byocho in Toronto

Being a happy repeat customer says much about intentionally choosing Cozy World again, because of their demonstrated commitment to conscientious customer service, very competitive pricing, quality installation, and reliable aftercare. After securing 2 other quotes out of due diligence from other "Premier" dealers, Cozy World's quote was the best priced for the same equipment, making the choice to go again with them even easier. They worked with me to secure an installation date, and greatly appreciated their flexibility and understanding, especially in the midst of COVID-19. Their team followed all Ontario Health & TPH protocols, where during installation, my family felt safe especially during the period of Provincial lockdown. A tankless water heater, A/C, furnace, humidifier, air cleaner, and thermostat were all installed in one day. When the installation team did so as promised, I was pleasantly surprised, solving a venting problem that the original installer of my old equipment never solved (furnace room is next to garage). The new system is working well without any problems or issues. Could immediately feel the difference in my home's comfort. Have no hesitation recommending Cozy World x2 to friends and family.

Instead of posting a review immediately, waited almost 1 year. Often when reviews are done immediately, you wonder whether the workmanship, quality of installation, and recommendation of components are still valid when time passes. I can say that Cozy World, delivered on what they said they would then when installed (Aug 2015), and one year later. Was originally considering a high effiency furnace and high efficiency 17 SEER+ A/C, with the accompanying high cost. My old A/C unit was more than 20 years old, where I hesitated to turn on A/C due to electricity costs. With due diligence received 3 quotes, from companies all recommended on HomeStars. However, of the 3 quotes, the only quote I wanted to go with was Cozy World. On the recommendation of Farhad, money was saved. A lower SEER A/C unit, when paired with a high efficiency Lennox furnace, has their efficiency boosted. Made complete sense, to have a lower cost for a less expensive A/C unit, for greater efficiency. Strangely, none of the other companies mentioned this cost and energy efficiency savings, instead quoting me for A/C units SEER 17 and above. Purchased a Lennox 98+% efficiency, and a Lennox A/C, with SEER 14. When paired together, the efficiency of the A/C is boosted to 16 SEER. Also installed a Wifi thermostat, and MERV 11 Media Filter. Workmanship and cleanup were exemplary on day of install. Finished on time, and felt the techs who came, treated my home as if it was their own. The real benefit was seen in lower heating and cooling bills over the next year, where I would guesstimate savings between 10-15% each month, from my previous comparable bills, with some months, approaching 20% savings. All this without monitoring usage of my A/C on the hot and electricity demanding days. The other benefit was a more comfortable home, a furnace so quiet I sometimes don't realize it's on, and no more sleepless nights for the family due to uncomfortable temperatures. Thanks Cozy World for saving me money on the front end, and in years to come. I have no hesitation to recommend Cozy World to friends and family, and will be looking to them for any and all future HVAC needs.