Installation of new pumps and controls for in-floor heating
- Approximate cost of services:
- $5,000.00
Installation of new pumps and controls for in-floor heating
Thank you Wayne for such a fantastic review! I will relay the praises and am thrilled our technicians continue to follow our strict protocols which enable us to provide the quality service we are known for, safely! Stay safe!
Thank you so much Alice for the glowing review! The team will be informed of your kind words. It was our absolute pleasure to assist you and representation like you received is one of many reasons why we have so many happy customers! All the best for 2022!
Thank you so much for the great review! We will definitely share this with the team!! So glad we can always help when you need it too! Stay safe!
Thank you for the great review Kate! We are always happy to hear how satisfied our customers are! We will definitely share your kind words with your team here at Tropic Air! Stay safe!
Replacing furnace,installing air conditioning
That is so excellent to hear that your team was attentive to your requests and considerate of your home and garden! We will let your team know how thrilled you were and many thanks for referring us as well!! Stay safe!!
Thank you SO much for the excellent review! I will be sure to share your praise with the team! Stay safe!
If I could give 100/10, I would! Best service! Best person!
Thanks for the review Rose! Your team at Tropic Air is always here to help and are so glad we could rectify the issue for you! Stay safe!
Thank you Faisal!!! Your Team will hear all about your review! We appreciate you taking the time for the review and that you're helping homeowners like yourself make great choices for service! Stay safe and reach out anytime!!
We are sorry to hear that despite being happy with the service provided and the timeliness of the work being completed, that there was a misunderstanding regarding the price structure. A diagnostic charge is standard industry practice to identify the problem and formulate a solution. As you stated, the rate quoted reflected $135 for the diagnostic component (service charge) and $135 per hour for the time required to complete the repairs. Loren’s proficiency and 28 years of HVAC experience in addition to Tropic Air’s preparedness by ensuring our technicians have the right tools and equipment on hand, enables us to resolve most HVAC problems expeditiously. In consideration of the extreme heat and as you had indicated your tenant was in COVID isolation, we prioritized your appointment and attended on Sunday morning. Additional time was also spent providing insights and information on other HVAC issues you were experiencing unrelated to the issue that was causing water leakage and preventing you from using the air conditioning unit. At Tropic Air we take pride in providing honest and efficient service to our clients and feel that the $270 fee is a fair price to resolve your cooling issues on a Sunday. It was our pleasure to be of service to you and regret the misunderstanding regarding the price structure.