Rcc Waterproofing

Between the floods and poor building done by the previous owners we had a huge problem on our hands. RCC took care of us every step of the way. They were very helpful and accommodated every curve ball that came our way.

The RCC team is amazing! Den was fantastic at explaining various issues and best resolution. He came up with a great solution to replace one sump pump and add another at the back of the house. Roger's team who executed this, were professional, clean, and quick. The team was more than willing to take the time to explain the process as they went through it. They made it simple for me to understand. In addition, with some adjustments required, they were prompt coming out to address them. Highly recommend Den, Roger & crew and RCC in general!

I found Jeff to be a man of his word . Always answer ed the phone and he sent the best crew and very hard working . Ask for the Jamican bob sled team . Very friendly and the hardest workers I have ever met .

RCC waterproofed my crawl space basement. From the onset I felt very comfortable with Den. He assessed my situation and made recommendations. He was highly professional and responsive to my needs, follow up questions etc.
I had my work completed by a team of 5. They spent an entire day completing my waterproofing. They were professional, polite and accommodating. A week later RCC followed through with returning my items back to their original place ( as discussed with Den, due to my situation.) Michael and Doyle came to complete this task. They were exceptional, polite and they even further swept up ( after the dust settled). Thank you to RCC and their team members. As a bonus, their work comes with a life time guarantee!

We are very impressed with the quality, speed and level of professionalism that we have received from RCC. Den was extremely helpful and supportive in navigating all the preliminary steps. Then when the work crew arrived (Troy, Michael, Jerome and Maxwell), there was no time wasted at all. That team worked extremely hard and they were mindful of the noise, damage or dirt on our property. Our neighbours could not believe that a crew of 4 men were digging in the backyard. In one day and a half, not only was the digging completed, but the work was performed and inspected by the town and the backfilling was all done. Thirty minutes after the crew left our property, nobody would know that such a big job was completed as our yard and our home (inside and outside) was left clean and tidy! Considering the amount of clay that we have here, this was simply remarkable. These 5 gentlemen are to be praised and thanked and they sure could give lessons on excellent customer care for many other contractors that have come to this house in the past. Congratulations, RCC! We are so proud to have selected your team to complete this job. We sure will recommend you to anyone seeking help in the future.

When I requested a quote from RCC, a consultnt promptly came to my house in Roncy Village. Along with the quote he explained the whole procedure in detail. The crew arrived on the day specified and finished everything in 3 days. I am very happy with the work. I highly recommend RCC.

RCC was very helpful. Den advised me to get a sump pump, ChrisI and his crew were pleasant, hard working and cleaned up as well as possible. Chris explained how the pump worked and how to test the battery backup. Den returned to explain the maintenance steps and even helped me fill out the Basement flooding Protection application. I highly recommend this company.

Den and Roger's team did an excellent job in excavating, installing weeping tile and waterproofing membrane as well as a sump pump.
This was very hard physical work, but it was completed on schedule and it is a valuable improvement to the house.

Poor customer service. Poor communication after they got my deposit. They did not reply to inquiries after they've done the work. They did NOT secure the required building permit nor advise me I needed one. They did not seal the outside part of the hole with the pipe drilled into the foundation.

Look nowhere else for home waterproofing. After the first heavy rainfall in July 2024, I couldn't get ahold of any company except for RCC. Every other company I reached out to either didn't pick up my call or gave me ridiculous timeframes and insane estimates for waterproofing. Not RCC. They took my call and scheduled the appointments quickly. Ramy was in constant communication and got us scheduled for our estimate, then the job shortly after. Our Crew Leader Choy was pleasant and completed the job in one day as scheduled. Since the job was completed, there was another heavy rainfall event and no water entering our basement thus far. I would definitely recommend Ramy and the rest of the RCC team.