Jameson Pool & Spa

Swimming Pools, Spas & Hot Tubs
Mississauga ON L5L 3C1
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63%

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Reviews by rating (past 12 months)

Reviews for Jameson Pool & Spa

Average customer rating:
6.2 10 (69 reviews)

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David Iwasiewicz in Oakville
David Iwasiewicz in Oakville
11 reviews Oakville, ON
10/10

Pool inspection, closing and maintenance

With a new house we relied on Jameson Pools to teach us about taking care of our new pool. What a God-send AMANDA and SCOTT were! The former owners had neglected maintenance so the consultation and work was appreciated.

Approximate cost of services:
$1,000.00
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Mike B in Mississauga
Mike B in Mississauga
2 reviews Mississauga, ON
10/10

backyard pool and spa

Decided on putting in a pool and do backyard work and wanted a one stop shop. Not only was Jameson able to provide us one stop shopping, the provide great customer service, great ideas, and reasonable pricing.

Approximate cost of services:
$50,000.00
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Anne in Mississauga
Anne in Mississauga
7 reviews Mississauga, ON
0/10

Leak in underground pipes

They had to break my concrete 3 times to find a leak and then did not match the new concrete with the old. Quality of the concrete cracking, chipping and a rougher concrete than originally there. Promised only to make one hole. Made a mess of my new concrete surround. Staff is not very qualified. They have one qualified person who they spread so thin between jobs that they are never there 100%. Job is handed off to college kids--who know nothing.
Reply to Jameson Pool response:
I did call Jameson to come and look at the terrible job they did and basically the response was "oh, well too bad for your luck"
Because it took so long to do the job. The dirt(soil) that was piled at the side of the pool for 2 weeks slide back into the pool and discoloured my liner because there is red clay in the soil. Now my liner looks like it has freckles. If the dirt was not there for weeks that would not of had time to happen. You did come and inspect and did nothing about it. I also think those reviews that give you the score of 10 are probably friends of the company. I have heard many complaints about this company from other customers while standing in the store for assistance.
Do yourself a favour and DO NOT use this company. I find a small independant company much more customer friendly. Support the little guy I say. Get more bang for your buck.

Approximate cost of services:
$3,000.00
0 of 1 people found this review helpful.
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Company Response

We are concerned to read your review. Your pool must have had multiple leaks, and involved running new lines to get to that high of a repair cost. Patches in concrete are difficult to match, but we do our best to be neat. Allow us to send a representative to inspect our work, please contact us by phone (905)828-7665, or email: info@jamesonpool.com

Lindsay Doke in Mississauga
Lindsay Doke in Mississauga
1 review Mississauga, ON
10/10

Pool installation

Jameson pool's entire staff was amazing. Everyone performed their roles flawlessly and were very friendly and helpful. Buying a pool is literally like buying a cottage or second home and Jameson made the experience one that was memorable and enjoyable. We will recommend them to everyone we know who is planning a pool, because Jameson simply is the best!

Approximate cost of services:
$45,000.00
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Dan Mineola
Dan Mineola
1 review Mississauga, ON
10/10

Pool Installation

Last Summer we had Jameson install a pool for us.
We were please with the process and the results.
We found Paul and Jane to be very professional and informative.
Their construction crew were respectful neat and tidy.

Thanks for the great job. We're looking forward to a full season of use.

Daniel Nowak

Approximate cost of services:
$50,000.00
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Mark R from Oakville
Mark R from Oakville
1 review Oakville, ON
10/10

Pool Install

Clear expectations and accountabilties were set from the get go. Initial interaction with Paul (owner) made us feel valued while answering our questions & concerns. Everyone who touched the project, hit it out of the park. Project lead (Jane)& (Michelle) were awesome. The install guys were all very positive & professional. The team created us a true oasis. Since opening we have been to Jameson for water checks (again all pros) and the team closed our pool hassle free. 2 close neighbours have jumped on the Jameson bang wagon since.

All good!

Approximate cost of services:
$50,000.00
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Mark in Georgetown
Mark in Georgetown
1 review Georgetown, ON
10/10

New in-ground pool and patio

After meeting with Jameson, Solda, Polar and another, we chose Jameson based equally on price, professionalism during our meetings, and reputation. (I am shocked by some of the other reviews on this site -- we've never heard anything negative about Jameson before.)

While Paul Jameson wasn't always easy to reach, he is backed up by a competent office staff, and his crews *always* showed up exactly when we expected them.

Not only are we very happy with the end result, but Jameson Pool & Spa was incredibly forgiving and accommodating when delays were caused by OUR decision making and another landscaper that we had contracted for other backyard work prior to signing on with Jameson.

Approximate cost of services:
$60,000.00
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Sanda in Oakville
Sanda in Oakville
2 reviews Oakville, ON
10/10

pool and spa

Jameson pool did our pool and spa during summer 2008.
Everybody we dealt within the company was very reasonable ,helpful and up to expectations.
We cannot wait to enjoy it all this summer!

Approximate cost of services:
$70,000.00
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Sarah Ann
Sarah Ann
1 review Toronto, ON

First Review

0/10

new pool

I don't even know where to begin with the problems we had. Right from the construction stages to completion. We are still waiting for resolution on a issues with construction. The owner has no accountability, took our money and ran ! Would never, ever recommend and wish we knew about this website when we were in the planning stages.

Approximate cost of services:
$65,000.00
3 of 3 people found this review helpful.
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Company Response

Dear Sarah Ann,
We are disappointed to read that you are so disappointed. Your pool comes with a full warranty by Jameson Pool and the manufacturers. We have never “taken the money and ran” and we never will. Please contact us by phone (905)828-7665 or email: Info@Jamesonpool.com to discuss your issues.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Jameson Pool & Spa

www. Jamesonpool. com
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