Hoerner Heating & Plumbing

Our hot water heater broke down in the middle of January. I called Hoerner Plumbing and heating the following morning and they promptly scheduled a home visit that same morning. When an earlier time slot came available, they called and moved up my appointment time even more. The repairs were performed by Brad, one of their plumbers/gasfitters. Brad was extremely courteous and professional. He explained the work that needed to be done in advance and walked me through the work he was doing, as he completed it. I'd suspect that most plumbers with 10 years' experience have a good idea about the work they do, but I also think that not many were as thoughtful and customer-focused as Brad. I would recommend this company to anyone who is in need of reliable and timely service with a plumbing or heating problem.