My husband first met Roy at the home show. We didn't think we were in the market for floors, but quickly realized we were. A few months later, we connected with Roy, and he invited us into his showroom. I didn't understand why he couldn't come to our home personally, and realized immediately that in his showroom, he could not just show as huge selection of flooring options, but also give us the education we needed to make an informed and logical decision on what our needs and desires were. He had a way of working with us (a husband and wife, who had different flooring views), and helped us with east narrow down our choices to a few selections, and then sent us on our way with samples. He then made arrangements to come over and measure us for a quote. A wise consumer gets a couple of opinions, and we were no different. Above anyone else, we felt that Roy was the most passionate and patient in making sure we had all the information we needed. We developed so much confidence in him, that when it came to selecting a new railing and stair caps, we just told him to pick something lovely. The work crew from Invision was fantastic. They kept a clean and safe working environment, and were polite and friendly. The work was done in the time frame promised. Roy even made arrangements to have our new doors hung. I would highly recommend Roy and Invision Hardwood Decor if you're looking for exceptional quality and workmanship. Roy ... if only you did window coverings! Thanks so much again. It was a pleasure working with you.
- Approximate cost of services:
- $18,000.00
- Company Response
Its really great to read these types of reviews. They share a more personable side of how we go about our role from introduction to completion.
We must thank you guys as well for being receptive to our ideas and believing in us.
Please keep us in mind for any future opportunities.
I know we will see Stu often- he's become a regular in our office with quick pop ins to say hello since he's often in our area.