Hoerner Heating & Plumbing

Plumbing
Toronto ON M4K 2R1
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HomeStars  >  Heating & Air Conditioning in Toronto  >  Hoerner Heating & Plumbing  >  Boiler Circulator Pump Repair & Boiler Cleaning
Chris from Toronto
Chris from Toronto
11 reviews Toronto, ON
10/10

Boiler Circulator Pump Repair & Boiler Cleaning

The coupler on the circulator pump for my boiler broke resulting in a very loud buzzing sound loud enough to cause us to turn the heating off. I called Hoerner and set up an appointment - everything was easy to schedule.

The gentleman who arrived was prompt and professional and was able to fix the problem. He also suggested a cleaning of the boiler as I hadn't serviced it in two years - so I agreed to the extra work as it was clearly required.

Approximate cost of services:
$572.91
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Company Response

Thank you for your very honest review.
I will be sharing with my staff at the next staff meeting.
We are constantly striving to improve and therefore we so much appreciate your feedback. We are working on a 100% customer satisfaction system and so this is an area we will need to tweak.
Once again thanks so much for taking the time to write this.
We have limited information on you to contact you-just your first name. I will try to locate your job and follow up on the estimate.
Best
Tracey

Previous versions of this review:

Chris from Toronto
Chris from Toronto
11 reviews Toronto, ON
8/10

Boiler Circulator Pump Repair & Boiler Cleaning

The coupler on the circulator pump for my boiler broke resulting in a very loud buzzing sound loud enough to cause us to turn the heating off. I called Hoerner and set up an appointment - everything was easy to schedule.

The gentleman who arrived was prompt and professional and was able to fix the problem. He also suggested a cleaning of the boiler as I hadn't serviced it in two years - so I agreed to the extra work as it was clearly required.

The only reason why these guys don't get 10 stars from me is that I asked for a quote for changing out some old, leaky radiator valves - nobody ever got back to me.

Approximate cost of services:
$572.91