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Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers
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Reviews for Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

Average customer rating:
9.9 10 (375 reviews)

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Town Square in Woodbridge
Town Square in Woodbridge
1 review Toronto, ON
10/10

Hardwood Flooring

Town Square Developments has been working with Dov & Roy for several years on numerous projects. They are very knowledgeable and passionate about their products and carry a great selection of manufacturers and product lines. Their install teams are very professional and timely. I would recommend their services to anyone..

Approximate cost of services:
$20,000.00
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Company Response

Enzo,
Both Roy and I really appreciate the value and trsut you have placed on us within your projects.
Dealing with builders and developers generally comes with reliability on timing, working with and around other and flexibility all of which we will continue to rate high on for you and all our valued clients.
See you again on January's project.
Dov, Roy and The Invision Team,
Talk soon....

Private User
Private User
Private User reviews Vaughan, ON
10/10

Hardwood Floor

I couldn't be happier to have worked with Dov and his team. Excellent job, professional, timely and beautiful product. Very happy I made the decision to use Invision (and coming from a long line of construction family members, we were all impressed)

Approximate cost of services:
$10,000.00
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Company Response

Anthony- thanks so much for the kind review.
Im glad you can safely say we came through for you. I know this was a big decision for you.
I was content with knowing that your families construction eyes would be on our workers. It only provides more value to our worth at completion. A perfect score on the work and the great review is really all we can ask for. We second wish is more referrals. Having your review here has certainly already helped us with that.
Thanks again,
Talk soon....
Dov, Roy and The Invision team

10/10

Remove old hardwood, and lay new floor and subfloor on main floor and upper level. New railings and stair caps, too.

My husband first met Roy at the home show. We didn't think we were in the market for floors, but quickly realized we were. A few months later, we connected with Roy, and he invited us into his showroom. I didn't understand why he couldn't come to our home personally, and realized immediately that in his showroom, he could not just show as huge selection of flooring options, but also give us the education we needed to make an informed and logical decision on what our needs and desires were. He had a way of working with us (a husband and wife, who had different flooring views), and helped us with east narrow down our choices to a few selections, and then sent us on our way with samples. He then made arrangements to come over and measure us for a quote. A wise consumer gets a couple of opinions, and we were no different. Above anyone else, we felt that Roy was the most passionate and patient in making sure we had all the information we needed. We developed so much confidence in him, that when it came to selecting a new railing and stair caps, we just told him to pick something lovely. The work crew from Invision was fantastic. They kept a clean and safe working environment, and were polite and friendly. The work was done in the time frame promised. Roy even made arrangements to have our new doors hung. I would highly recommend Roy and Invision Hardwood Decor if you're looking for exceptional quality and workmanship. Roy ... if only you did window coverings! Thanks so much again. It was a pleasure working with you.

Approximate cost of services:
$18,000.00
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Company Response

Its really great to read these types of reviews. They share a more personable side of how we go about our role from introduction to completion.
We must thank you guys as well for being receptive to our ideas and believing in us.
Please keep us in mind for any future opportunities.
I know we will see Stu often- he's become a regular in our office with quick pop ins to say hello since he's often in our area.

Stef from Newmarket
Stef from Newmarket
1 review Newmarket, ON
10/10

New Hardwood Upstairs ~260sqft

I had Invision install new solid maple in the upstairs of my house, replacing original flooring that was (unfortunately) unsalvageable. The product I decided on looks AMAZING and I can feel good knowing that the floor is made in Rockwood Ontario, by a family business. Any extra cost associated with that is nominal and worth every penny. Proud to support Invision, and other small businesses who are honest, efficient, skilled and professional. Thanks to HomeStars for the referral!

Approximate cost of services:
$3,700.00
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Company Response

Hi Stef,
Thanks for the nice comments. We love it when we get to share a great sincere conversation about ones interests in new floors. You made it easy and always made me feel good about dealing with you- you were and are a great client. Look forward to more from you as well as those referrals. In posting this you have already aided in our pipeline of new business.
Talk soon.....
Dov, Roy and the Invision team

mlukie5061 in Toronto
mlukie5061 in Toronto
1 review Toronto, ON
10/10

Flooring replacement and new stairs

Roy and Dov took us through a complex process of tearing up and replacing our floors and creating a new staircase with great patience, from narrowing down our selections, to measuring and looking at all the logistics to the final installation. It's more than just picking out a product and putting it in; decisions affect the whole house. Their guidance and experience added to our vision. The crew worked hard, everything was cleaned up and the result is beautiful. Pros!

Approximate cost of services:
$25,000.00
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Company Response

Hi Guys,
Its with great pleasure I read this review.
I know this was not easy for you-especially James.... poor guy had to give up the old railing he was so in love with only to realize once we were done with the changes and upgrades that he now loves it more. Life is funny...
Thanks you for the referral to family. That took no time to get others on the Invision train.
We appreciate you both; you've really been loyal to us and the honest easy going approach really jives well with us too.
Talk soon......
Dov, Roy and the Invision Team

C.A. from East Gwillimbury
C.A. from East Gwillimbury
8 reviews Aurora, ON
10/10

Old floor removal and new hardwood

I want to thank Dov, Roy and his team for an excellent job removing our old flooring and installing the new maple flooring. We met with Dov and from the start he explained everything in detail and helped us with our decisions. Both Dov and Roy answered my questions and put me at ease with an issues that came up. The installation and clean up was great and I couldn't have asked for anything better. The floor looks amazing in the living room and kitchen. Beautiful job and great team! Thank you for everything, I couldn't be happier!

Approximate cost of services:
$8,100.00
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Company Response

Chaza, it was easy to please you- even easier to please you mom- I had to tell her was when we were starting.It was like she didn't even need the price- lol.
Anyhow, it all turned out beautiful. perhaps we shall be back next for the stairs? Thanks you for being a great client and this review.
Talk soon......
Dov, Roy and the Invision team

Sophia from Woodbridge
Sophia from Woodbridge
1 review Vaughan, ON
10/10

Hardwood Flooring throughout entire home

My husband and I took a lot of effort into planning the renovations for our home. Before we committed to Invision, we searched high and low for a product and service that we could be proud of. At the end of our search, Invision was the only contractor that made us feel comfortable with making such a big investment in our home. Their selection of hardwoods were amongst the best in the industry and they worked tirelessly to ensure that we were happy with the selection we made. Dov even arranged for us to go to the manufacturer's warehouse so that we could see the hardwood on a larger scale before making our final decision. Needless to say they were very patient with us and spent all the time necessary for us to feel confident about our purchase. Throughout the installation, Dov and Roy were on-site and constantly making sure that things were going according to plan. If we ever had any questions they were always there to answer our calls or emails. We had a couple minor concerns about the colour of the t-molds, but Dov made the necessary changes and ensured that we were 100% happy with the final product.

Approximate cost of services:
$40,000.00
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Company Response

Sophia/Adam,
You guys have an AMAZING home- I love the work you've been doing and cant wait for yo to invite me in for the final reveal.
Yup, it took time for you to make the choice but when you did, you committed to it and now love it. It was more expensive flooring but in hind site if doing it again you now realize that the happiness is worth it in the end. We need more like you.... and more of those very patience easy going husbands.
Talk soon....
Dov, Roy and the Invision team

Joel Sturm from Vaughan
Joel Sturm from Vaughan
2 reviews Vaughan, ON
10/10

Carpet removal/hardwood installation

After visiting several flooring installing firms, I checked HomeStars and found Invision. From the moment I walked into the showroom and met the receptionist, I felt welcome, and I knew I was working with competent staff. Roy helped us to match our existing hardwood, and prepared the estimate. The crew, including Eric and Ricky, was friendly, on-time, worked quickly and efficiently, finished on-time and left no mess. They even did a perfect job of sweeping the garage (the rainy-weather "saw" location). All old carpet and all job waste was carted away. Dov dropped by a few times to make sure that the job was going well. It could not have gone any better. Next year, we will hire Invision again.

Approximate cost of services:
$8,000.00
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Company Response

Joel,
Your a real mench! It was really wonderful sharing time with you and Elisa. You expressed a real friendship throughout the project and it was truly a pleasure to experience. Your coffee making skills aren't to shabby either. You really think you can wait until next year for more....I doubt it.....your smile said fall time ;)
Talk soon....
Dov, Roy and the Invision Team

Lisa Lam
Lisa Lam
4 reviews Oakville, ON
10/10

Floor and Stair Refinishing

Thank you Dov and Invision for your amazing transformation of our home! Dov was fantastic to work with from his first response to our initial e-mail all the way to the end of our project. His incredible attention to detail, attentiveness and knowledge made working with him a dream. Having worked with many different contractors, we can easily say that Invision was one of the best we have had the pleasure of working with and that Invision shatters all the negative stereotypes about bad service from contractors. Dov personally responded to every one of our questions by e-mail and/or telephone within 24 hours (not just one business day, we got responses on evenings, weekends and even while he was on vacation!), his team arrived on site on time every morning, and the project finished on time! To top it off, we are THRILLED with the patching/repairs and refinishing of our parquet floors and LOVE our refinished staircase. We can't recommend Dov and Invision enough!

Approximate cost of services:
$15,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Lisa,
Thanks for all your wonderful words here as well as the other sites you've gone review crazy for us on. I cant state how much that means to me through text but I did last we spoke, so your aware of my appreciation. I'm sorry to hear that the dishwasher didnt fit after specifically moving a cabinet for that and all the nice flooring repair work we did but dont worry as Arnold once said- "I'll be back". I'll have one of the guys out this week and see if there is anything we can either do or think of to benefit you. I guess this is your reference when comparing Invision to the others out there!
Talk soon...
Dov, Roy and the Invision team

Lori  from Mississauga
Lori from Mississauga
2 reviews Mississauga, ON
10/10

Hardwood installation, Refinish staircases, All baseboards and painting throughout

We met with Dov in the showroom a few times before our project began and during each visit, he took the time to explain every aspect of the products we chose and the processes involved. We had a very tight time frame before moving into our new home and gave Dov and his team under 4 weeks to remove all the old hardwood and tile, lay new hardwood throughout, re-finish three sets of staircases and railings, replace all baseboards, and paint the main and upper floors. As expected in every renovation, we encountered a few challenges along the way but each time, Dov openly communicated the issues immediately, fairly dealt with additional costs, and continued to keep us informed of the progress and timing of the job. It was a large project but never once did we feel overwhelmed or that Dov and his team weren't on top of each separate component of the project. The team finished exactly when they said they would and within the budget agreed to, allowing us to move in on the planned date without any issues whatsoever. I would recommend Dov and his team without hesitation.

Approximate cost of services:
$40,000.00
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Company Response

HI Lori,
You promised a review from the day of completion. You insisted that since you found us on homestars you'd review us here to. Now its done! I know you wanted to include photos but glitches wouldn't allow that....to bad.
Regardless we are thanksful to see the review. Its a beautiful and magnificent home you now have. Its really amazing what new floors, some paint and nice trim can do for a home.
I really enjoyed my dealing with you and Pete, it just makes things so much easier for all when the relationship is set on communication and understanding which we both delivered to the highest level. I truly appreciate client like your guys. Be well.
Talk soon.....
Dov, Roy and the Invision team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

At Invision Hardwood & Decor we are more than your average hardwood floor retailers, we bring a unique expertise. Our spacious showroom offers a look into the possibilities of a complete room makeover.
Hardwood flooring in combination with our complementary specialties which include painting, decorative trim mouldings, stairs can transform an average space into a spectacular retreat for your everyday enjoyment.
A simple home improvement crafted by our qualified trades can add significant value to home ownership.
We call this “Interior Vision”, and it’s a complimentary service we offer exclusively to our customers.

Our flooring brands create a luxurious backdrop by design and include four major Canadian manufactures;

Mercier Wood flooring, Lauzon Distinctive Wood Floors, Superior Wood Flooring, Appalachian Wood Floors, Kentwood Floors, Craft Artisan Wood Floors, 4 Brand’s of Vinyl 100’s of options , Torlys Smart Floor, Twelve Oaks flooring and Europes great Amorim Wise cork and vinyl collections.

Our services include;
FLOORING- Hardwood Installation, Hardwood Refinishing, Hardwood Repairs.

STAIRCASES- Stair and Railing replacement or refinishing - Carpet to hardwood- New Pickets and Posts - Stained, sealed and painted .

FINISHING TRIM- Baseboards, Casing, Shoe Mould or Quarter Rounds.

PAINTING & STAINING- Take the full experience of Invisions capabilities using our professional painter services to complete your look.

Let our "Interior Vision" work for you. Hope to hear from you soon.

CATEGORIES
Floor Laying & Refinishing and Floor Retailers
PRODUCTS
Solid Hardwood Flooring, Enginieered Hardwood Flooring, Laminate Flooring, Cork Flooring, Bamboo Flooring, Leather Flooring, New Stair Treads and Risers, Paint and painting service
SERVICES
FLOORING: Hardwood Installation, Hardwood Refinishing, Hardwood Repairs, Custom Staining of Floors. STAIRCASES: Install New Stair Treads and Riser and Custom Staining. TRIM: New Baseboards, Door or Window Casing, Crown Moulding, Wall Panelling. PAINTING/STAINING: Interior/ Exterior, Residential and Commercial, Drywall Repairs and Custom Floor Stain Matches WALLPAPERING: Residential and Commercial
BRANDS
Mercier Wood Floors, Torlys Floors[wood/cork/laminate/leather], Lauzon Wood Floors,Kentwood Wood floor and Vinyl Collection, Superior Floors, Quick Step Laminate, Twelve Oaks [wood, laminate and vinyl],
STYLES
Endless amounts of Hardwood species in various styles, colours and sizes
SPECIALITIES
Hardwood Flooring, Painting, Wallpaper and Trim installation
WEBSITE
http://www.invisionhardwooddecor.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
0
RETURN POLICY
Most items are special order without return. Some items are returnable with restocking charges
PAYMENT METHOD
E transfer, Cheque, Debit and Credit cards with a 3% Admin fee
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Labour minimum is $800.00 for install and $1500 for refinishing
BONDED
Yes
PROJECT RATE
All projects are costing through site visits
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All floor material comes with manufacture warranties
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.