Placed a large order of cellular shades. Was very pleased with appearance but after 1/2 year shades mechanism started to be sloppy in operating the blinds. They would not go completely up. Company was contacted and there is a limited warranty on the mechanism. Considering the amount paid, I would expect Bette performance from an item with such a large price tag. Their competitor, Hunter Douglas has a lifetime warranty on mechanism. Definitely would not order Shade o Matic when a superior product is on the market. Then, they do not have a rep to do warranty. The customer must pack up and shop the blinds!!