Much appreciated!!

Vicic
Vicic
1 review New Hamburg, ON
10/10

Repairing foundation cracks

Work was done quickly efficiently and well done. Wes and Steve showed up on time, were very polite, personable and good with my dog. I would definitely recommend these guys to people I know and use them for future issues.

Approximate cost of services:
$1,800.00
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Company Response

Hi Vicic, thank you so much for taking the time to write a review! Wes and Steve are great and there isn't a dog around that Wes doesn't get along with. Happy to hear you are pleased with our service!

Alex in Toronto
Alex in Toronto
1 review Waterloo, ON
10/10

Foundation Crack

This was the second time I've had a crack in my foundation (different locations) and the crack specialists came through again. They showed up on time and had it fixed in about 45nins. Would highly recommend Wesley and his team.

Approximate cost of services:
$560.00
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Company Response

Hi Alex, we agree Wesley and team are great. Thanks so much for the review! We are happy you are pleased with our service and we were able to help you out again

Deb Sauve in Toronto
Deb Sauve in Toronto
1 review Cambridge, ON
10/10

Small but could of caused future damage

Had a flood, ready to put things back together, seen moisture on the floor. Suspected a foundation crack. They were here diagnosed, and were here to fix fast and efficient. They were in and out and I am moving on with putting my basement back together. Thanks you so very much. GO JAYS GO!

Approximate cost of services:
$559.35
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Company Response

Hi Deb, we are pleased you are happy with our service. Thanks so much for the review! Greatly appreciated!!

Peggy from Waterloo
Peggy from Waterloo
6 reviews Waterloo, ON
10/10

New Window Wells

Excellent, fast service from the initial conversations with the office staff, to the quote, and then to the actual work being done. Water was coming into my son’s basement but we weren’t quite sure from where. Matt came out to assess the problem. After careful inspection, he could see where water had been collecting in the window wells during heavy rainfall. He said the window wells were too small (it’s an old home) and not deep enough, and were filling up and not draining properly. Water was collecting in them and being forced in around the basement windows. Matt is very good at explaining and showing what the problem is. Matt and Clint came and did the work of installing two new window wells. They cleaned up the site and you could hardly tell they had been there when they were finished. The price even ended up to be a little cheaper than quoted.
They repaired a crack in the foundation in our own home a few years ago and we’ve never had a problem since and it was the same great service then and now!

Approximate cost of services:
$800.00
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Company Response

Hi Peggy, thanks so much for the great review! We are so pleased you are happy with our service, then and now! We appreciate the repeat business. Thanks again

Rob K in Petersburg
Rob K in Petersburg
1 review Wilmot, ON
10/10

Fix craks

Wes & Steve where very professional real down to earth kind of guys. They cleaned up nicely after they finished there job and they treated my wife with respect. Would use them again. Thanks Guys

Approximate cost of services:
$309.00
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Company Response

Hi Rob, happy to hear you are pleased with Wes and Steve. They are great! Thanks so much for the review!

Private User
Private User
Private User reviews Cambridge, ON
10/10

Foundation repair

Excellent service - reviewed everything that needed to be done before hand. Cleaned up thoroughly afterwards. Clint was excellent - would highly recommend him/crack specialists to others. Office staff addressed all of my questions over the phone and sent confirmations for the appointment and payment right away.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Great to hear you are pleased with our service from start to finish. Very much appreciate the review. Thanks!

GregB
GregB
1 review Cambridge, ON
10/10

Basement Repair

I had TCS out twice to fix leaks in my basement this summer.
I found a leak a few days before leaving on vacation - I had a friend let Jamie in, he injected the crack and filled it - everything was fixed by the time I got home. A few weeks later, I found water coming in through a tiehole on the other side of the basement. TCS sent Jamie back out and he sealed both the tie hole and a nearby crack (so that water currently coming in the tie hole wouldn't find the next easiest path into my basement).
As great as Jamie was - efficient, minimal disruption, good quality workmanship - I hope that these are all my basement issues and I don't have to see him for a while! I've happily recommended TCS to a colleague already.

Approximate cost of services:
$1,000.00
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Company Response

So happy to hear you are happy with our service. Jamie does a great job so we are not surprised. Thanks for the review and the referral! Much appreciated!

Private User
Private User
Private User reviews Kitchener, ON
10/10

Basement leaks after one month in new home

We had two basement leaks which were missed on our home inspection. We found them a month after moving in. We had Todd come out to assess them and give us a quote on a Saturday, followed by Jamie arriving early the following week, where he fixed the cracks, taking the time to fully explain everything. Very professional. Definitely happy with the service we received. Will definitely recommend their services!

Approximate cost of services:
$1,000.00
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Company Response

Thanks so much for the review! Very happy you are pleased with our service.

cindy in Atlanta
cindy in Atlanta
1 review Cambridge, ON
10/10

crack in basement wall

i called to have someone come and take a look at our foundation and they came right away. They were very friendly and answered all my questions. A week later Wesley came and fixed the crack below our basement window. He was very friendly and professional. i was pleased that he was able to attend to our job earlier than originally scheduled as that worked out perfectly for me!

Approximate cost of services:
$495.00
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Company Response

Hi Cindy,

Thanks for the great review! We are happy you are pleased with our service...it was our pleasure. Many thanks

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Crack Specialists

The Crack Speciaists, specialize in diagnosing and repairing structural and water proofing issues directly related to foundations. We speciailize in wet basements repairs, interior and exterior foundation cracks, sump pumps and french drain installations, weeping tile systems, drainage issues and waterproofing.

Call us for a free, written estimate with no obligation. Guarantee Lifetime Warranty that is transferable. Please call today to arrange for a consultation.

CATEGORIES
Waterproofing
PRODUCTS
Repairing residential and commercial foundation cracks using a polyurethane repair method and epoxy from the interior and exterior
SERVICES
We specialize in diagnosing and repairing structural and/or water intrusion issues directly related to foundations. The extensive list of services we offer includes: * Arranging diagnostic appointments with home owners / landlords / commercial clients Inspecting problem areas in a customer
STYLES
We are a dedicated team of professional foundation repair contractors who have the knowledge, skill and talent to ensure each repair is performed with the utmost care, attention to detail, and personalized service.
SPECIALITIES
We specialize in diagnosing and repairing structural and water proofing issues directly related to foundations. We specialize in wet basements repairs, interior and exterior foundation cracks, sump pumps and French Drain Installations, weeping tile systems, window wells, drainage issues and waterproofing.
WEBSITE
http://www.thecrackspecialists.com
YEAR ESTABLISHED
2004
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Visa/MC/ Cheque / E-transfer/ Cash
MEMBERSHIPS
Bettter Business Bureau / The Greater Kitchener Waterloo Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Transferable Lifetime Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.