Hoerner Heating & Plumbing

Plumbing
Toronto ON M4K 2R1
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Hoerner Heating & Plumbing
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97%

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Reviews for Hoerner Heating & Plumbing

Average customer rating:
9.7 10 (742 reviews)

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Private User
Private User
Private User reviews Old Toronto, ON
0/10

Boiler Maintenance

New owners have cancelled my service last minute twice and rebook out over a month later. When I have asked to speak with a manager I am told they have my message but are very busy and they do not return calls, For years prior to this the service was exceptional. Clearly the service has deteriorated in a very short time with the new owners.

Approximate cost of services:
$1.00
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Company Response

Thank you for taking the time to share your experience. We sincerely apologize for the repeated cancellations and the delays in addressing your boiler maintenance. We understand how frustrating this must have been, especially given the excellent service you’ve come to expect from us over the years. We take your concerns about communication and service quality very seriously. Please know that we’re working hard to improve and ensure that these issues are resolved. We’d appreciate the chance to make things right. Please contact Stephanie at 905-457-4425, and we will prioritize addressing your concerns directly. Thank you for bringing this to our attention and for your patience as we work to regain your trust.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Plugged Toilet

September 2024 !

We are pleased with the service received from HVAC. Marcus fixed our plugged toilet. He was very professional and spent a lot of time examining it and used hose and camera. We are pleased with the result. He also replaced a leaky pipe in the ceiling . We would definitely recommend Marcus! Thank you!

Approximate cost of services:
$800.00
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Company Response

Thank you for sharing your positive experience with us! We're delighted to hear that you were pleased with the service Marcus provided. It’s wonderful to know that he was thorough, professional, and resolved the issues with your toilet and leaky pipe to your satisfaction.

At Hoerner Heating & Plumbing, we strive to offer the best service possible, and it’s feedback like yours that motivates us to keep up the good work. Marcus will be thrilled to hear your kind words and recommendation!

If you ever need our services again, please don't hesitate to reach out. We’re always here to help!

smm in Mississauga
smm in Mississauga
7 reviews Mississauga, ON
10/10

Excellent Service, Knowledgeable Staff, Great choice for Plumbing and HVAC

This company is also know as Doctor HVAC. I had a leak in my 1" supply line to my tank from a failed soldered connection. It was beyond my soldering capabilities to solder the 1" fittings which needed to be replaced. This company was able to send a technician the next day. The window for the appointment is rather large (8am-4pm), however they do send you text and email alerts so that you know when the technician is on his way. Mark, the technician who did the work was great. He was knowledgeable, experienced and very pleasant to deal with. I'm pleased with the job Mark did. Because of my experience with Mark and my great experience with the company, I will sign up for their monthly service plan and will definitely use their services again.

Approximate cost of services:
$170.00
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Company Response

Thank you for your detailed feedback! We're delighted to hear that Mark provided knowledgeable and pleasant service. It's great to know that our notification system was helpful for you. We appreciate your decision to sign up for our monthly service plan and look forward to serving you again.

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Toilet - new valve

He was professional kind and generous with his time and knowledge! Always a pleasure to work with Hoerner staff and scheduling

Approximate cost of services:
$130.00
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Company Response

Thank you for the review regarding your toilet repair.

homeowner a.
homeowner a.
5 reviews Old Toronto, ON
10/10

Set of 5 plumbing projects

Hoerner did a wonderful job on five significant replacement projects in my home: gas water heater, outside faucet, sump pump, sewage ejector and wall-mounted toilet. Lance, Adam and Nic were excellent to work with and completed the projects faster than predicted. Hoerner's office staff are also terrific, so I strongly recommend the company.

Approximate cost of services:
$9,000.00
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Company Response

Thank you for the review. It was a pleasure working with you on all of your projects!

Chris Ross in Toronto
Chris Ross in Toronto
3 reviews Old Toronto, ON
10/10

Great Professional Service

We were in the middle of a kitchen Reno and discovered that we needed some pipes moved to accommodate one of the cabinets. I called Hoerner and Lance came the following morning. He priced the job on the spot and did the job right away. Price was fair and the job was done quickly and professionally. We have used Hoerner for 2 jobs now and highly recommend!

Approximate cost of services:
$250.00
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Company Response

Thank you Chris! Glad it was such a positive plumbing experience!

Slr
Slr
1 review East York, ON
10/10

Great Heating and Plumbing Company

Horner Heating and Plumbing never fails to provide prompt, knowledgeable and friendly service. Our technician Nick this time was amazing, great at explaining and a lovely, friendly guy.

Approximate cost of services:
$250.00
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Company Response

Thank you for your kind words! It was a pleasure working with you!

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Multiple issues dealt with super well

Nick came quickly and was super helpful and clear on what work needed to be done next. Thanks so much!

Approximate cost of services:
$25.00
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Company Response

Thank you! We appreciate the review!

Sarah Lu from Toronto
Sarah Lu from Toronto
6 reviews Toronto, ON
10/10

Professional competent crew

Nick, John and Alex from Hoerner did an amazing replacing my 100 year old broken clay pipe. This is a big dirty job that involves breaking concrete. They gave a detailed accurate quote, arrived and finished the work on time, and kept the space as clean as possible. They are also very polite and kept me informed about the work along the way. I definitely recommend their service!

Approximate cost of services:
$4,500.00
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Company Response

Thanks Sarah for the review! It was a pleasure to work with you.

Elena in Toronto
Elena in Toronto
5 reviews Toronto, ON
10/10

Sewer drain clog

We had a very good experience with the Hoerner team. Alex promptly responded to our phone call and dispatched a team of plumbers in a couple of hours. The technicians, Nick and Cole, were great - very professional, courteous and knowledgeable.

Using the camera, they showed the cause of the issue (tree roots) and explained every single step of the process to us. Planning to use the Hoerner Plumbing again.

Approximate cost of services:
$10.00
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Company Response

Thank you Elena! We'd love to work with you again too!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hoerner Heating & Plumbing

Hoerner Heating & Plumbing is a locally-owned and family-operated business specializing in Plumbing, Hydronic heating, Drains, Heat pumps and Air conditioning.
Our expert team understands the importance of plumbing, heating, air conditioning, and drains.
Our team is equipped with the knowledge to determine the best solution for your specific needs.
We are trained professionals that excel in installing and maintaining hydronic heating systems, drains, plumbing, and heat pumps(air conditioning) offering you optimal comfort and energy efficiency.
Count on us for top quality service in reliable hydronic heating that delivers exceptional warm-throughout your home.

We are a fully insured and licensed plumbing and heating company.

Hoerner Heating & Plumbing
At Hoerner, there is an operator on Duty 24/7, so you will always speak with a live customer service person to communicate any of your issues with frozen pipe repairs, sump pump repairs, toilet repairs, faucet repair, drain repair, and any other emergencies.
At Hoerner, the technician provides an upfront price option or options at your home before the work begins for work such as water heater install, heat pump/air conditioning install, drain install, and repipe install before they begin.
At Hoerner, our trucks are well-stocked with plumbing and heating parts, often we can do it all with just one service call for a boiler repairs, water heater repairs, and radiator repairs.
When Hoerner visits your home, we clean up after all our work like we were never there. Drain digs and Boiler installs require extensive clean up.

Why we value the work we perform.
Service and installation create a valuable role in increasing the value of the homes. The performance of all the equipment, and fixtures in the home creates a better quality of life.

Give us a call at (416) 463-2573

CATEGORIES
Plumbing, Heating & Air Conditioning, and Drain Services
PRODUCTS
PLUMBING INSTALLATION Toilet Install Faucets Install Premium faucets install Tankless water heaters install. Sewage ejectors install Sump pump install Hydronic Heating Install WATER HEATER INSTALL Tankless water heater install Tank water heater install Heat pump water heater install HYDRONIC HEATING INSTALLS Install & service high-efficiency boilers for your home install Boiler install Radiant floor heating systems install Radiators Install. BOILER REPLACE OIL BOILERS DRAINS INSTALL New Drain pipes install Camera inspection drain install Mainline backwater Install Sink drain install FURNACES AIR CONDITIONERS HEAT PUMPS
SERVICES
PLUMBING REPAIR Toilet repair Faucet Repair Premium faucets repair Tankless water heaters repair Install Sewage ejectors Install sump pump. HYDRONIC HEATING Tankless Water Heater repair High-efficiency boiler repair Mid-efficiency Boiler repair Radiant floor heating repair. Radiator repair WATER HEATER REPAIR Tankless water heater repair tank water heater repair DRAIN REPAIR Clogged and blocked pipes and drains repair Camera inspection of drain repair Mainline backwater valves repair Sewage ejector repair Sump pump repair AIR CONDITIONER INSTALL & REPAIR FURNACE INSTALL & REPAIR HEAT PUMP INSTALL & REPAIR
BRANDS
BOILER NTI Boilers, Viessmann Boilers, Laars Boilers, Slant Fin Boilers, Weil McLain, Boiler Combi heating systems (condensing units) TANKLESS WATER HEATERS Navien and Rinnai WATER HEATER TANKS AO Smith, Bradford White, John Wood, Rheem, FAUCETS Moen faucets, Delta faucets, Kohler faucets, Grohe faucets, American Standard TOILETS Toto Toilet, American Standard toilet, PRODUCT Bio Clean-Drain liquid, Rydlyme Adey Mitsubishi Heat Pumps Mitsubishi Mini Splits Emergency Plumbing
STYLES
Hydronic Heating systems. Efficient. Professional. Old and New heating systems. Gas systems. Stelrads Emergency Service 24/7
SPECIALITIES
Tankless water heater install Radiant floor Install High efficiency boilers Install Bradford white combi core Replace Boiler combi units install Drain camera inspection Backwater water valve install and maintain. Building Trap Removal New water service Install Repipe house Install Sump pump install Heat pump/Air conditioning install Drain digs, Drain repairs,and Drain installs Radiator installs Basement Back ups Sump pump rebates Backwater valve rebates Heat pump rebates Emergency service 24/7 live customer service person answers the phone.
WEBSITE
https://www.hoerner.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
17
PAYMENT METHOD
Credit Card,Cheque,Cash
LICENSES
gasfitter, plumber
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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