Drain Rescue Plumbers

What started as a toilet backup challenge, evolved into a more substantial sanitary drain blockage running out to the street. The entire project took over a week, as we bunked with family members for the duration. Drain Rescue team was professional and dedicated to solving our problem from the outset. The supervisor remained engaged throughout our journey, including guiding our interaction with the city water works team to ensure they took responsibility for their portion of the work to be done. We will recommend Drain Rescue in the future.

Was worried about leaking after rain and long use of these pipes/drains/faucets, so this was a preventative measure to escape future emergencies.
Was more expensive than expected to replace faucet handles.

I had a pipe burst overnight and woke up to running water in the basement. Called Drain Rescue and they ensured I had turned off my water at the main. They then had a plumber at my house within 2 hours. He was polite, efficient and made the necessary repairs including replacing my bathroom faucet in less than 40 minutes. I was very impressed.

Writing this review to let others know what this company did to my basement. I had to have a backwater valve installed at my house and after it was installed, my basement flooded with raw sewage. There was feces and pee in my floors, subfloors, you name it. I am attaching a picture here because a picture is worth a thousand words.
If you desire raw sewage in your basement and no help from them afterward, go with them.
The photo I am attaching here is BEFORE WAY bigger problems arose (this is only step 1). There is sewage in just about every part of my basement.
They know this. The building inspector said he only inspected what was visible, not the faulty flap 6 ft down.
This is supposed to have a 25-yr warranty on top of it - do you think they honored that in any way?

Arrived fast on a saturday morning, and do a good and excellent job. Will recommend to my friends.

Everything was done on time with good response! Operator was courteous and nice. Work was done over the weekend. I highly recommend them.

I had to replace clay pipes underneath my basement floor, and a toilet that was leaking into my basement ceiling. All work was done professionally in a timely manner, with followup from the company to ensure everything was completed to my satisfaction. I can't fault them on the quality of their work. I only gave 4/5 stars because they are expensive. Both my jobs were emergencies and Drain Rescue Plumbers responded to my call for help immediately, unlike another company that I booked and never showed. I guess you pay for what you get, but if your jobs are not emergencies, I suggest getting more than one quote.

We feel that the assessment of work, and timeliness of completion were impressive.
Though the establishment by the city of ‘where to dig’ took some time to achieve, the communications between the office and ourselves were regular and professional.
The individuals working on site were very tidy and considerate of our home and selves.
From start to finish, this was a positive experience, despite the unfortunate cards dealt with sewage backed up in the basement.
Thanks to the team at Drain Rescue!

When my water was turned off then turned back on the toilet would not flush properly.
I had to keep a pot in the bathtub to fill the tank to flush the toilet.
I was pleased with Drain Rescue job at fixing the problem another company created my turning my water off.

The guys did a great job excavating both the inside and outside of my house to replace 6-8 feet of drain pipes. They cleaned up well and were very friendly. They also had very competitive pricing.