Cozy World Inc.

Formerly Majestic Indoor Air & Cozy World
Heating & Air Conditioning
Toronto ON M3H 2V1
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Reviews for Cozy World Inc.

Average customer rating:
10 10 (1428 reviews)

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Eric from Scarborough
Eric from Scarborough
2 reviews Scarborough, ON
10/10

Natural Gas Furnace Installation

Our 15 year old furnace stopped working recently - of course, in the middle of winter. I called 3 companies to come out and give a quote on a replacement. I gave the work to Cozy World. The costs were very reasonable - not suspiciously low.

Boris came out the same day I called to do the estimate. He was very thorough, knowledgable and made some very helpful suggestions. The other two companies, one being a very large one (you can guess which one) were not as helpful and even tried to sell me a lesser model for $1500 more than Cozy World.

Boris had his guys come out and install the furnace two days later. They were very professional and very helpful whenever I had any questions. We now have a very warm and cozy home thanks to them.

Don't be fooled by large companies trying to sell you service plans and packages. They have a ton of overhead and it'll come out of your pocket. Stick with a good, local business like Cozy World.

Approximate cost of services:
$3,100.00
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Company Response

Hi Eric. I am glad to hear that your home is "very warm and cozy". Thank you very much for your business. Boris

Jeremy in Toronto
Jeremy in Toronto
11 reviews Old Toronto, ON
10/10

Furnace replacement and install

I had my first experience with Fred before I even used his services to replace my old furnace. When my old furnace didn't seem to be working i phoned Fred to ask if he could come to the house to take a look at what might be wrong. Fred spent over half an hour on the phone with me that morning to correct the problem. I knew right there and then that if I needed to replace my furnace I would definitely be using his company. A month or so later my wife and I decided to change our furnace as it was over 18 years old and on it's last legs. The entire process with Fred from start to finish was as good as it comes. His team was extremely professional and clean. His consultation meeting was extremely thorough and gave my wife and I a great deal of comfort in the choice we had made. He followed up with a visit to the house to correct all of the heating and duct problems I was having separately from my furnace issues. He even then came back a third time to help me fix my grills and dampers so that the heat distribution in my home was as improved as possible. If you are in need of a new furnace or a repair to your existing one you cannot go wrong with Fred. Pretty hard these days to come by a reliable high-quality tradesperson. Fred is definitely one of those diamonds in the rough.

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Jeremy
I am glad I could help
Thank you for your kind words ..
thanks again

Katerina in Toronto
Katerina in Toronto
9 reviews Toronto, ON
10/10

Furnace Repair

My furnace stopped working suddenly in the middle of winter and Fred responded immediately. He couldn't get to my house until the following day but he spent 20mins on the phone with me to see if we could get it started again. He called several times the next day with exact information on where he was and when he would be able to get to me.
He was very knowledgeable and as soon as he arrived he found the problem. It was a plumbing issue but he stayed to explain to me what I needed to do and arranged a temporary fix until the plumber could reroute my hose.
I would highly recommend Fred and will definitely use him again in the future.

Approximate cost of services:
$0.00
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Company Response

HI
thank you very much I am glad I could help

heather & marcus
heather & marcus
3 reviews Etobicoke, ON
10/10

Furnace

It was time to replace our 18 year old furnace. We called Cozy World and Boris came to our home and provided a quote on a new furnace. We had contacted a couple of other furnace providers but decided to go with Cozy World. We were comfortable with the advice given to us by Boris and appreciated the amount of time he spent with us. We've had our new furnace for a couple of months now and we are very happy with our decision.

Approximate cost of services:
$4,100.00
2 of 2 people found this review helpful.
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Ram from North York
Ram from North York
2 reviews North York, ON
10/10

Furnace replacement

My mother in law asked me to look for a furnace company for her as her furnace stopped producing heat a few days ago. I called a few companies including Cozy World and a second one listed on this website ( will not mention their company name). The other company on this website sent a contractor who stayed for 10 minutes and told my mother in law that her furnace is broken and quoted her $6000 for a new furnace.
Boris from Cozy World came in shortly after. What a gentleman this man is. He inspected the issue in more detail, stayed for nearly one hour and advised that there is nothing wrong with the furnace but rather the air circulation was being blocked. He managed to unblock the air circulation and an hour later the heat in the house was reinstated. There was nothing wrong with the furnace !!!
Boris is an honest man, a professional and will be our family's go to guy. Other companies, including the other company on this website (whom by the way was advertising about their integrity on CP 24) tried talking us into buying a new furnace in ten minutes when all that was needed was some maintenance work.
If you are looking for an honest and professional furnace contractor, call Boris.
If all the contractors out there were like you, the world would be a much better place.
Cozy World has earned our respect and full loyalty.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Ram, thank you very much for your kind words. It's been my pleasure to deal with you and your mom-in-law.

Sheila from Markham
Sheila from Markham
2 reviews Markham, ON
10/10

Furnace

Over the Christmas break, our furnace stopped working on one I the coldest days and had called Fred after being told by another that I would have to change my furnace. Fred was punctual and came the very same day. He diagnosed the problem in minutes and was out. The confidence and preciseness was much appreciated. I would definitely recommend Cozy World Inc to anyone in need. Here's to a job well done!

Approximate cost of services:
$150.00
1 of 1 people found this review helpful.
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Julia from North York
Julia from North York
2 reviews North York, ON
10/10

New Furnace

Great service! Got an appointment on the same day during Christmas holidays, everything was done very fast. Several products were presented from various price categories. Very satisfied with the service.

Approximate cost of services:
$4,000.00
0 of 1 people found this review helpful.
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CW from Toronto
CW from Toronto
1 review Toronto, ON
10/10

Furnace repair

Re: Cozy World Inc.
Christmas eve broken furnace motor (power just went back on, suddenly no heat.)
Just wanted to let everybody know they are as advertised.
On time, Fred called back when he said he would. Price was what they said it would be. Friendly manner and didn't try to up sell me. Wish everybody we had to deal with was like this. Very satisfied would recommend!

Approximate cost of services:
$550.00
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Alex Koo from Toronto
Alex Koo from Toronto
2 reviews Toronto, ON
10/10

New Furnace

I was very happy with Boris. He was nice, prompt, and his crew was friendly and efficient. I'll now tell you why I selected him in the first place which is the most important thing.

Boris was the 2nd person to respond to all my emails the day I started looking and he came the next day. I saw 4 different companies and in the end I selected Cozy World. Of them, Boris was NOT the best salesman. However, he was the one who focused the most on telling me about construction, furnace needs, options, etc. He encouraged me to email/call him with any questions about furnaces, and not just money and financing options. I really liked this.

I took him up on his offer after doing lots of research and he took the time to respond to half a dozen emails with questions about furnace details. This was extremely important to me.

I will always choose someone who is keen on educating the consumer first and foremost. After it all I have a new furnace that I'm happy with, and I also know way more about gas furnaces now than I'm willing to admit!

Approximate cost of services:
$3,000.00
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Company Response

Alex, I am glad you are happy with our job. I was my pleasure working with you. Happy New Year!

Joshua Kay from Toronto
Joshua Kay from Toronto
1 review Toronto, ON
10/10

Furnace Repair

We awoke to a pretty chilly house on Dec 26th, 2013. After trying to reach the company I have dealt with in the past, I read some reviews on Homestars and decided to call Cozy World. I immediately got in touch with Fred who promised to be out within 2 hours. He arrived punctually, immediately assessed the fault, and came up with a cost effective way to address it. He was kind, patient, courteous, and kept a clean workspace. My wife and I cannot thank Fred enough for his help, and we would gladly recommend his services to our family and friends. We will be calling Cozy World for any future heating or air conditioning needs.

Approximate cost of services:
$160.00
1 of 1 people found this review helpful.
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Company Response

Hi Jashua
Thank you verymuch for writing the review ..

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cozy World Inc.

We are Toronto HVAC contractor providing installation of air source heat pumps, heat pump for Greener Homes Grant and other heating and air conditioning service GTA. Heating services include furnace installation, maintenance, cleaning, tune up, repair, including emergency repair. Air conditioning services include air conditioner installation, maintenance, cleaning, tune up, repair, including emergency repair. We install ductless air conditioner and tankless water heater. Indoor air quality service includes humidifier installation and air purifier installation. .We service Aurora, Brampton, Concord, Etobicoke, Markham, Mississauga, North York, Richmond Hill, Scarborough, Thornhill, Toronto, Unionville, Vaughan, Woodbridge, Newmarket, Maple

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Air source heat pumps; heat pumps for Greener Homes Grant; High efficiency furnace and central air conditioner
SERVICES
Central air heating and air conditioning of residential HVAC systems
BRANDS
Lennox Premier Dealer
SPECIALITIES
Air source heat pumps; heat pumps for Greener Homes Grant; High efficiency furnace and central air conditioner
WEBSITE
https://www.cozyworld.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Cheque, cash, Visa, Master card, Interac
LICENSES
TSSA contractor license, Gas Fitter 1, Air Conditioning and Refrigeration Mechanic 313A
MEMBERSHIPS
BBB, HRAI, ESA,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Depends on the product.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.