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Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers
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Reviews for Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

Average customer rating:
9.9 10 (377 reviews)

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Anngelee
Anngelee
1 review Old Toronto, ON
10/10

Upstairs renovation

The staff at Invision hardwood were very helpful and professional. Pina helped me find exactly what I was looking for. Their staff was also very responsive with follow up questions.

Approximate cost of services:
$4,000.00
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Company Response

Thanks Anngelee,
Happy to have been a help with this order. I'll see your son later today.
Also- looking forward to providing the same experience with next week's vinyl order.
Talk soon,
Dov, Roy and the Invision team.

Private User
Private User
2 reviews Old Toronto, ON
10/10

Condo Unit Flooring Replacement with Luxury Vinyl

It was a wonderful experience working with Roy and his team. Roy is very knowledgeable in explaining the pros and cons of each type and brand of flooring options and provided a variety of solutions to meet my needs. He is also extremely attentive during the whole process and this reduces my stress in the whole project. The entire experience was so smooth and wonderful. I highly recommend Invision Hardwood and Decor for all flooring projects.

Approximate cost of services:
$8,400.00
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Company Response

We are grateful for your kind review.
Small business's earns a reputation one customer at a time. Experiencing our service is the only way to see what makes us different and your review qualifies we are.
Thank you for helping us serve our future customers.
Talk soon...
Dov, Roy and the Invision team

Mark
Mark
3 reviews Vaughan, ON
10/10

Engineered Wood Floors

Outstanding experience dealing with Invision! I was so impressed with Dov, Roy, and Pina that I didnt even waste time shopping around.
Pina took the time to explain the pros and cons of each brand of flooring.
Dov took the time to explain in detail all of the questions I had about application.
Roy delivered the floors to me and was so courteous.
The entire experience was superb. I highly recommend Invision Hardwood and Decor! Thanks again!

Approximate cost of services:
$10,000.00
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Company Response

Hi Mark- thank you for this fantastic acknowledgment of our services.
We like to talk about customers as partners and thinking this way wr can deliver each other pleasurable results.
Talk soon…
Dov, Roy and the Invision team

Arielle
Arielle
4 reviews Old Toronto, ON
10/10

Hardwood floor sanding and staining

Roy and his team did a phenomenal job sanding and staining our hardwood floor. They were communicative throughout the process and were able to adapt to changes in our vision. Completed the job quickly but with immense care. Thanks Roy and co!

Approximate cost of services:
$4,000.00
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Company Response

Hi Arielle,
It does take a team to delivery positive results and also I good client, so thank you for being that good client.
Our original communications provided the confidence to make the drive to the showroom where much was discussed. It all started coming together and decisions made moving to sand rather then replace. Upon completion you now have results you can be happy with for a long time.
Thanks you,
Talk soon....
Dov, Roy and the Invision team.

PatrickOHearn
PatrickOHearn
1 review Old Toronto, ON
10/10

Couldn't be happier with the new floors! Excellent all around.

Roy and his team at Invision Hardwood provided excellent service & recommendations through-out the entire process. This was my first time dealing with upgrades'/renovations' in my place, and (hearing the horror stories from other individuals in the GTA) I was slightly nervous on taking on such an upgrade. From the beginning, Roy (and the team at Invision Hardwood) made the process simple and efficient. Excellent recommendations (me not knowing much about the vast options of flooring available) along with their superior professional installation has resulted in a phenomenal upgrade from my previous hardwood, and has elevated my entire space. Would highly recommend Invison Hardwood & I will personally be using their services for years to come. Thank you for everything!

Approximate cost of services:
$1.00
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Company Response

Hi Patrick,
Glad to hear we have made this a pleasant experience for you.
Thank you for recognizing us with this great review.
We look forward to being able to offer you and your future referrals the same experience and looking forward to those opportunities.
Talk soon…
Dov, Roy and the Invision team

zaneb
zaneb
1 review North York, ON
10/10

Flooring, Stairs and Painting

We had an exceptional experience working with the team at Invision for our new home! Roy and Dov were both incredibly professional from the time that we met them. They worked with us to figure out a flooring and painting solution that fit our needs and budget. Their team did an exceptional job with installation of our floors and stairs, and both started and completed their work on time. They were also able to pivot quickly to a suitable alternative solution when we encountered an unexpected challenge in our house. We would definitely use Invision again for a future project and would recommend them to any of our family and friends! Thank you very much!

Approximate cost of services:
$20,000.00
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Company Response

Hi Zane,
You and your family have been wonderful to be around and the trust you provided us was unwavering. I’m thrilled that you as well feel rewarded for working together and hope we get another change to do so again.
Talk soon…
Dov, Roy and the Invision team.

Private User
Private User
Private User reviews Scarborough, ON
10/10

Great Work

Dov and Roy are a pleasure to work with! They take the time to answer all your questions and never rush you through the process. They are extremely knowledgeable and have a passion for what they do. The new floor looks great!

Approximate cost of services:
$12,300.00
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Company Response

Hi Rafael,
Thank you for the kind comments and taking the time to complete this review.
Of course water damage is never ideal and now that you' have new floors it allows you to fall in love with you home once again.
Talk soon...
Dov, Roy and the Invision team.

Warren
Warren
1 review Markham, ON
10/10

Hardwood Flooring

After our project was delayed for months by another dealer, we found Invision Hardwood & Decor online by chance. Knowing this, Dov and his team picked up the phone and got us the hardwood we needed within a weeks time - incredible! From this experience we are confident in recommending them to anyone looking for flooring at competitive prices. Dov is accommodating, professional and an excellent communicator. His friendly demeanour and years of experience shows in his efforts when giving advice while reassuring us along the way. We are especially pleased with their ability to deliver on their commitments as promised, which is rare find now a days. Thanks again to the Invision team.

Approximate cost of services:
$14,000.00
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Company Response

Your appreciation is felt with this fantastic feel good review.
Providing us the opportunity to share how are our services really are different, once you've been elsewhere. Our success comes from open communication and the ability to make sense of a very confusing industry.
Thank you for the review and your open and honest approach.
Talk soon…
Dov, Roy and the Invision team. e Invision team

Kyle
Kyle
1 review Etobicoke, ON
10/10

Condo flooring

I recently had the pleasure of working with Roy and his incredible team, including Pina and the dynamic duo of Mike squared (youll understand when you meet them). From my very first email and phone call, it was clear I was in the right hands. When I walked in, Pina greeted me with open arms, welcoming me with great conversation and some treats to follow.

Communication with Roy was flawless throughout the process. Renovations can be overwhelming, it was my first time, and my project was no exception, but Roys team managed to handle the most chaotic moments with professionalism and grace. Special mention goes to Mike square as these guys were absolute workhorses, taking on what seemed like impossible tasks and delivering every time.

There were challenges along the way, including a mix-up from the condo management, which didnt notify the tenants properly about the upcoming noise. Roy, however, had a Plan B ready to go and even discouraged me from getting caught up in any drama, wisely advising against making enemies. Not his first rodeo.

Renovations are never easy, it was my first time also. The first email is always the easiest part. But Roy and his team are fully aware of the stress and chaos that can come with it. Not once did I feel like my concerns went unheard. Let me say that again **not once**. Every issue was addressed, every suggestion was thoughtfully considered, and I never felt pressured into making a decision I wasnt comfortable with. They damaged nothing in the reno.

If youre thinking about renovations, dont hesitate to call Roy. His team will guide you through the process, make you feel at ease, and may even sweeten the deal with some delicious baked treats along the way!

Approximate cost of services:
$11,000.00
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Company Response

Hi Kyle,
Awesome review!
Thanks for taking the time with such a high endorsement of our day to day.
It's brings understanding and relevance to what's make us different. Pivoting if necessary is a part of a good experience and knowing your dealing with professionals. Enjoy the facelift.
Talk soon...
Dov, Roy and the Invision team

Scott in Toronto
Scott in Toronto
3 reviews Toronto, ON
10/10

Hardwood Floor and new staircase

Dov and Roy were fantastic to work with. The install was completed on schedule and we are very happy with the results! They made our vision a reality. Very professional from outset of the project through to completion. The Invision install team were polite, hard working, and extremely knowledgeable. Would definitely recommend Invision for flooring and stair work!

Approximate cost of services:
$53,000.00
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Company Response

Hi Scott & Ginny,
It was with pleasure to accommodate turning your house into a home as well as working with such good people. Thank you.
There was extensive work involved in our floor, stair and railing updates but it went along flawlessly. how perfect was that stain match....
I'm glad to have achieved your vision in the custom railing posts and love the outcome.
Next step (pardon pun) is to enjoy it each and every time you unlock the front door.
Talk soon...
Dov, Roy and the Invision team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

At Invision Hardwood & Decor we are more than your average hardwood floor retailers, we bring a unique expertise. Our spacious showroom offers a look into the possibilities of a complete room makeover.
Hardwood flooring in combination with our complementary specialties which include painting, decorative trim mouldings, stairs can transform an average space into a spectacular retreat for your everyday enjoyment.
A simple home improvement crafted by our qualified trades can add significant value to home ownership.
We call this “Interior Vision”, and it’s a complimentary service we offer exclusively to our customers.

Our flooring brands create a luxurious backdrop by design and include four major Canadian manufactures;

Mercier Wood flooring, Lauzon Distinctive Wood Floors, Superior Wood Flooring, Appalachian Wood Floors, Kentwood Floors, Craft Artisan Wood Floors, 4 Brand’s of Vinyl 100’s of options , Torlys Smart Floor, Twelve Oaks flooring and Europes great Amorim Wise cork and vinyl collections.

Our services include;
FLOORING- Hardwood Installation, Hardwood Refinishing, Hardwood Repairs.

STAIRCASES- Stair and Railing replacement or refinishing - Carpet to hardwood- New Pickets and Posts - Stained, sealed and painted .

FINISHING TRIM- Baseboards, Casing, Shoe Mould or Quarter Rounds.

PAINTING & STAINING- Take the full experience of Invisions capabilities using our professional painter services to complete your look.

Let our "Interior Vision" work for you. Hope to hear from you soon.

CATEGORIES
Floor Laying & Refinishing and Floor Retailers
PRODUCTS
Solid Hardwood Flooring, Enginieered Hardwood Flooring, Laminate Flooring, Cork Flooring, Bamboo Flooring, Leather Flooring, New Stair Treads and Risers, Paint and painting service
SERVICES
FLOORING: Hardwood Installation, Hardwood Refinishing, Hardwood Repairs, Custom Staining of Floors. STAIRCASES: Install New Stair Treads and Riser and Custom Staining. TRIM: New Baseboards, Door or Window Casing, Crown Moulding, Wall Panelling. PAINTING/STAINING: Interior/ Exterior, Residential and Commercial, Drywall Repairs and Custom Floor Stain Matches WALLPAPERING: Residential and Commercial
BRANDS
Mercier Wood Floors, Torlys Floors[wood/cork/laminate/leather], Lauzon Wood Floors,Kentwood Wood floor and Vinyl Collection, Superior Floors, Quick Step Laminate, Twelve Oaks [wood, laminate and vinyl],
STYLES
Endless amounts of Hardwood species in various styles, colours and sizes
SPECIALITIES
Hardwood Flooring, Painting, Wallpaper and Trim installation
WEBSITE
http://www.invisionhardwooddecor.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
0
RETURN POLICY
Most items are special order without return. Some items are returnable with restocking charges
PAYMENT METHOD
E transfer, Cheque, Debit and Credit cards with a 3% Admin fee
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Labour minimum is $800.00 for install and $1500 for refinishing
BONDED
Yes
PROJECT RATE
All projects are costing through site visits
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All floor material comes with manufacture warranties
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.