Drain Works Plumbing

Plumbing
Toronto ON M8Z 3L2
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Drain Works Plumbing
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95%

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Reviews for Drain Works Plumbing

Average customer rating:
9.5 10 (1625 reviews)

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Todd in North York
Todd in North York
1 review North York, ON
10/10

Main Line Backflow Preventer

Armando and the crew were punctual, professional and courteous.

Work was done exceptionally and the whole experience was smooth and precise. Armando was available to answer my questions and was very prompt in returning messages.

I would most definately use Drainworks again.

Approximate cost of services:
$3,000.00
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Company Response

**Thanks Todd** We certainly appreciate your review and thank you for taking the time to share this experience. We do look forward to being the plumbing and drain service providers you rely on should you require our services again in the future.

Emily in North York
Emily in North York
2 reviews North York, ON
10/10

minor bathroom and kitchen fixes

The plumber noted several thing that could be fixed.
* change the level of the float in the toilet
* install a Moen thing in a faucet. (no charge for the thing as it is provided free from Moen)
* provide and install a new flapper in a toilet
tighten the kitchen faucet.
Given that i did not have to pay for the service call, I find $200 for these jobs rather high.

Approximate cost of services:
$200.00
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Company Response

**Thanks Emily** We value your review and your input. As a long time repeat customer and a DrainWorks member we would like to inform you that the costs incurred are more than fair by industry standards when having a highly qualified, licensed and insured plumber sent over to perform the list of repairs you indicated. Should you have any other concerns or need more clarification, please feel free to contact our office. We do value your patronage. We have and continue to look forward to being your plumbing and drain service providers.

katrina
katrina
4 reviews Burlington, ON
9/10

clear sewer drain

Thank you so much to drainworks for clearing my sewer drain. William at your call centre was polite and courteous. Matt achcinski, the service technician was great. He was professional and very knowledgable. Would definetely recommend your service to friends!!

Approximate cost of services:
$250.00
What could this company do to improve their services?
nothing
Any advice to offer fellow homeowners facing a similar project?
nope
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Company Response

**Thanks Katrina** It was a pleasure reading your review to learn that you were so satisfied with the service your received from initial phone call into our office, to the completion of our technicians work. Thank you in advance for any referrals you make on our behalf and thank you for choosing DrainWorks.

NorthStar
NorthStar
1 review North York, ON
7/10

Replacing leaking pipe & installing new shut-off valves

I was very disappointed when I discovered that pipe fixed by one of my friends is leaking . I call DrainWorks (they come up when I was google for the plumbers in my area). They came at promised time, The guy was very Kind and did explain to me what work he would have to do and how much it will cost. He finished everything in less than an hour. For the time he spent doing his job , cost was a little bit to high. But in his favor I should mention that he did tell me the price from the very beginning.
Quality of job was great, price was stated right in the beginning, but still I think the service is over priced, at least in my case.

Approximate cost of services:
$500.00
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Company Response

**Thanks NorthStar** We appreciate your review and value your input. DrainWorks’ staff is highly skilled and works as efficient as possible to ensure the correct repair is done as quickly as possible without compromising quality because we value our customer’s time. Having said that, it is also important to note that our plumber was on site at your home for 2 hours, not less than one hour as you indicated. It is rewarding to know that you were happy with the service and the quality of the work, however, using the length of time a repair takes as a measurement for cost is not accurate because DrainWorks does not charge by the hour. On the flip side, the same repair could have taken longer by someone less skilled who charges by the hour, wasting both a customer’s time and money. Hope this has shed some light on your concern. We do look forward to being your plumbing and drain service providers in the future should you require our assistance again.

Walter at Yonge and St. Clair
Walter at Yonge and St. Clair
2 reviews Toronto, ON
10/10

Plumbing assessment and repairs

As always, we call Drainworks when we have a problem. They come quickly. They are clear in their description of the problem. They provide a quote before they do the work. The work is done expeditiously and we have never had to call them back.

Approximate cost of services:
$300.00
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Company Response

**Thanks Walter** We are grateful for the review and the kind words. We thank you for making DrainWorks your choice for plumbing and drain service.

ME in Bloor West Village
ME in Bloor West Village
4 reviews Toronto, ON
10/10

plumbing inspection

Jeff was very honest, and personable. I am a Diamond Club Member and Drainworks is also always quick to come and help. They also take care to wear shoe covers so as not to mess up your house. Always a nice touch.

Approximate cost of services:
$0.00
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Company Response

**Thanks ME** We appreciate your review and value your patronage. It is rewarding to have you as a member and to know that DrainWorks is the plumbing and drain service providers you rely on.

Susan in Teddington Park
Susan in Teddington Park
2 reviews Toronto, ON
10/10

Replacement of leaky laundry room faucet

I have been a customer of Drainworks for a number of years. Their service is phenomenal. Every time I have had to call them I have been impressed by the skill and professionalism of all staff. They come when they say they are coming, they do the work expertly, everything is guaranteed, end of story.

Approximate cost of services:
$300.00
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Company Response

**Thanks Susan** We are grateful for the review and are extremely happy to have you as a satisfied repeat customer. We do value your patronage and are proud to be your plumbing and drain service providers when our assistance is required. Thank you for the kind words and thank you for choosing DrainWorks.

The Beaches
The Beaches
2 reviews Toronto, ON
10/10

Backed up sewer due to tree root growth in the waste pipe.

I had a problem with the sewer backing up when I first purchased the house. I called a few plumbers and the only ones that could come out immediately were drainworks. The gentlement that work for this company are competent and professional. The work was completed in a timely matter. They walked me through exactly what will happen and the costs involved. There were no hidden costs. This is the second time I have used the company and I would not hesitate to use them again in the future.

Approximate cost of services:
$3,600.00
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Company Response

**Thanks** It was a pleasure reading your review and learning that you are continually satisfied with the service you receive from DrainWorks. We value your patronage and are proud to be the plumbing and drain service providers you rely on.

Sara - Port Royal, Scarborough
Sara - Port Royal, Scarborough
1 review Scarborough, ON
10/10

Sewage Back-up

Drainwork Company employees know what they are doing. I called them for an emergency sewer back-up in my basement and they were there within the time they promised. They did a good job. I recommend this company to anyone who require a plumbing/drain services.

Sara

Approximate cost of services:
$260.00
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Company Response

**Thanks Sara** We appreciate your review and thank you for choosing DrainWorks. It is rewarding to learn that you were so satisfied with our service. Thanks for the kind words. We look forward to being the plumbing and drain service providers you can rely on.

Paul I in Etobicoke
Paul I in Etobicoke
1 review Etobicoke, ON
10/10

Drain Works

Drain Works did a great job repairing my blocked drain and would highly recommend them to everyone. They did an excellent job on the customer service front and a excellent job of cleaning up all the mess...dirty job. I would highly recommend this company. Paul Innocente- 27 Fulham Drive Toronto, On- M8W4T1-Please send the cheque- thanks again

Approximate cost of services:
$3,000.00
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Company Response

**Thanks Paul** We value your input and we’re glad to learn that you were so pleased with the services you received. Thank you in advance for any referrals you make on our behalf. We look forward to being the plumbing and drain service providers you rely on.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain Works Plumbing

DrainWorks Plumbing is a customer-first, Toronto-based plumbing company providing full plumbing services, drain cleaning, drain repair and drain replacement. All our plumbers are 100% licensed, insured and commission-free! We take great pride in being one of the most reviewed companies on HomeStars in North America! We are also proud to say that we have been chosen (twice) as the "best plumber in the city" by Toronto Life magazine, as evidenced by their "Busy person's survival guide" issue. High praise from a wonderful and trusted publication!

We employ full-time salaried plumbers rather than commission-based plumbers that are motivated to up-sell you. All of the DrainWorks plumbers in Toronto and surrounding areas are fully licensed, insured, and professionally trained. We are also proud to say that 100% of our employees have been with us for 10 years or more. Finally, an experienced local plumber near you that you can trust and rely on!

Further, we've recently had the honor of being one of a select few companies across all trades, hand picked by Gemini award winning TV host and contractor, Bryan Baeumler, of HGTV's Leave it to Bryan and Disaster DIY to be Baeumler Approved. A high mark of quality, indeed.

You can count on DrainWorks for all your plumbing and drain-related needs in Toronto. Our plumbers are ready for your call with clear and upfront pricing and will always arrive on-time and fully prepared with everything they can foreseeably need.

DrainWorks Plumbing also likes to help and support our local Toronto community and charities, such as for the Easter Seals and SickKids Foundation.
Please take a few moments to read these plumbing reviews from our customers, so you too can learn about and take advantage of the ‘DrainWorks Difference’. We hope you choose us for your next call to the plumber!

CATEGORIES
Drainage Contractors, Bathroom & Kitchen - Fixtures & Accessories, Drain Services, Plumbing, and Waterproofing
PRODUCTS
Plumbing problem? Drain clog, drain backup, or basement flood? Or do you just need a new plumbing fixture installation? Or perhaps a full drain pipe excavation and replacement?
SERVICES
Full service plumbing, emergency plumbers, complete drain cleaning, underground sewer pipe replacement and waterproofing
STYLES
Available with clear upfront pricing, on time & prepared!
SPECIALITIES
Residential plumbing services in Toronto, drain cleaning, drain pipe excavation and replacement, drain snake rootering, drain camera inspections, drain hydro-jetting and more.
WEBSITE
https://drainworks.com
YEAR ESTABLISHED
1995
PAYMENT METHOD
Cash, Interac, Visa, MasterCard
LICENSES
Master Plumber License P26570; Plumbing Contractor License T94-4853957
MEMBERSHIPS
Better Business Bureau, Ontario Regional Common Ground Alliance, PSI, Retail Council of Canada
LIABILITY INSURANCE
Yes
DIPLOMAS
WHMIS, Staples Canada wide Service Excellence Award, recognition by 2 Prime Ministers and 4 Premiers
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime warranty on all new underground drain workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.