Cozy World Inc.

I was looking for a whole home humidifier because the air was just too dry. The humidity was only 27% in the home which is way too low. I shopped around but could not find a humidifier where it was easy to find replacement filter pads. I called Cozy World and Fred offered a Honeywell model at a very reasonable price. It was also very easy to find replacement filters for it. I made the appointment for Monday morning. Fred arrived on time and installed the unit beautifully within an hour or so. It took about one week but now the humidity is at 40% which is what I wanted it to be. I highly recommend Cozy World.

When I contacted Boris on January 21, 2014(our last real severe cold snap) asking for his advice on the fact that the temperature of my home was not being able to acheive the thermostat setpoint on very cold nights(It had happened once before in December 2013, but not consistently), and gave him some furnace diagnostic information and sent a picture, he had Farhad come over within 24 hours to check things out, and prepared to fix what was wrong. The furnace had been installed almost 4 years earlier by Cozy World, and I hadn't experienced any problems with it until December 2013. As soon as Farhad arrived, he opened up the furnace, and replaced some of the components related to the trouble code that was identified. Within 30 minutes, he was done, and the furnace was re-started, and haven't had an issue for the last 3 weeks, even though it has been quite cold since then. Great work and thanks for the quick and effective warranty service to both Boris and Farhad!

On January 23 our old furnace gave up on us.A friend of mine referred me to Boris Sherman of Cozy World Inc.He came to my house punctually at 4 pm.He was very knowledgeable and helpful,He explained the different systems very well and what was most suitable for my home.So the very next day, Kam and Chris came over to install the new furnace,very professional friendly and courteous.they left the place the way they found.I am very very happy and satisfied!!!The very next day Boris called to ask how it wen't.I recommend this company with great pleasure!!!

It's all true - these guys are amazing! When our furnace "died" we started the process of getting quotes. There was no comparison. Fred and his crew were true professionals from start to finish. Fred was kind enough to make some really good suggestions that saved us time and money.

I few months later the water heater went too. I called Fred and even though the lights had gone out in most of the city during that time and this is not their core business he was able to go out of his way to assist us and replaced the water heater within a few days.

Thank you!

I can only reiterate the high compliments that have been paid to Boris and CozyWorld by countless reviewers before me. Boris is often described as a 'gentleman' and this is the perfect description - he is a wonderful, courteous, calm and forthright gentleman with great integrity - you will not find any attempts here to 'upsell' you to a bigger or more expensive furnace you don't need. If only all contractors were like Cozy World - what a pleasure to deal with. We replaced our 29-year-old furnace with a Goodman 96% efficiency, variable-speed (DC) motor, 45,000 BTU furnace. The Goodman furnaces come with great parts & labour warranties but we asked to purchase an additional 5-year Labour warranty (for a total of 10 years) ($120) for our own peace of mind. Cozy also installed a chimney liner for safety reasons - to ensure that carbon monoxide exhaust from the hot-water heater doesn't fall back into the house due to a cold chimney - as the new furnace is direct-vented, it no longer uses the chimney (which used to be kept warm by the old furnace exhaust.) The old (enormous) furnace was also removed and disposed of. The installers, Kam and his assistant, were oustanding examples of hard workers - efficient, tireless, quite expert in their installation, and left everything very neat and tidy. They were also, like Boris, the epitome of courteous. This company really has a wonderful way of treating customers that other professionals could learn from. I unequivocally recommend Cozy World.

We would like to recommend Farhad of Cozy World Inc. for providing us prompt service but mainly for being professional, reliable, knowledgeable and very trustworthy. Even though the company sent the wrong heat exchanger, he did not just make us wait; instead he fixed the unit and dealt with returning the wrong heat exchanger. A pleasure to deal with him.

Great repair call experience. I call Cozy early morning Fred pickup the call I explained to him the symptoms and he quoted me the cost over the phone and ran to my place and got my furnace fixed in 15 mins. The thing i like with Cozy they are honest and professional.

Canadian nightmare. No heat on a -20 C day. Luckily; the fireplace kept the house warm enough overnight not to freeze.

Fred came first thing on a Saturday morning with short notice..

Quick diagnosis; courteous, honest opinions and professional repairs at a reasonable price.

For HVAC repairs; you want a skilled professional and it's obvious that Fred knows what he's doing.

Will be recommending his services to friends and family.

My furnace did not sound too good last night, and by the morning it was not working at all. As usual I popped on Homestars and Cozy World stood out because of their fantastic reviews. I now know why. I called the number and explained the symptoms and Fred knew the problem right away. He came on time, fixed it very quickly at a reasonable cost and was a pleasure to talk to. Please do not hesitate to call Cozy World for HVAC needs. Fred, we'll be in touch about that humidifier.