Cozy World Inc.

Formerly Majestic Indoor Air & Cozy World
Heating & Air Conditioning
Toronto ON M3H 2V1
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Reviews for Cozy World Inc.

Average customer rating:
10 10 (1428 reviews)

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byocho in Toronto
byocho in Toronto
2 reviews Toronto, ON
10/10

Furnace & A/C Install - Cost Savings Over A Year

Instead of posting a review immediately, waited almost 1 year. Often when reviews are done immediately, you wonder whether the workmanship, quality of installation, and recommendation of components are still valid when time passes.

I can say that Cozy World, delivered on what they said they would then when installed (Aug 2015), and one year later.

Was originally considering a high effiency furnace and high efficiency 17 SEER+ A/C, with the accompanying high cost. My old A/C unit was more than 20 years old, where I hesitated to turn on A/C due to electricity costs.

With due diligence received 3 quotes, from companies all recommended on HomeStars. However, of the 3 quotes, the only quote I wanted to go with was Cozy World.

On the recommendation of Farhad, money was saved. A lower SEER A/C unit, when paired with a high efficiency Lennox furnace, has their efficiency boosted. Made complete sense, to have a lower cost for a less expensive A/C unit, for greater efficiency. Strangely, none of the other companies mentioned this cost and energy efficiency savings, instead quoting me for A/C units SEER 17 and above.

Purchased a Lennox 98+% efficiency, and a Lennox A/C, with SEER 14. When paired together, the efficiency of the A/C is boosted to 16 SEER. Also installed a Wifi thermostat, and MERV 11 Media Filter.

Workmanship and cleanup were exemplary on day of install. Finished on time, and felt the techs who came, treated my home as if it was their own.

The real benefit was seen in lower heating and cooling bills over the next year, where I would guesstimate savings between 10-15% each month, from my previous comparable bills, with some months, approaching 20% savings. All this without monitoring usage of my A/C on the hot and electricity demanding days. The other benefit was a more comfortable home, a furnace so quiet I sometimes don't realize it's on, and no more sleepless nights for the family due to uncomfortable temperatures.

Thanks Cozy World for saving me money on the front end, and in years to come.

I have no hesitation to recommend Cozy World to friends and family, and will be looking to them for any and all future HVAC needs.

Approximate cost of services:
$8,600.00
1 of 1 people found this review helpful.
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Company Response

Hello,
Thank you very much for your kind review and for revisiting Homestars a year later.
Team Cozy World

Melissa
Melissa
5 reviews Toronto, ON
10/10

Replacement of furnace and air conditioning

We called Cozy World for an estimate on a specific new furnace and air conditioner unit. Their quote was reasonable and we were offered a better air conditioning unit in comparison to quotes we received from other companies.
On the day of installation, Fred was on time and installation was completed in the afternoon. The guys were very clean (they tarped the floors) and took the old units away.
We are very happy with the service provided by Cozy World.

Thanks,
Chris and Melissa

Approximate cost of services:
$7,900.00
1 of 1 people found this review helpful.
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Company Response

Hello Melissa,
I am glad you chose a better unit, not cheaper. It will serve you well for years to come.
Team Cozy World

Private User
Private User
Private User reviews Toronto, ON
10/10

Quick, fair, helpful and good rates

Our AC stopped working. Called another company and they charged me $350 for maintenance and diagnostic. Their "diagnosis" was it would likely cost me $3,000 to fix my problem over a couple weeks. I paid them the $350 and never called them again.

Then we found Cozy World on Homestars. Talked to Ray (Reza) and he was able to come out the next morning to check it out for an $85 fee. He put some refrigerant in for another $200 and the AC started working immediately. He said it's too hot to do a test right now (the same test Belyea wanted to charge me $900 for!) to see what caused the problem but that there would be enough gas to last the summer and to call him out for maintenance next year for $120. He even gave us tips on how to use our equipment.

We are so relieved and thankful! We are never calling anyone else for our future HVAC needs. Thank you, Cozy World!

Approximate cost of services:
$300.00
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Company Response

Dear customer. Thank you very much for the review. There was one small leak that was easy to fix. Ray did it. No other leaks were found at that time. Hopefully that was the last leak. Some leaks are extremely small and not easy to detect. Some leaks even appear when the AC is not running - at winter time. The next season we'll see. Best Regards.

Sam in Mississauga
Sam in Mississauga
3 reviews Brampton, ON
10/10

New Furnace and Air Conditioner

The new furnace and air conditioner are working very well, and I am very happy with it. Thank you Farhad and thank you to the two installers who did a great job. Of particular note, the installers were able to replace >10 foot exhaust pipe without removing any ceiling tiles and with very limited space on either side thanks to their ingenuity and creativity!

You provide a true end-to-end quality service, - from the initial quote, to the installation, to the follow up to ensure that the warranty is in place, and checking to ensure that I am happy with my new HVAC system.

I sincerely appreciate the thoroughness and professionalism that you and your workers have provided. You have given me something that money cannot buy, - peace of mind.

Approximate cost of services:
$7,390.20
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Company Response

Sam, thank you very much for your kind words. On every job our installers treat the customer's home as their own.
Team Cozy World

Candy Hon from Markham
Candy Hon from Markham
1 review Markham, ON
10/10

New AC, Furnace and Thermostat

I am so glad I found Cozy World on HomeStars. We purchased our home a year ago and the previous homeowner didn't change out the original AC and Furnace (builder models), which were nearing the end of their lives. When we turned on the AC, air came out but it wasn't cooling the place down at all. Upon contacting Cozy World, Fred quickly arranged a time to come over and help us assess the situation.

Fred took a look at our home and units carefully and gave us a detailed breakdown of the options available to us. He provided us with a lot of information and thoughtfully walked us through the benefits and considerations for each model. He also shared with us the approach his team would take for the installation, should we decide to move forward. His knowledge and expertise in this field shone through our conversation, and he anticipated the types of questions and concerns we had.

On the day of the install, his team arrived promptly and kept to themselves for the day. They were very respectful to our home and cleaned up after the work was complete. They provided us with detailed instructions on how to operate the units, as well as maintenance tips that would help extend the life of our units.

Fred also took care of our rebate submission very promptly and efficiently. On the same night, we had already received confirmations from the various companies indicating the rebate submissions had been received. He also took the time to ask us about the installation and how it went. His care and attention to the whole process, from our initial interaction to post-installation, was simply stellar. He showed a lot of passion and made sure his clients were equipped with what they need. I am so happy to have worked with Fred and his team, and would recommend Cozy World without any hesitation.

Approximate cost of services:
$7,800.00
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Company Response

Wow! Thank you for the great and detailed review. It's been our pleasure working for your.
Team Cozy World

Marilyn in Toronto
Marilyn in Toronto
2 reviews Toronto, ON
10/10

Service was excellent and attentive

Cozy World paid attention to our needs and the installation was completed with care along with the appropriate explanations.
We were very pleased with the results. Service was great and we trust it will continue to be so.

Approximate cost of services:
$9.00
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Company Response

Hello Marilyn. Thank you very much for choosing us.
Team Cozy World

Sandra in Markham
Sandra in Markham
3 reviews Markham, ON
10/10

AC and Furnace replacement

Our 23 year old AC finally gave out this season, so we decided that it was time to replace both the AC and the equally old Furnace. We called Cozy World along with 3 other companies to get quotes. I met Boris and felt that he was trustworthy, knowledgeable and honest. Cozy World was not the lowest, but based on the great Homestars reviews, we decided to give them the job. Kam was the installer and he was professional and had great work ethics. The job was clean and the Lennox system they installed works wonderfully. Boris took care of submitting the warranty and the rebates for us. We are very pleased and thankful that we found Cozy World - we highly recommend them.

Approximate cost of services:
$10,000.00
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Company Response

Hello Sandra. Thank you very much for choosing us.
Boris

Private User
Private User
Private User reviews Toronto, ON
10/10

Barbecue Gas Hookup

The guy came out within 2 hours with the necessary adapter and connected our barbecue. He was a very pleasant person. Can't ask for more and would definitely recommend him using his services.

Review has 1 previous version
Approximate cost of services:
$175.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much for giving us a call.
Team Cozy World

Don in Toronto
Don in Toronto
1 review Toronto, ON
10/10

High Efficiency Furnace

Can't say enough about these people. I received 4 quotes with Cozy World's the most competitive on the unit we selected. Sales were first class, no pressure with Boris he explains the pros with each furnace option, you make the decision. After reviewing all options we selected the higher efficiency and have been really impressed with the improvement versus our previous furnace. The installation crew were also first class. They arrived on time were hard working and knew their stuff. Their politeness just another plus. Everything was cleaned up perfectly.

Approximate cost of services:
$1.00
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Company Response

Don, thanks a lot for your kind words.

Boris

Simon in Vaughan
Simon in Vaughan
1 review ,
10/10

Lennox Elite AC install, humidifier, filter upgrade

Boris provides excellent customer service, responding to texts, calls and emails immediately (even as late as 10pm). Him and his team showed up exactly at the time they stated (1pm) and completed the work on a very hot day. I was relaxing in a cool room by the evening. They are very mindful of your home, laying down drop sheets where they're walking. They cleaned up well after the job too. Boris took the time to explain each component that they put in. They mounted our unit to the wall outside (couldn't be on the ground in a new development area). Rewired my Ecobee thermostat (now it runs in auto heat/cool mode!). Then a few days later contacted me because they submitted my rebate of $400 (still waiting for it).

Approximate cost of services:
$6,000.00
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Company Response

Hi Simon,
Did you get the rebate? Please, let me know.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cozy World Inc.

We are Toronto HVAC contractor providing installation of air source heat pumps, heat pump for Greener Homes Grant and other heating and air conditioning service GTA. Heating services include furnace installation, maintenance, cleaning, tune up, repair, including emergency repair. Air conditioning services include air conditioner installation, maintenance, cleaning, tune up, repair, including emergency repair. We install ductless air conditioner and tankless water heater. Indoor air quality service includes humidifier installation and air purifier installation. .We service Aurora, Brampton, Concord, Etobicoke, Markham, Mississauga, North York, Richmond Hill, Scarborough, Thornhill, Toronto, Unionville, Vaughan, Woodbridge, Newmarket, Maple

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Air source heat pumps; heat pumps for Greener Homes Grant; High efficiency furnace and central air conditioner
SERVICES
Central air heating and air conditioning of residential HVAC systems
BRANDS
Lennox Premier Dealer
SPECIALITIES
Air source heat pumps; heat pumps for Greener Homes Grant; High efficiency furnace and central air conditioner
WEBSITE
https://www.cozyworld.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Cheque, cash, Visa, Master card, Interac
LICENSES
TSSA contractor license, Gas Fitter 1, Air Conditioning and Refrigeration Mechanic 313A
MEMBERSHIPS
BBB, HRAI, ESA,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Depends on the product.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.