We recently had 6 dual roller shades installed from Shade-O-Matic (Hunter Douglas sister company). We chose the product because of its affiliation and the reputation of Hunter Douglas. For anyone that is considering these type of blinds, I suggest starting your search again. There is absolutely NO quality control at shade-o-matic. From what I understand they have moved production from Canada to the US & Mexico. They have already replaced our blinds 3 times (in the span of 4 months) and we are now waiting on the 4th replacement. The dual shades are askew and do not line up i.e. the pattern is crooked. We also splurged on their new operating system ‘Bliss’. Well it’s far from blissful- it’s noisy, squeaky and not what they advertise in their bliss videos. Every time they need to replace the blinds it wastes everyone’s time (including ours) but my biggest upset is that the poor quality control is causing these askew blinds to end up in the landfill. Get your act together Shade-o-matic.
- Approximate cost of services:
- $5,000.00