Pirie Appliances Ltd

Appliance Retailers
St Catharines ON L2T 1K4
Write a Review
Write a Review

Recommended Professionals

100%(133 reviews)
98%(35 reviews)
93%(108 reviews)
100%(133 reviews)
98%(35 reviews)
93%(108 reviews)
HomeStars
Appliance Retailers
Pirie Appliances Ltd
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

57%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Pirie Appliances Ltd

Average customer rating:
6 10 (8 reviews)

Sort by

Private User
Private User
1 review St. Catharines, ON
10/10

Refrigerator

Excellent customer service. Gentlemen who came went over and above and very patient since an older home and alot of sharp corners. Would highly recommend Pirie s and prices are decent also, Thank you again for doing an awesome job!

Approximate cost of services:
$1,850.00
Was this review helpful?
1/10

Poor management and customer service

The customer service by the management/ owner was shockingly horrible. Clearly I chose the wrong company! I hope in future that greater value is given to quality and customer service. Without your customers, where would you be? Taking the time to be polite and courteous goes a long way. ...

Approximate cost of services:
$350.00
Was this review helpful?
Isabell McGarry in Saint Catharines
Isabell McGarry in Saint Catharines
1 review Saint Catharines, ON
10/10

Service Personified

Once again, Pirie Appliances came through for me. My dryer, which was about 4 years old (purchased from another supplier) was making a clunking sound. The service man, Mark, arrived at the exact time promised, and, within minutes found the problem (somehow a piece of metal became lodged close to the fan). He rectified it, cleaned the lint out and he was in and out within one half hour. The only charge - the service call. What a relief! Prompt, efficient service and complete courteousness was all there. Thank you Pirie Appliances for another job done well and great staff members!

Sincerely,
Isabell McGarry

Approximate cost of services:
$90.40
Was this review helpful?
Kate from St. Catharines
Kate from St. Catharines
1 review St. Catharines, ON
7/10

Kitchen and laundry appliances

We had some issues with this company in the beginning; however, the management of the company and me managed to work out a mutually acceptable solution. At this point, I would consider myself a satisfied customer of this company!

Review has 1 previous version
Approximate cost of services:
$5,000.00
0 of 1 people found this review helpful.
Was this review helpful?
Leila Murray from Thorold
Leila Murray from Thorold
2 reviews Fonthill, ON
0/10

Gas stove repair

My tenant had a problem with the oven in her gas stove. It was not warming past 180 degrees. (F). At my suggestion she contacted Pirie Appliances to assess the problem and fix it. Nothing was done on the first visit except order over $200 worth of parts (that the tech was not even sure would solve the problem). He also suggested that the stove should be replaced. It was barely 4 years old!!! The parts were delivered by a technician but still no go to fix it. This has been going on for over 2 months. Guess what? We replaced the stove! Pirie's can come get their parts but should not ever expect to be paid. They did absolutely nothing. My only recommendation to others concerning Pirie's is to avoid them.

Approximate cost of services:
$400.00
1 of 2 people found this review helpful.
Was this review helpful?
wendy in St catharines
wendy in St catharines
1 review St. Catharines, ON
10/10

Apliances

the service was good, customer service great. the product have a garanty. I will recommend to a friend and family members. The appliances repairs are very satisfactory. It's perfect I love it

Approximate cost of services:
$1,200.00
2 of 3 people found this review helpful.
Was this review helpful?
niagara falls
niagara falls
1 review Niagara Falls, ON
0/10

washer repair

This business must have been build on ripping customer off, first the appliances priced higher then any were else ,second I have called to see if a wash machine can be fixed and they said oh yea we fix any machine ,and when I dropped off the machine at the store they said yea no problem will check it out and let you know the cost ,I had to sign on my receipt and a deposit of 25.00 which will be deducted from the total cost ,the next day I receive a call to say no we can't fix it because we can't get parts for it ,which is fine I understand ,I went to pick it up the next day ,they said we have to charge you 25.00 for storage ,which is a total rip-off , desperate to make money any way they can .I would never go back or buy any thing from this company and to all consumers out there beware off this scamming company which has no business ethics and sense

Approximate cost of services:
$650.00
1 of 3 people found this review helpful.
Was this review helpful?
brouwer2
brouwer2
2 reviews Fonthill, ON

First Review

10/10

repairs to the frig

They are there when you need them. They make it top priority to came to fix it on time. . all of the servive people are very polite and respect your property.

Approximate cost of services:
$140.00
2 of 3 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Appliance Retailers pros in St. Catharines?