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Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers
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Reviews for Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

Average customer rating:
9.9 10 (375 reviews)

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Marina S in Vaughan
Marina S in Vaughan
1 review Vaughan, ON
10/10

Hardwood floor installed in living room, dining room and family room

I was recently going through out files and found the invoice for our hardwood floors which were installed by Invision Hardwood and Decor.
I was shocked when the date on the invoice reminded me that we had our floors installed December 1998.
Our floors look amazing. After 3 kids, a dog, a cat and lots and lots of traffic, they look as good as day one.
We have not had any issues or disappointments. I would recommend Invision Hardwood and Decor to everyone requiring their services.

Approximate cost of services:
$5,000.00
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Company Response

Simply unbelievable!
Love it.
Talk soon....
Dov, Roy and the Invision Team

Maggie in Richmond Hill
Maggie in Richmond Hill
1 review Richmond Hill, ON
10/10

Interior Painting

Excellent work! I would highly recommend this Company. The price was reasonable and the service is top grade. The painters were on time, professional, and did an exceptional job. Would not hesitate to call on them again!

Approximate cost of services:
$13,760.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Maggie,
Painting a house of your size is certainly a challenge in of itself. Thank you for being able to accommodate us while living through all the phases of our work.
Both you and Mark have been easy to deal with, which is critical to our success for you.
For us, sticking to our schedules and promises without compromise is something we try our very best to achieve and are incredibly happy to achieve our great results.
Talk soon.....
Dov, Roy and the Invision team.

Michael
Michael
2 reviews Brampton, ON
10/10

Carpet upstairs replaced with hardwood

After visiting various hardwood companies I chose Invision Hardwood because of Dov's customer service and their competitive price. We were replacing our upstairs carpet with hardwood. Dov was very helpful in aiding us in matching the colour of the hardwood we had on our main floors. He explained to us the quality and price of various hardwood options. We set a date for the work to start and were given an estimated completion time; both dates were met. John who delivered the hardwood and fastened the subfloors was very nice and professional. The installers John and Daniel were amazing and did an amazing job. They kept things as clean as possible and were very professional. Thanks for a great experience and I would highly recommend this company and their crew. Many thanks to Dov, Roy, John, John and Daniel.

Approximate cost of services:
$11.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Micheal, your acknowledgement of our services both by written review and in conversation is another testimony of our efforts in ensuring we are a good service and a great service provider.

It really was a pleasure workng with you. You trusted our process, way and service experience and always made mention of your appreciation for the attentiveness you received.

Thankfully we satisfied the colour match of your stairs. Took a few tries but we got it right, together.

Wish you lots of happiness and ready for your referrals.

Talk soon.....
Dov, Roy and the Invision team

Maya
Maya
3 reviews Vaughan, ON
10/10

Basement Flooring

Invision Hardwood and Decor is a great resource for hardwood flooring. They have an extensive selection of styles and colours to choose from. Roy was very informative, he helped us pick the right quality of flooring for our basement and it looks really beautiful but more importantly it is also a durable product that can with stand the elements of toronto basements. We are super happy and look forward to working with Roy again to help replace the rest of the flooring in our house.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for your kind words Maya. One of our goals is to ensure that each individual can make an educated choice about their floors. I am glad to hear that everything has worked out well.

Until next time!

Roy, Dov and the Invision team.

Linda Padfield in Toronto
Linda Padfield in Toronto
1 review Vaughan, ON
10/10

Floors and stairs in loft

I had 4 contractors quote to replace the floors, stairs and railings in my 2 bedroom loft. Only Invision left me feeling secure that they could manage the job. Dov spent an hour talking with me about my likes and expectations, as well as thoroughly measuring and inspecting what the job would require. He then sent an extremely detailed quote. The workmen, those doing demolition, floor installation, and stairs and railings, were perfectionists. I’m left with floors that I believe will be classic and still beautiful in years to come.

Approximate cost of services:
$20,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Linda- it was great spending time with you and then following through on site by being one of the workmen for several days. It great to keep my skills sharp at times. It left me very intermit with you place and the more time I spent there the more I loved the change I was seeing.
You've been very kind and easy going. You were prompt with your side of arrangements which help us to help you. Not many are as lucky as you to have a 2 storey condo. So enjoy the beautiful staircase and railing we upgraded for you, it matched the floor seamlessly.
Talk soon...
Dov, Roy and the Invision team.

John in Oakville
John in Oakville
9 reviews Oakville, ON
10/10

Basement Floor Installation

We recently had a luxury vinyl floor installed in our basement by Invision Hardwood & Decor. From start to finish, we have been really pleased with the service that was provided by Dov, Roy and their crew. I can say with absolute certainty that you will not go wrong with engaging Invision for your flooring project.

We first met Dov at the Toronto Home Show and had a follow up consultation at the showroom. In each instance, it was immediately apparent that Dov was extremely knowledgeable about his products and took the time to assess what our living circumstances were to make the appropriate recommendations. We had an initial belief that laminate was our best option but after consultation with Dov, luxury vinyl was more appropriate to our needs. We do not regret that decision and appreciate the time that was taken to educate us on the flooring options available.

As will probably see from other reviews, Dov is very thorough in his explanation of the materials, options and installation process. We entered into the project knowing exactly what the work would entail and the anticipated timeline. From the removal of the existing carpet to the eventual floor replacement, everyone we dealt with from Invision was courteous and accommodating. The worksite was clean and there was no damage to the furniture that had to remain within the job site. The installers were hard-working and meticulous in their work.

In conclusion, we were extremely satisfied with the work that was done by Invision – both in terms of product and workmanship but also with the way we were treated as customers. I would highly recommend Invision for your flooring needs – you will not be disappointed.

Approximate cost of services:
$12,900.00
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Company Response

Jay- your hospitality towards us ways incredible. We aim to deliver great workmanship and service without exceptions. Being treated well by our customer is a privilege. You also offered us a great experience and clearly are a role model client. Can't wait for the upper floor.
Best wishes to Laura
Talk soon.....
Dov, Roy and the Invision team

CameroNet in Mississauga
CameroNet in Mississauga
1 review Caledon, ON
10/10

Second floor hardwood installation

I chose Invision due to the professionalism exhibited by Dov, as well as his thoroughness in explaining all facets of the installation (choosing of the flooring, baseboard replacement, nosing adjustment etc). The installers were terrific and did a great job - I was very impressed with their quality of work and care taken to leave my home in a very clean state afterwards. They even obsessed over a squeak that was there for many years, and managed to fix that as well. Thank you Dov and to your employees for a great job - I love my new floors!

Approximate cost of services:
$12,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Robert- positive reviews have fuelled our business and provides the motivation to choose to work with excellent people like you. You never doubted us and always maintained a commitment to working with us. You deserved the premium service we are known for.
Thank you for all you're effort to make this pleasurable project for us to complete.
Talk soon...
Dov, Roy and the Invision team.

Private User
Private User
Private User reviews Toronto, ON
10/10

Basement flooring

We chose Invision based on all the positive reviews and we are very happy that we did. Roy helped us pick the right hardwood for our basement floor and he accommodated the delays we experienced. Everyone we dealt with was extremely helpful and professional. We love our new floors!

Approximate cost of services:
$10,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Many thanks for taking the time to invest in our future with this review.
It's our goal to consistently and regularly provide a seamless experience from beginning to end. We are glad you felt this experience to the fullest.
Talk soon.....
Dov, Roy and the Invison team.

mtitchner in Toronto
mtitchner in Toronto
2 reviews Toronto, ON
10/10

3 floor townhome refresh

We chose Invision based on so many positive reviews and are very happy with our decision. Dov and Roy were extremely helpful and patient with us as we chose our flooring for our new (to us) three story townhome in south Etobicoke. We presented the team with a few challenges...from changing our minds a few times, to a very tight timeline, to working with other contractors to meet our needs. Dov was patient, very knowledgeable, and detail oriented. The project was always explained to us in advance of proceeding with any work. The team that installed was impressive. They are obviously very experienced... fast, efficient, and finished the work far in advance of the predicted timeline. The work is impeccable and we are super happy with our new floors! Big shout out to Dov and the Invision team for a job well done!!

Approximate cost of services:
$15,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Michael, thank you so much for acknowledging us for the efforts, both our workers and management. It's often that the upfront relationship and communication of your needs really helps to make things run and end smoothly. Both Michelle and you were great and easy to deal with. Your trust was greatly appreciated by us. We strongly believed we would come through on our timing commitment. What I'm real happy about is your choice to not refinish the second level floor and bite the bullet on replacing it. I think you'll agree that our insistence on that being considered made a huge difference.
Talk soon......
Dov, Roy and the Invision team

Paola in Toronto
Paola in Toronto
3 reviews Toronto, ON
10/10

Flooring renovation

I love my new floors and have nothing but positive things to say about Invision's customer service as well as the quality of their work.

Dov was professional, detailed and a pleasure to work with. Everything that was promised, was delivered in a timely manner... and from beginning to end, I felt I was in good hands.
I definitely recommend Dov and his team!

Approximate cost of services:
$5,800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Paola,
Thanks for reviewing us both her and on Facebook.
What I love most about our business together is being awarded this project without ever meeting! Email was our saviour. I wish to build Invision's name to a level that would allow running our business on the merit of the consistent comments and referral network we have worked hard to create and through positive interaction through the process.
I promised you'd be happy with your decision and im glad you are.
Talk soon...
Dov, Roy and the Invision team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

At Invision Hardwood & Decor we are more than your average hardwood floor retailers, we bring a unique expertise. Our spacious showroom offers a look into the possibilities of a complete room makeover.
Hardwood flooring in combination with our complementary specialties which include painting, decorative trim mouldings, stairs can transform an average space into a spectacular retreat for your everyday enjoyment.
A simple home improvement crafted by our qualified trades can add significant value to home ownership.
We call this “Interior Vision”, and it’s a complimentary service we offer exclusively to our customers.

Our flooring brands create a luxurious backdrop by design and include four major Canadian manufactures;

Mercier Wood flooring, Lauzon Distinctive Wood Floors, Superior Wood Flooring, Appalachian Wood Floors, Kentwood Floors, Craft Artisan Wood Floors, 4 Brand’s of Vinyl 100’s of options , Torlys Smart Floor, Twelve Oaks flooring and Europes great Amorim Wise cork and vinyl collections.

Our services include;
FLOORING- Hardwood Installation, Hardwood Refinishing, Hardwood Repairs.

STAIRCASES- Stair and Railing replacement or refinishing - Carpet to hardwood- New Pickets and Posts - Stained, sealed and painted .

FINISHING TRIM- Baseboards, Casing, Shoe Mould or Quarter Rounds.

PAINTING & STAINING- Take the full experience of Invisions capabilities using our professional painter services to complete your look.

Let our "Interior Vision" work for you. Hope to hear from you soon.

CATEGORIES
Floor Laying & Refinishing and Floor Retailers
PRODUCTS
Solid Hardwood Flooring, Enginieered Hardwood Flooring, Laminate Flooring, Cork Flooring, Bamboo Flooring, Leather Flooring, New Stair Treads and Risers, Paint and painting service
SERVICES
FLOORING: Hardwood Installation, Hardwood Refinishing, Hardwood Repairs, Custom Staining of Floors. STAIRCASES: Install New Stair Treads and Riser and Custom Staining. TRIM: New Baseboards, Door or Window Casing, Crown Moulding, Wall Panelling. PAINTING/STAINING: Interior/ Exterior, Residential and Commercial, Drywall Repairs and Custom Floor Stain Matches WALLPAPERING: Residential and Commercial
BRANDS
Mercier Wood Floors, Torlys Floors[wood/cork/laminate/leather], Lauzon Wood Floors,Kentwood Wood floor and Vinyl Collection, Superior Floors, Quick Step Laminate, Twelve Oaks [wood, laminate and vinyl],
STYLES
Endless amounts of Hardwood species in various styles, colours and sizes
SPECIALITIES
Hardwood Flooring, Painting, Wallpaper and Trim installation
WEBSITE
http://www.invisionhardwooddecor.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
0
RETURN POLICY
Most items are special order without return. Some items are returnable with restocking charges
PAYMENT METHOD
E transfer, Cheque, Debit and Credit cards with a 3% Admin fee
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Labour minimum is $800.00 for install and $1500 for refinishing
BONDED
Yes
PROJECT RATE
All projects are costing through site visits
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All floor material comes with manufacture warranties
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