The Crack Specialists

Waterproofing
Waterloo ON N2K 3T6
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Waterproofing
The Crack Specialists
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96%

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Reviews for The Crack Specialists

Average customer rating:
10 10 (531 reviews)

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Private User
Private User
Private User reviews Saint Thomas, ON
10/10

Foundation Crack repair

Wes was terrific. Prompt call back and scheduling. Showed up on time(10 min early) and completed repair in approx 1 hour. Explained process as he went and cleaned up completely before leaving. Would highly recommend Crack Specialists and Wes in particular.

Approximate cost of services:
$600.00
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Company Response

Thanks so much for the great review! We are very happy you are pleased with our work. Wes does do a great job. Thanks again!

H Banwait in Aurora
H Banwait in Aurora
1 review Waterloo, ON
10/10

Foundation Repair

Wesley Rose did a great job fixing the crack in our foundation. He worked quickly and completed the work quickly. The turn around time from our initial call to the repair was very quick, much appreciated.

Approximate cost of services:
$600.00
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Company Response

Hello! Thanks so much for writing this review. Wesley does do great work. We are very happy you are pleased with our service. Thanks again!

Private User
Private User
Private User reviews Cambridge, ON
10/10

Service

The first visit Wes was on time, friendly, efficient, informative and finished ahead of schedule. He obviously new his job well and got down to business right away. I was extremely satisfied with his work ethic and the service he provided.
The second visit he and a co-worker (sorry but I forgot his name), once again delivered a great service and they both worked well and finished the job ahead of schedule again.
Once again more than satisfied and thanks to Wes and The Crack Specialist team.

Approximate cost of services:
$1,600.00
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Company Response

Thank so much for the great review! We agree Wes and Jamie are great. We are happy you are pleased with our service. Thanks again!

Private User
Private User
Private User reviews Elmira, ON
10/10

Foundation crack repair

Great service arrived ahead of schedule. I like that. Efficient, organized and all done. Explained repair, and job was done with very little disruption. Jamie did a great job.

Thanks

Approximate cost of services:
$600.00
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Company Response

Thanks for the review! Jamie does do a good job...very happy you are pleased with our service. Thanks again!

Deanna in Kitchener
Deanna in Kitchener
1 review Kitchener, ON
10/10

Cold room repair

Wesley was friendly and efficient. He injected 3 sides of the cold room (about 15 feet), described the process as he went along and cleaned up after. He installed a vent where we previously had none. The cost was significantly less than a quote from their competitors. I am looking forward to properly finishing my cold cellar. Thank you!

Approximate cost of services:
$1,100.00
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Company Response

Hi Deanna, thank so much for the terrific review! We are very pleased you are happy with our service. Hope the finishing of your cold cellar goes well!

Private User
Private User
Private User reviews Kitchener, ON
10/10

termination of abandoned pipe in foundation wall

An overall great service from providing a quote to completing the injection repair. Todd provided the quote and Wes and Joel completed the repair work. A very friendly and experienced team. I would use TCS again without a doubt.

Approximate cost of services:
$300.00
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Company Response

Hi there, we are so happy you are pleased with our team! They are a friendly bunch. Thanks for the review...much appreciated!

Private User
Private User
Private User reviews Waterloo, ON
10/10

Basement foundation cracks

During a complete basement reno this spring/summer, our contractor uncovered cracks he thought should be addressed. Wes came promptly and gave us a quote. Came back a couple days later and filled 2 of them. A small one that wouldn't leak due to location he suggested we fill ourselves. Gave us a product suggestion and saved us money which was appreciated because we'd had another more expensive reno "surprise". We've had some pretty big rainfalls since and everything is dry. Overall prompt and professional service.

Approximate cost of services:
$250.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much for the review! Wes is terrific and we are so happy you are pleased with his recommendations and subsequent repair. Thanks again!

Jon
Jon
3 reviews Waterloo, ON
10/10

New sump pump and core hole

Wesley was very pleasant and prompt. I originally scheduled an inspection for a few cracks that were of concern. As part of the inspection, Wesley noted that I needed a new sump pump and agreed that an additional hole in the cold cellar was needed for better ventilation and air flow. Work looks great! I highly recommend.

Approximate cost of services:
$1,000.00
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Company Response

Hi Jon, thank you for taking the time to write a review. We are happy we could help you out and that you are pleased with our work. Appreciate the recommendation!

Bob M. in Kitchener in Kitchener
Bob M. in Kitchener in Kitchener
1 review Kitchener, ON
10/10

Basement crack repairs

The did a fantastic job in repair two fair size cracks in my basement as well as fixing one of the window wells. Work was done efficiently and repairs look great. Staff we very courteous, neat and clean.
Very happy we selected them to do the work.

Approximate cost of services:
$1,500.00
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Company Response

Hi Bob, thank you for taking the time to write a review. We are very happy you are pleased with our work. We are happy you selected us too!

AntonP in Waterloo
AntonP in Waterloo
1 review Waterloo, ON
10/10

Basement crack sealed

The second time I've used their services and probably will do so again in the future. The previous fix was done few years ago and held up well, no problems so far. Prompt response from the company once contacted. Todd came over, explained few things and made some recommendations. The actual repairman did a good job and cleaned up everything nicely.

Approximate cost of services:
$500.00
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Company Response

Hello Anton, we are delighted you are happy with out work. Thank you for taking the time to write a review. We very much appreciate it!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Crack Specialists

The Crack Speciaists, specialize in diagnosing and repairing structural and water proofing issues directly related to foundations. We speciailize in wet basements repairs, interior and exterior foundation cracks, sump pumps and french drain installations, weeping tile systems, drainage issues and waterproofing.

Call us for a free, written estimate with no obligation. Guarantee Lifetime Warranty that is transferable. Please call today to arrange for a consultation.

CATEGORIES
Waterproofing
PRODUCTS
Repairing residential and commercial foundation cracks using a polyurethane repair method and epoxy from the interior and exterior
SERVICES
We specialize in diagnosing and repairing structural and/or water intrusion issues directly related to foundations. The extensive list of services we offer includes: * Arranging diagnostic appointments with home owners / landlords / commercial clients Inspecting problem areas in a customer
STYLES
We are a dedicated team of professional foundation repair contractors who have the knowledge, skill and talent to ensure each repair is performed with the utmost care, attention to detail, and personalized service.
SPECIALITIES
We specialize in diagnosing and repairing structural and water proofing issues directly related to foundations. We specialize in wet basements repairs, interior and exterior foundation cracks, sump pumps and French Drain Installations, weeping tile systems, window wells, drainage issues and waterproofing.
WEBSITE
http://www.thecrackspecialists.com
YEAR ESTABLISHED
2004
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Visa/MC/ Cheque / E-transfer/ Cash
MEMBERSHIPS
Bettter Business Bureau / The Greater Kitchener Waterloo Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Transferable Lifetime Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.