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mtitchner in Toronto
mtitchner in Toronto
2 reviews Toronto, ON
10/10

3 floor townhome refresh

We chose Invision based on so many positive reviews and are very happy with our decision. Dov and Roy were extremely helpful and patient with us as we chose our flooring for our new (to us) three story townhome in south Etobicoke. We presented the team with a few challenges...from changing our minds a few times, to a very tight timeline, to working with other contractors to meet our needs. Dov was patient, very knowledgeable, and detail oriented. The project was always explained to us in advance of proceeding with any work. The team that installed was impressive. They are obviously very experienced... fast, efficient, and finished the work far in advance of the predicted timeline. The work is impeccable and we are super happy with our new floors! Big shout out to Dov and the Invision team for a job well done!!

Approximate cost of services:
$15,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Michael, thank you so much for acknowledging us for the efforts, both our workers and management. It's often that the upfront relationship and communication of your needs really helps to make things run and end smoothly. Both Michelle and you were great and easy to deal with. Your trust was greatly appreciated by us. We strongly believed we would come through on our timing commitment. What I'm real happy about is your choice to not refinish the second level floor and bite the bullet on replacing it. I think you'll agree that our insistence on that being considered made a huge difference.
Talk soon......
Dov, Roy and the Invision team