Hoerner Heating & Plumbing

Plumbing
Toronto ON M4K 2R1
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Hoerner Heating & Plumbing
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Reviews for Hoerner Heating & Plumbing

Average customer rating:
9.8 10 (741 reviews)

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E.P. from Aurora
E.P. from Aurora
2 reviews Aurora, ON
10/10

plumbing & heating

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We had multiple projects at our commercial property and we are very pleased with the results Hoerner Plumbing provided. Andrew and his crew are very knowledgeable and professional people. They always help with any emergency, quick on response and have best price on the market. After Hoerner Plumbing replaced our old boiler on a new modern & efficient one we had 4000$ savings on gas over one winter season. They also replaced our old sewer system in the building, installed new radiant heating systems into our new apartments as per city code and HVAC requirements. Andrew can help you with all re-piping, new boiler installation, new heating system calculation and installation, rough in underground waste piping sewer line, underground liner installation in sewer line, inspection with snake camera, installation of mainline backwater valve. They can help you with simple sewer clean up to sophisticated smart boiler system installation. We highly recommend Hoerner Plumbing for any heating or plumbing project.

Approximate cost of services:
$565.00
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Company Response

Thanks so much for your comprehensive feedback-it is extremely helpful.
We strive to offer the best customer service and skilled work.
We look forward to hopefully hearing from you in the future.
Thank you
Tracey

Jonathan M. in Toronto
Jonathan M. in Toronto
1 review Toronto, ON
10/10

Repair of broken water heater

Our hot water heater broke down in the middle of January. I called Hoerner Plumbing and heating the following morning and they promptly scheduled a home visit that same morning. When an earlier time slot came available, they called and moved up my appointment time even more. The repairs were performed by Brad, one of their plumbers/gasfitters. Brad was extremely courteous and professional. He explained the work that needed to be done in advance and walked me through the work he was doing, as he completed it. I'd suspect that most plumbers with 10 years' experience have a good idea about the work they do, but I also think that not many were as thoughtful and customer-focused as Brad. I would recommend this company to anyone who is in need of reliable and timely service with a plumbing or heating problem.

Approximate cost of services:
$300.00
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Company Response

Thank you so much for your prompt and detailed review.
We truly appreciated the feedback from our clients - to understand how we are doing.
Thank you so much
Have a wonderful day.
Tracey

Chris from Toronto
Chris from Toronto
11 reviews Toronto, ON
10/10

Boiler Circulator Pump Repair & Boiler Cleaning

The coupler on the circulator pump for my boiler broke resulting in a very loud buzzing sound loud enough to cause us to turn the heating off. I called Hoerner and set up an appointment - everything was easy to schedule.

The gentleman who arrived was prompt and professional and was able to fix the problem. He also suggested a cleaning of the boiler as I hadn't serviced it in two years - so I agreed to the extra work as it was clearly required.

Review has 1 previous version
Approximate cost of services:
$572.91
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Company Response

Thank you for your very honest review.
I will be sharing with my staff at the next staff meeting.
We are constantly striving to improve and therefore we so much appreciate your feedback. We are working on a 100% customer satisfaction system and so this is an area we will need to tweak.
Once again thanks so much for taking the time to write this.
We have limited information on you to contact you-just your first name. I will try to locate your job and follow up on the estimate.
Best
Tracey

Rosemary
Rosemary
3 reviews Toronto, ON
10/10

Plumbing

Tracey,I would like you to know that Hoerners service is superior. Having dealt with different contractors in managing our small condo community's needs (11 townhouse units), your team of technicians has consistently quoted, repaired and done all work as agreed no matter how big or small the job. The recent gas line work we needed was handled with minimal disruption to the homeowners. Your knowledgeable technicians share helpful information this is so meaningful to a small community of owners such as ours. Many thanks to Hoerner and especially gas technicians, Felix, Calvin and Brad, for excellent service and work! Cheers Rosemary

Approximate cost of services:
$12,430.00
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Company Response

Thank you so much for taking the time to write such a lovely, inclusive review.
We at Hoerner strive to always do our best work as a team.
We really appreciate you taking time out of your very busy day to write this. We hope in the future that we have the opportunity to be of service to you again.
Best wishes
Tracey

Palumbo in Toronto
Palumbo in Toronto
1 review Toronto, ON
10/10

kitchen faucet

What a pleasure to have found Hoerner Heating and Plumbing Services. They responded quickly to my request for a technician - in fact - I received three calls and three email messages to confirm a date and time. I raise that because I had the unfortunate experience of contacting two other companies that promised to attend and then did not. I ended staying home waiting for a plumber and wasted a lot of time. In that regard, Hoerner was a breath of fresh air as they contacted me right away and provided same day service. Moreover, the technician - Mike Conroy - was prompt, friendly and competent. The problem was resolved and the service was impeccable. I would recommend Hoerner - and Mike - without any hesitation whatsoever.

Approximate cost of services:
$122.00
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Company Response

Thank you very much for writing this positive review. We are so pleased to hear that you were satisfied with our service. We take pride in our work and in our 6 pledges. We are happy to hear we were able to accommodate you the same day and that you were pleased with our technician Mike. Thank you for choosing Hoerner. We look forward to your continued business.

Private User
Private User
Private User reviews Toronto, ON
10/10

Heating Radiators

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

"I couldn't be happier with Hoerner. They are very responsive, respectful of owners and their homes, hard working and honest. You just don't come across companies like this very often. They did repairs for several suites in my building, and all of the other owners feel exactly like I do."

Approximate cost of services:
$1,500.00
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Company Response

Thank you, we really appreciate your review. Customer service and satisfaction is our top priority at Hoerner, and we are please to know that you and the other tenants were happy with the quality service you received. Thank you again for choosing Hoerner. We are here for all your plumbing and hot water heating needs.

Private User
Private User
Private User reviews Toronto, ON
10/10

plumbing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Thank you "HOERNER Heating & plumbing " for all the work done at my home after the basement water flood damage . All the HOERNER’s Heating & plumbing professional work is now functioning well .

Approximate cost of services:
$2.36
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Company Response

Thank you so much for taking the time out of your busy day to write this review. We are very pleased to hear that you enjoyed your experience with us and that everything is working well. We thank you for choosing Hoerner for drain needs and we look forward to your continued business.

Dan from Toronto
Dan from Toronto
3 reviews Toronto, ON
10/10

plumbing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

"I was very happy with the Hoerner work being done and the technicians. I wanted to make sure you all knew how much I appreciated your hard work and friendly attitudes."
attitudes

Approximate cost of services:
$3,000.00
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Company Response

Dan, Thank you so much. We totally appreciate you recognizing our technicians and taking time out of your busy day to do so. We are very glad to hear that they were efficient and friendly, good to work with. Thanks you so much for your patronage and we look forward to doing business with you in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hoerner Heating & Plumbing

Hoerner Heating & Plumbing is a locally-owned and family-operated business specializing in Plumbing, Hydronic heating, Drains, Heat pumps and Air conditioning.
Our expert team understands the importance of plumbing, heating, air conditioning, and drains.
Our team is equipped with the knowledge to determine the best solution for your specific needs.
We are trained professionals that excel in installing and maintaining hydronic heating systems, drains, plumbing, and heat pumps(air conditioning) offering you optimal comfort and energy efficiency.
Count on us for top quality service in reliable hydronic heating that delivers exceptional warm-throughout your home.

We are a fully insured and licensed plumbing and heating company.

Hoerner Heating & Plumbing
At Hoerner, there is an operator on Duty 24/7, so you will always speak with a live customer service person to communicate any of your issues with frozen pipe repairs, sump pump repairs, toilet repairs, faucet repair, drain repair, and any other emergencies.
At Hoerner, the technician provides an upfront price option or options at your home before the work begins for work such as water heater install, heat pump/air conditioning install, drain install, and repipe install before they begin.
At Hoerner, our trucks are well-stocked with plumbing and heating parts, often we can do it all with just one service call for a boiler repairs, water heater repairs, and radiator repairs.
When Hoerner visits your home, we clean up after all our work like we were never there. Drain digs and Boiler installs require extensive clean up.

Why we value the work we perform.
Service and installation create a valuable role in increasing the value of the homes. The performance of all the equipment, and fixtures in the home creates a better quality of life.

Give us a call at (416) 463-2573

CATEGORIES
Plumbing, Heating & Air Conditioning, and Drain Services
PRODUCTS
PLUMBING INSTALLATION Toilet Install Faucets Install Premium faucets install Tankless water heaters install. Sewage ejectors install Sump pump install Hydronic Heating Install WATER HEATER INSTALL Tankless water heater install Tank water heater install Heat pump water heater install HYDRONIC HEATING INSTALLS Install & service high-efficiency boilers for your home install Boiler install Radiant floor heating systems install Radiators Install. BOILER REPLACE OIL BOILERS DRAINS INSTALL New Drain pipes install Camera inspection drain install Mainline backwater Install Sink drain install FURNACES AIR CONDITIONERS HEAT PUMPS
SERVICES
PLUMBING REPAIR Toilet repair Faucet Repair Premium faucets repair Tankless water heaters repair Install Sewage ejectors Install sump pump. HYDRONIC HEATING Tankless Water Heater repair High-efficiency boiler repair Mid-efficiency Boiler repair Radiant floor heating repair. Radiator repair WATER HEATER REPAIR Tankless water heater repair tank water heater repair DRAIN REPAIR Clogged and blocked pipes and drains repair Camera inspection of drain repair Mainline backwater valves repair Sewage ejector repair Sump pump repair AIR CONDITIONER INSTALL & REPAIR FURNACE INSTALL & REPAIR HEAT PUMP INSTALL & REPAIR
BRANDS
BOILER NTI Boilers, Viessmann Boilers, Laars Boilers, Slant Fin Boilers, Weil McLain, Boiler Combi heating systems (condensing units) TANKLESS WATER HEATERS Navien and Rinnai WATER HEATER TANKS AO Smith, Bradford White, John Wood, Rheem, FAUCETS Moen faucets, Delta faucets, Kohler faucets, Grohe faucets, American Standard TOILETS Toto Toilet, American Standard toilet, PRODUCT Bio Clean-Drain liquid, Rydlyme Adey Mitsubishi Heat Pumps Mitsubishi Mini Splits Emergency Plumbing
STYLES
Hydronic Heating systems. Efficient. Professional. Old and New heating systems. Gas systems. Stelrads Emergency Service 24/7
SPECIALITIES
Tankless water heater install Radiant floor Install High efficiency boilers Install Bradford white combi core Replace Boiler combi units install Drain camera inspection Backwater water valve install and maintain. Building Trap Removal New water service Install Repipe house Install Sump pump install Heat pump/Air conditioning install Drain digs, Drain repairs,and Drain installs Radiator installs Basement Back ups Sump pump rebates Backwater valve rebates Heat pump rebates Emergency service 24/7 live customer service person answers the phone.
WEBSITE
https://www.hoerner.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
17
PAYMENT METHOD
Credit Card,Cheque,Cash
LICENSES
gasfitter, plumber
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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