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Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers
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Reviews for Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

Average customer rating:
9.9 10 (375 reviews)

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Gail McHardy from Toronto
Gail McHardy from Toronto
4 reviews Toronto, ON
10/10

Replace Flooring and baseboards in my Condo

I was very pleased with Invision's work - from the very beginning to the very end. I was also very pleasantly surprised at how reasonable the product and service was.
Roy, Dov and the team helped me select the right floor for my unit. We found the best wood and finish that would suit my expectation of an upgrade for the condo. Removal of the old laminate was quick and clean and the installation of the new hardwood and baseboards was excellent. Timelines were met. I'd definitely recommend Invision. They do outstanding work and I love my new floor!

Approximate cost of services:
$9,000.00
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Company Response

Hi Gail and thanks you for this review. Its always a pleasure to get the credit for helping people select their floors. Often the clients underestimate themselves, with good reason. Its a big purchase and the "what if i make a mistake" mindset takes over. Not to mention the gazillion choices. We have learned over time how to help ease the process and its that process which we employ that brings forward the ability to relax the mind and make wise choices. Enjoy the face lift we achieved together.
Talk soon...
Dov, Roy and the Invision team.

Private User
Private User
Private User reviews Toronto, ON
10/10

Great customer service, great installation, great results

I was very pleased with Invision's work - from the very beginning to the very end.

Dov and his team helped me select the right floor without making me feel rushed. We found the best wood and finish that would suit my needs (a gorgeous white oak). My house is over 100 years old, so the installation team had to work very hard to make sure the floor was levelled (installed another subfloor). Timelines were met. I'd definitely recommend Invision.

Approximate cost of services:
$10,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Fernando- my man! you promised a review months ago and you delivered. Never forgetting to check in with me at times and remind me that some special words were coming from you once your reno was done. I know how busy you were in that period and you sincerely wanted to share the photos of the floor with homestars so I thank you for that extra mile. Awaiting the next project.
Talk soon...
Dov, Roy and the Invision Team

nivart in Maple
nivart in Maple
1 review Toronto, ON
10/10

Flooring

Second time using Invision
Roy and his team are wonderful. Very professional. Started and finished the on time. Amazing job done on the floors and the baseboards.
I would highly recommend Invision.

Approximate cost of services:
$9,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Nivart- we love our repeat clients and need your guys to share your voice here. It solidifies what we do and shares with others the importance of our relationship building. You summery of us it direct and to the point, thanks for you this note.
Talk soon....
Dov, Roy and the Invision team

Invision Hardwood in Oakville
Invision Hardwood in Oakville
1 review Oakville, ON
10/10

Engineered Hardwood throughout condo installed by Invision Hardwood & Decor

I would highly & have recommended Invision Hardwood to my friends & all who read this endorsement.
Everyone was extremely helpful & professional - Roy, Dov & Pina at Invision. The installers, John & Daniel were excellent and did a great good.
The floors look fantastic!
Thank you all!
Best regards, Marilyn & Jean (Trottier/Beaulieu)

Approximate cost of services:
$17,000.00
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Company Response

Hi Guys, its not often enough to meet people as kind as the two of you. Your efforts in making things easy for us which in turn you also benefited from never went unnoticed.
Thanks you for the unconditional trust you offered us and in turn i hope you can enjoy your new space for a very long time. It was our pleasure to get to know you. Your review is much appreciated.
Talk soon...
Dov, Roy and the Invision Team

Susan  in Toronto
Susan in Toronto
1 review Toronto, ON
9/10

Lauzon beechwood floor

My friend referred me to Invision Hardwood. Dov was very knowledgeable and detail oriented. He persuaded my husband that a 1960s house could use some new floors. We selected lauzon beechwood, and only part of the house had new floors. I realized after seeing the result, that the new hardwood floors did not match the old laminate, and requested for the whole house to be redone with the same uninform and matching look. The guys returned and quickly and efficiently with just enough materials, managed to complete the whole project on time within a week, before we moved into the house. I was quite pleased and amazed at the result, the new light floors did wonders to the look of the house, modernizing it.

Roy is a kind man to talk to, he is friendly and understood our needs, as he managed the project.

One thing I wished they would have done is given us a discount as it was a referral, and they could have added the rounded quarter trims for free or with some discount.

Though the price per square footage was very expensive, the timely and great result is notable.

Approximate cost of services:
$43,000.00
2 of 2 people found this review helpful.
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Company Response

Hi Susan, this was an incredible project to be involved with. There was a tremendous effort put into this home with tight timelines.

Needing to complete a full home of floors while removing the old wood floors, sanding all stairs to match and then installing a new railing. All while working toward painters arriving to work along side us.

The additional work of changing the kitchen and hallway ceramics to hardwood just after being done the original agreement called for our service level to move up a notch. We were able to rearrange ourselves and knock it off just in time. Extra effort was the key here, without that effort we may not have succeeded as you wished.
It all came together and we ended up coming through with flying colours, as you have so kindly noted.

We are thrilled to have earned your business by way of referral and made sure to always take that into consideration most notably in a level of service and care that makes us unique.
Thank you for everything you have offered to us
Talk soon...
Dov, Roy and the Invision team.

Jennifer from Mississauga
Jennifer from Mississauga
3 reviews Mississauga, ON
10/10

Hardwood Flooring and Installation

Invision supplied our Superior hardwood and completed the installation. Roy and his entire team were great to deal with from the first day I walked into their showroom. Roy was patient and informative at my first visit. He answered all of my questions and I felt that he was being completely honest with me regarding the pros and cons of the various products and suppliers. He wasn't just telling me something to make a sale.
He diligently follow up with me and I truly felt that he wanted to earn my business. The hardwood was delivered on time and in good condition. The installers were very knowledgeable and experienced. They had minimal waste and the hardwood is installed perfectly.
It is without hesitation that I would recommend Invision to anyone looking for hardwood flooring and/or installation!

Approximate cost of services:
$20,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi Jennifer, thanks you for this review. I am glad you are happy with all we did. Also- Thank you for of us first when needing some other trades and believing that we would only associate with like minded people. Good luck with our referrals.
Talk soon...
Dov, Roy and the Invision team

Hermas and Lesley of Brampton
Hermas and Lesley of Brampton
9 reviews Brampton, ON
10/10

Another Very Satisfied Invision Customer

We chose Invision Hardwood and Décor for our flooring renovation project after visiting their booth at The National Home Show and checking out their glowing references on the HomeStars website. As well, they carried the flooring product brand we wanted, Torlys. The project involved replacing existing flooring in the main hallway and kitchen of our home with a visual flow-through effect. We also wanted the baseboards replaced in the kitchen to match those in the hallway. A short flight of steps down to the family room of our split level home needed to be integrated visually. After consulting with Dov Brandes we decided on Torlys EverTile for the hallway and kitchen and custom made maplewood stair treads to cover the existing steps, stained to colour match the floor in the family room. Throughout the selection process Dov was very attentive to our needs and detailed questions, while providing vital input on aesthetics and product choice. We were given samples to view at home for compatibility with existing decor. Once we decided and signed off on a detailed contract and statement of work, the project was carried out in three stages: demolition, installation and finishing, all completed in a remarkably efficient three days plus a short final visit by Dov to review the work and apply finishing touches. As well, Dov and his partner Roy Yonash provided oversight throughout the project. We are impressed with the efficiency of the operation and delighted with the result. Invision delivered what they promised and more. The work crews were hardworking and consultative even on small details, worked long hours, carefully cleaned up at the end of each day and disposed of the debris.
Our decision to use Invision was amply justified. I would recommend their services to anyone looking for superior quality, delivered at reasonable cost and on time.
Thank you Dov, Roy, and your personable and competent work crew: John (demolition), Johnny, Daniel, Chris (floor and baseboards) and Danny (stairs).

Approximate cost of services:
$7,000.00
1 of 1 people found this review helpful.
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Company Response

Hermas-you have filled me with pride reading this review.
I have always known of your happiness but didn't expect the time and effort you've put into this review. A very big thanks to you for propping us up. Lesley and you have always been so pleasant and easy going which for us is the secret ingredient to an amazing experience for us both. Enjoy the floors/stairs.

Talk soon.... Dov, Roy and the Invision Team

Mary D in Lakefield
Mary D in Lakefield
1 review Bridgenorth, ON
10/10

Huge Job done beautifully on time & on budget !

Used Dov in 2010 for a huge reno at my last home, and am using him again for a flooring job in my new home ! Reliable & on budget

Approximate cost of services:
$20.00
0 of 1 people found this review helpful.
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Company Response

Always great being recognized for the past work we've done- it means we are memorable and an integral part of the happiness when you arrive home each day.
Talk soon....
Dov, Roy and the Invision team

Rita MacDonald in Toronto
Rita MacDonald in Toronto
1 review Toronto, ON
10/10

Replacement of 100 year old main floor

We met Roy at the Home Show and when we told him we needed new hardwood floors for our 100 year old main floor and we described our house and the type of floor we were looking for he had the perfect suggestion. We did our homework and checked out a few other flooring stores, but when we went back to see Roy in the showroom and we saw the one he suggested we knew right away it was the one. And we are not disappointed - it looks stunning! And the real icing on the cake was the vents that they make which are from the same wood and sit flush with the floor. We have a cold air return that is very visible and was quite an eye sore and now it looks beautiful - almost like a special feature. On top of it all their prices are very comparable, so we did not even pay extra for this high quality flooring. Very satisfied!

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
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Company Response

Hi Rita, thanks for this review. We're really glad to gain your feedback.
I've had the privilege of sharing your photos with a strong prospect that's been building their home for a while now. They had selected the same floor as a primary option so I had to share your photos. That really helped convince her of the look. Thanks for those photos.
Look forward to your future referrals.
Talk soon....
Dov, Roy and the Invision team.

AG in Thornhill
AG in Thornhill
1 review Toronto, ON
10/10

Fantastic Work, Completely Satisfied

My wife and I needed to have floors installed on the 2nd floor of our new home before we moved in, on a very tight timeline. We needed to know that the company we worked with had a stellar reputation (check) would provide the finest quality floors (check) would complete the job at the time promised (check) and be a pleasure to deal with for a fair price (check) Fortunately we found Roy, Dov and their team. From the moment we said yes I had no doubt whatsoever that Roy and Invision would deliver on their promise and they didn't let us down. If it were possible to give more than 10 stars we'd happily do so. Our floors look amazing, we are beyond thrilled with the outcome, and I would recommend Invision to anyone with no hesitation. Hire Invision and don't worry about a thing!

Approximate cost of services:
$12.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

A very warm thank you for this review. You have gone as far out of your way to reference Invision positively as we did to give you a professional quality service. Enjoy the floor and we await hearing from you for the next level of the home.
Talk soon.....
Dov, Roy and the Invision Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

At Invision Hardwood & Decor we are more than your average hardwood floor retailers, we bring a unique expertise. Our spacious showroom offers a look into the possibilities of a complete room makeover.
Hardwood flooring in combination with our complementary specialties which include painting, decorative trim mouldings, stairs can transform an average space into a spectacular retreat for your everyday enjoyment.
A simple home improvement crafted by our qualified trades can add significant value to home ownership.
We call this “Interior Vision”, and it’s a complimentary service we offer exclusively to our customers.

Our flooring brands create a luxurious backdrop by design and include four major Canadian manufactures;

Mercier Wood flooring, Lauzon Distinctive Wood Floors, Superior Wood Flooring, Appalachian Wood Floors, Kentwood Floors, Craft Artisan Wood Floors, 4 Brand’s of Vinyl 100’s of options , Torlys Smart Floor, Twelve Oaks flooring and Europes great Amorim Wise cork and vinyl collections.

Our services include;
FLOORING- Hardwood Installation, Hardwood Refinishing, Hardwood Repairs.

STAIRCASES- Stair and Railing replacement or refinishing - Carpet to hardwood- New Pickets and Posts - Stained, sealed and painted .

FINISHING TRIM- Baseboards, Casing, Shoe Mould or Quarter Rounds.

PAINTING & STAINING- Take the full experience of Invisions capabilities using our professional painter services to complete your look.

Let our "Interior Vision" work for you. Hope to hear from you soon.

CATEGORIES
Floor Laying & Refinishing and Floor Retailers
PRODUCTS
Solid Hardwood Flooring, Enginieered Hardwood Flooring, Laminate Flooring, Cork Flooring, Bamboo Flooring, Leather Flooring, New Stair Treads and Risers, Paint and painting service
SERVICES
FLOORING: Hardwood Installation, Hardwood Refinishing, Hardwood Repairs, Custom Staining of Floors. STAIRCASES: Install New Stair Treads and Riser and Custom Staining. TRIM: New Baseboards, Door or Window Casing, Crown Moulding, Wall Panelling. PAINTING/STAINING: Interior/ Exterior, Residential and Commercial, Drywall Repairs and Custom Floor Stain Matches WALLPAPERING: Residential and Commercial
BRANDS
Mercier Wood Floors, Torlys Floors[wood/cork/laminate/leather], Lauzon Wood Floors,Kentwood Wood floor and Vinyl Collection, Superior Floors, Quick Step Laminate, Twelve Oaks [wood, laminate and vinyl],
STYLES
Endless amounts of Hardwood species in various styles, colours and sizes
SPECIALITIES
Hardwood Flooring, Painting, Wallpaper and Trim installation
WEBSITE
http://www.invisionhardwooddecor.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
0
RETURN POLICY
Most items are special order without return. Some items are returnable with restocking charges
PAYMENT METHOD
E transfer, Cheque, Debit and Credit cards with a 3% Admin fee
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Labour minimum is $800.00 for install and $1500 for refinishing
BONDED
Yes
PROJECT RATE
All projects are costing through site visits
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All floor material comes with manufacture warranties
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.